My 3-year-old laptop crapped out. I tried what I knew and to no avail. I wasn't ready to buy a new…read morelaptop so I found Nate the Computer Doc in a search online, and boy, am I glad I did! The repairs were WAY beyond me. He took my laptop, diagnosed the problems clearly, explained the costs, made the repairs and it's like new. He even saved my documents (which I thought were gone). Long story short-- he's clear, concise, knowledgeable and gets the job done. What more do you want?! Computer Doc is the best!

Neil was fantastic. Fixed the problem and answers the phone when you call! He got me up and…read morerunning again quickly.

So, I'm a computer hobbyist, definitely no expert but in all the 20 some-odd years I've been…read moredabbling with computers I've never come across an issue I couldn't solve on my own. I built my own PC from parts, for example. Recently I came across an issue that, try as I might, I could not solve. For about two weeks, I ran every test I knew of, searched the Internet for ideas, wiped and reinstalled the HD, all to no avail. Lacking options, I brought my PC into the local shop, Saba Solutions, due to it's good reviews here and elsewhere. They did not disappoint. While it did take several days, the shop was able to diagnose the issue and fix it, all the while providing daily feedback via email. It is service you will not get at the chain shops like Geek Squad. Then, when I went to pick up my newly-repaired PC, Saba charged me a price that was maybe 1/3 what I expected to pay. Don't be put off by the small storefront and utilitarian interior. This shop knows it's stuff and the price is right.

Tony is the best. He repaired my lap tops, installed my camera security systems in my businesses…read moreand my home and is just great at being there when needed. Can't find a more competent and friendly professional.

I had issues with my Laptop's performance and a few other things. It took a few trips to figure out…read morethe problem but Jim did it and it's performing better than ever.

Gave great advice about computer, repaired other computers for us over the years. Great service.read more

Exceeded my expectations with MacBook Air storage upgrade…read more I recently asked Adam to upgrade my MacBook Air solid state storage from 128 GB to 1 TB for MacBook Air. He was very considerate and worked with me to minimize my downtime by ordering the storage and then scheduling the upgrade after the parts arrived. To my delight the storage upgrade Adam ordered provided for an enclosure that allows me to use the 128 GB storage removed from the MacBook as external storage.

Adam is patient and knowledgeable and always finds the "fix" for me. I highly recommend him. He…read morecomes to the house sometimes and helps remotely sometimes. Either way I am completely satisfied. Thank you, Adam!

I have been a customer of theirs for many years. When I needed a new desktop computer for my…read moreoffice, they built a computer for me based on my wants and needs. They have always been very honest. I won't go anywhere else. Very nice people to deal with.

I'm a past customer, and I came in today to have a few things appraised just to see how much…read morethey're worth, and hopefully sell it. The guy ran around and sugar coated and low balled me for $15 for corsair 8gb 4x2 1333mhz ram, A-Data 8GB (4x2) 1600mhz, and I quote from his mouth "A piece of s*** laptop" Asus 2.4gz Intel celeron dual core 4gb of ram and a 256gb crucial solid state drive that I installed in there because my aunt gave me a laptop to repair and I didn't have the proof of purchase for it, but I did for the ram. That's fine. He apparently was getting agitated because I was knowledgable about hardware, and since I'm an Engineer, and have been an IT professional for the past 11 years I was respectful, calm, and strictly doing business about the items I had on hand. I am a customer who actually knows their stuff. I then said, "I know what you're doing - buying this stuff cheap so you can profit from it, and I'm aware and cool with that, but you're talking about a reputation for what? I don't know? All I asked for was an offer that I asked for two times, and you gave me an offer for 15 bucks and being not interested is not clear. Business is not business without going back and forth and working out a deal. That's part of the job. The guy not only disrespected me, he yelled at me, and kicked me out of his non business like shop. I said, "Wow!! You're kicking me out!?" I grabbed my things and then he slammed the door behind me!! I would call you sir, but you're nothing more than a flea. You're a loose cannon and most likely bipolar. Very unprofessional, especially when this guy had a client in the shop while I was in there to witness what happened. I went across the street to the other shop to sell the same items and the computer world shop on street road and both of them were very professional and also said bad things about you and said you've also yelled at them to give you business. This is part of the computer world dude. You fix, you sell, you deal with people giving you business through referrals no matter what it is. Don't be an a**h***!!!

I have used this service three different times (with three different computers) and I have always…read morebeen very pleased with the outcome. Vadim is very knowledgeable and always explains the process and my computers are working beautifully! I highly recommend using this service! Happy R Wee Preschool Donna Heller

Vadim was knowledgeable and was able to obtain a new touch screen and meet my deadline for travel…read more I will definitely return.

Nick is great to work with and very knowledgeable when it comes to phone replacement options…read more Have been using these folks at the naval base for several years now and respect the way they treat people. Highly recommend

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

Give Bryan a call for any of your computer needs! His was one of two computer repair services who…read moreactually answered my phone call, and he is very available from start to finish. Bryan diagnosed my factory-refurbished, less-than-a-year-old laptop as having a defective motherboard; thankfully, the hard drive was untouched. He walked me through the issue in layman's terms that I was able to understand. Upon my request, he was able to offer two excellent alternative options for laptops that had the same specs as my old laptop but were less expensive; he is able to order the laptops through a wholesaler and receive price reductions.He conducted a data transfer from the old to the new laptop for $100 and offered the old hard drive as a back-up device. The whole process, from the time I dropped off my laptop to the time I picked up the new one, took four days (minus the time it took for me to decide on a new laptop). I highly recommend Cook's Computers. They are reliable, communicative, and clearly fair.

Bryan set me up with a replacement HP, so I could access some very important software using the…read morehard drive from my failed HP. Everything worked as I expected and my data was intact! Great job discussing my options and making it happen.