Can't believe that you can still find an honest shop now a days. He didn't give me any unnecessary…read morerepairs, just completed what I asked.

Took my Sportster here after finding the place because we rent Uhauls all the time. Alan was great…read moreand I love their shop. True hidden gem.

Purchased a new 2024 Yamaha MT-09 motorcycle. No test drive was allowed by the dealership prior to…read morepurchase. Come to find out it had a blatant defect with a lack of power in 2nd gear. Yamaha would not stand behind their product or fix the problem. They washed their hands clean of it. Customer service was incompetent and gave me the run around. Furthermore, Yamaha knew of this issue for at least 3 years on earlier models, did not issue any recalls or fix the problem, and knowingly continued to sell defective motorcycles to consumers for 3 years. Plus, they won't even let you return it or refund any money. BUYER BEWARE... Yamaha does not stand behind their product, does not take responsibility for their engineering defects, has unscrupulous business practices, and has no regard for customer satisfaction.

After what happened at Loretta Lynn's amateur race this year! I will never purchase any Yamaha…read moreproducts or motorcycles ever again! And will make sure to get the word out on how they treated Brennan Schofield on claiming Haiden Deegan's Factory Star Yamaha! Yamaha pressured a 17 year old kid not to claim the bike! Donnie Luce told him they would help him out with 2 motors and possibly ride a pro bike to rescind the claim! So , Brennan rescinded the claim because of all the pressure from the Canadian dealership, Donnie Luce and Matt Walker bullied this kid! Now, the Yamaha Canadian dealership has lied and taken Brennan's motorcycles and dropped his sponsorship! Yamaha will never help this kid, failed the amateur racing, failed the motorcycle industry! Vital MX has Bobby Reagan on tape saying that Haiden's bike did have some pro parts on it and he didn't want anyone to find out where Star was buying their engine parts from! You guys caught with a $40 to $50,000 bike! And you all know, you didn't want it claimed!

Purchased in March, 2025…read more I love my bike, but I am not happy about the way my purchase process went and is still affecting me. This is not intended to slander anyone, but I don't want anyone to have a bad process like I did. The issues I noticed were poor communication, inaccurate documentation, hidden extra charges, and more. I stopped by to take advantage of the 1.99% APR promotional rate - first thing I told the manager. We looked at my credit and I qualified for the promotional rate. I was sitting with my partner in the room when I was given the different monthly payment options depending on the length of the loan. I was told 1.99% for 36 months or 60 months, but not 48 months (which I thought was weird). I responded that if I could get 1.99% for 60 then I would prefer that. There is a random address on the finance documents unrelated to me, manager doesn't go over the information with me so I assumed it was the finance business address. Paperwork gets signed, sent over, and then he asks if that was my address. Bank had to get called again and new paperwork signed and sent over (extra 15 minutes). I look at the paperwork and the APR says 7.99%. The manager seemed annoyed that I was pointing it out and I blamed myself for not double checking. I was also too upset to keep looking through because I already signed the paperwork and felt like there was nothing I could do. I later asked my partner about it and she heard the same thing. It doesn't end there. I get my insurance, manager says he will send the documents over to the insurance broker and did not do it. The broker keeps calling me asking for it because it hasn't been sent over, so I had to go back and interrupt his next sale to take a picture of the paperwork the broker needed to process my policy. Extra 20 minutes. I look at the contract and notice the listed price that is on the bike does not reflect the markup that the dealership quietly added to the bike for roughly $600 over the sticker price. In addition, I was signed up for an optional debt cancellation agreement for another $410 - was never asked about it and it is not mandatory. $80 for a document processing charge like the dealership isn't already making money on the sale and markup. The paperwork for my wheel & tire warranty with McGraw Powersports still has the wrong address.The more I look into the way this transaction, the more disappointed I am. I can't recommend this dealership because these issues cost me extra time and thousands of dollars. If you do want to buy a bike here, unfortunately, you cannot trust their word and you need to make sure there are no surprises on the paperwork before you sign. Two stars because Indian made a great bike.

Absolutely thrilled to share our experience with Indian Motorcycle Orange County -- this place is…read moremore than just a dealership, it's a *community*. From the moment we walked through the door, we were welcomed like family. The team doesn't just remember our names -- they remember who we are, what we ride, and what we love about the road. We've purchased two motorcycles in the last 10 weeks, and it's not just because they have great bikes (which they do), but because they make every visit personal and exciting. Whether it's sharing tips to upgrade our ride, helping us plan our next adventure, or inviting us to one of their awesome events, they're always going the extra mile. The vibe here is unmatched -- friendly, knowledgeable, and genuinely passionate about riding. If you're looking for more than a dealership and want to be part of a real riding family, Indian Motorcycle Orange County is the place. Can't wait to see what we ride out with next!

Kept me on hold 15 minutes. Person provided no help just wanted to get off the phone. Brain dead…read moremorons like this should not be employed, it's disrespectful to people who add function to society.

So I left a scathing one star review last night because we showed up with a reservation at 1:00 am…read moreafter waiting 1 hour for the shuttle to find 100 people in line and zero cars. After talking to local residents, I realize that the problem is because ICE has scooped up all of the employees. Popular car washes are having to close also. Interesting times

I was over H.B. HARLEY looking for parts for my Roadglide, when I stopped outside where the used…read morebikes were Lindsey came over and introduced herself. I told her I was looking for a Breakout, there wasn't one out there so she asked me to come inside the store and see what they had. She showed me the new Breakouts, she asked if I had a bike and what I was riding. I told her I had a roadglide and I loved it, so she brought me over to the CVO'S and schooled me on all the new upgrades. She knew her bikes, now I'm thinking of upgrading my Roadglide to the new CVO.

I've been riding for more than 30 years, owned a lot of Harley's, never bought one new…read more I went by HB Harley after doing some research and calling a few dealers in SoCal (including ones I've bough pre owned from). They gave me some numbers on bikes that showed they were dealing, vs the other dealers that wanted you to come in just to waste time. I went in and met with the sales manager, we arrived at a deal within 20 mins, and I'm happy. The real value here is the parts and service guys. The parts manager Rhino, is a quality guy, his follow through has been impeccable. The service manager, has been wonderful too, following through and being reasonable on labor time followed up with quality work. If you are going to buy or get your bike serviced, they have been awesome to deal with and fair. Buy and deal with confidence there.

Great fast service. Everybody was friendly. Easy reasonably priced parking. Will definitely do it…read moreagain.

From the owner: Call now for motorized scooter, beach cruiser bicycle and E-bike rentals!read more

I was super impressed with Pablo's honest and forthright way of doing business. I was also charmed…read moreby the fact that a total amateur on their first/badly neglected bike and he did tons of maintenance without asking or charge knowing this person could maybe never appreciate the way he and his crew went out of their way to care for a common rider on a budget roll. I quickly purchased two of his motorcycles and let him change my mind on selection of a replacement front tire. Now I have a go to place for all thing motorcycle.

Trust the reviews I brought my bike here after a down bad clutch blow up. They had my bike running…read morein 3 days and it rides better than I did when I first got it. They also went so far as to fix and tighten things that I've just kind of ignored and never got around to adjust. I love the attention to detail and the kindness they let me know I can get clutch adjustments free of charge after replacement which will come in handy down the line. Very informative very responsive. Really appreciate the work they do will be coming back

From the owner: Motocross school since 2006 by sebastien Tortelli, training MX & SX, Rental bike in socal, Mx…read morevacations

Switched my return to this Cypress location from an LAX airport return…read more Everything about that monstrosity of a facility is a PIA. Well worth an Uber fee to get back to the airport. The manager on site in Cypress was very helpful and knew the nuances of doing the change without exorbitant extra fees.

Be careful because this place will charge u a fuel service charge even if u return the car with the…read moresame amount of fuel! We talked to Tony about this and he said he will credit the $71 fuel charge back. It has been more than 2 weeks and nothing. I will be reporting this establishment to BBB.