These guys are as good as it gets. I called them on behalf of a commercial office building with…read moreconstant tech needs in Philadelphia. JPC has done small to large projects and they've been consistently professional, helpful and fair in their pricing. In contrast, we've worked with a lot of other contractors and have seen the whole spectrum of how 'professional' contractors go. JPC is my first call because they're no b.s. And they do the job right the first time. Thanks guys.

We were referred here by another business owner who has used them and is completely satisfied…read more I have nothing but praise for the entire experience with them. Down time in a small office is a killer and they were honest about what it would take from both a financial and time commitment right from the beginning. They have a smoke free environment, unlike their competitors. They also honored the veterans discount program. They speak English and made everything very easy to understand.

I had a computer issue and Tom's Help Desk was so helpful. I'm really glad I found them. They…read morehelped me immediately and I feel very secure that they will be able to troubleshoot any computer issues I have in the future.

I had an amazing experience with the team at Tom's Help Desk. I was stuck on a PC build and Tom,…read moreRyan, and Taiyana were super helpful. They quickly were able to rectify my issue and I now have two happy boys rocking amazing-looking high-performance gaming PCs.

Gave great advice about computer, repaired other computers for us over the years. Great service.read more

Highly recommend. It's taken me a while to write this, but our last Laptop bit the dust after the…read moreinfamous Windows 10 update. I found LiteSpeed on Yelp. My husband took the laptop to Jim. He checked it out and basically said there was Nothing he could do for us. Hard drive was fried. Would not charge us a cent! Not even for looking at the computer. My husband said he was a nice guy. Please give him your business if you're having trouble with your computer. Support small local businesses.

Absolutely terrible to work with as a client. Do not work with these people. Terrible service. I…read morefeel bad for their employees

Our public relations agency, Kimball Hughes Public Relations handles communications and crisis…read moreissues for a range of businesses and non-profits across the U.S. and in Canada. About two years ago we began to realize our do-it-yourself approach to IT no longer worked. After several failures with "break-fix" IT providers, we began searching for someone who could truly partner with us. We had grown too much and gotten too busy in the past few years to go it alone on on our information and tech support needs. We needed someone who could step in, understand our needs and take the burden of IT management off our hands without giving up control of our own tech. After a careful search, and reading some wonderful reviews about Ferrara IT, we met with Frank Ferrara. What impressed our team the most - after speaking with a number of IT service companies - was that Frank listened. He didn't immediately tell us what we needed. He asked questions. He listened to our concerns, our IT war stories and our frustrations with tech support we had received over the years. In truth, Frank offered us a bit of free IT therapy that day. He also did his homework long before he made any recommendations. When he came back to us with a proposal, it was evident he heard our concerns, factored them into his thinking and offered the first really customized IT services proposal I've ever seen. It was a solution that addressed our needs rather than simply serving as a one-size-fits-all solution. And more importantly, it laid out a plan to help us navigate our tech future as well. We've been working with Ferrara IT for a few months now. Frank has installed our new hardware, helped improve our data security, ensured all our staff members are aware of and comfortable with the IT infrastructure and improvements he has made, and responded to all manor of technology and software situations we've thrown at him. He even helped us convert our office to a whole new VOIP phone system that has been an impressive success. Frank and his support team are always available, always helpful and friendly, and quick to respond. Hiring Ferrara IT is likely the best management decision I've made in 2018. The pressure is off of our staff to solve every tech issue, and we have a well-informed, diligent support team we now turn to with Frank and his team. It's made a tremendous difference in how we operate as a company. For 20 years, I've worked in office environments and interacted with dozens of IT professionals. Many of these folks were outstanding at their jobs. Frank Ferrara, however, stands apart. His calm demeanor, humility and willingness to explore an issue before offering a solution is an ideal match for those of us accustomed to the stereotypical IT personality. He approaches his clients with respect and as a partner invested in their success. We look forward to working with Ferrara IT for many years

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.

In at 2:30 and out by 6:00 pm / Bryan helped me out with the purchase of a refurbished DELL XPS and…read moretransferred all the files from the old laptop, as well as, all the configurations. Very resonable.. Job well done and thank you! Highly recommended to all! Mark Ehlmann

I cannot say enough good things about Jeff and his business. He was able to port all my failed…read morenotebook data to a new notebook in 24 hours. Everything was restored and was upgraded from Windows 10 to Windows 11. He patiently answered all questions throughout the process and invited me to contact him if I had outstanding questions/issues. Highly recommended !

He was recommended to me a few years ago, and I've been using him ever since. Very nice, very…read morehonest, and tries (and usually succeeds) in completing your repair in a very timely fashion.

Incredible that this place is in business. I dropped off my computer to be diagnosed (advertised…read moreas a free estimate) and a nice young man said he would get back to me. Unfortunately he was misled by his nasty boss and she claimed that I owed them 90.00 for their time. Also, she couldn't guarantee that they could fix it. I was told that unless I paid the 90.00 the computer was hers. SCAMMER. Do not think twice about their sevices. I moved on but am angry with myself for not not persuing legal representation. My computer and personal info was literally taken from me due to false advertising. Beware. Look for a credible company that won't touch your info or hold you hostage to their false advertising.

I don't know where the previous reviewer is coming from. But Alison, the owner of this business, is…read moreabsolutely the best. My husband and I have used her services for several years.her prices are reasonable for all she does. She will clean up and fix all your computer problems, discuss with you endlessly, and never give up. She is an expert. She just now over the phone fixed my printer problem, and is now helping my husband fix his laptop over the phone. She is closed and ready to go on vacation but she is helping us anyway. She's cheerful and unflappable. You certainly will get your money's worth. As long as you are civil. But if you are behaving like an ass, maybe you won't get quite so much love. PS. Look at the "not recommended" reviews at the bottom. They're all good!

Nick is great to work with and very knowledgeable when it comes to phone replacement options…read more Have been using these folks at the naval base for several years now and respect the way they treat people. Highly recommend

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.