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    Enterprise Rent-A-Car

    3.6 (89 reviews)
    Closed Closed
    Updated a few days ago

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    I had a rental pickup at 12:30 today, and the guy there checked me in and told me go get lunch and come back,Rental car is not here yet and it will take 30 more minutes. Very low customer service, Rude employee, and non Professional. I have somewhere to be and Im not supposed to schedule my day based on other people's mistakes and non-professionalisim. He treated me as if Im getting that rental for free !! Never again!!

    They don't have economy so upgrade to compact
    Niki S.

    The rate is fair, they did not have economy so upgraded to compact which is Hyundai Accent. (for a compact its bigger than I expected) Not a fan of Korean car but since it's just a one-day rental I could care less. I signed the paper and got the key in less than 10 mins. Maybe because I also purchased the damage waiver so they did not even go through the car with me at all. He just asked if I know where is everything and I was on my own. # The car had a strong fragrance smell at beginning but soon gone after opening the window. # Whoever clean the car did a lousy job. Acceptable unless you are a clean freak. # The seat had stains on it. # They gave me the car at half tank! So, it was a little difficult to estimate how much gas to put when returning the car. Ended put full tank by accident. (my stupid friend!!!) # Something got loose at the bottom so every time drove over dip you can hear the scratch sound. # Their parking lot is super tiny, I had to ask for help to get the car out of the lot :P even the staff backed up like 4-5 times to get the car out. If you can't do it without hit other cars, ask for help. # You can cell them to pick you up. Overall, friendly and efficient. Fair price. My mechanic is just half mile away so it works for me.

    Half ass wash and not even a half tank of gas...

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    10 months ago

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    7 months ago

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    8 months ago

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    9 months ago

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    5 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    9 months ago

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    3 years ago

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    2 years ago

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    3 years ago

    Thank you Nathaniel for being so kind. He's super calm and easy to talk to. Thank you for taking care of us.

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    3 years ago

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    4 years ago

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    2 years ago

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    11 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Good customer service. They were taken care of me the whole entire time when I was renting their car.

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    9 years ago

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    3 years ago

    Thanks for the great service. They accommodated me even past their business hours. Will cime back again.

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    9 years ago

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    3 years ago

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    10 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    Thanks for the positive review, Aj. We hope to see you again. - Lisa S

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    4 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    5 years ago

    Very poor customer service, Alex has zero service skills. Don't ever go there for a car. I wish there was no star rate.

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    14 years ago

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    Page 1 of 3

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    Caitlin, Cody and Jasmine were all extremely helpful, knowledgable and made the process smooth and easy.

    Mentioned in 4 reviews

    Read more highlights

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    Needed a car last minute to flex for a wedding. Eugene delivered the Huracan all the way to me in…read moreWest La same day. A1 service and the cars are insane!! None of them stock. 10000% recommend them. Best exotic car rental in Southern California.

    If you're looking to rent a supercar or an exotic, this is 100% the place to go…read more - Customer Service : 10/10 - Car Variety : 10/10 - Cleanliness : 10/10 (which is HUGE during these trying times) JYP Rentals is truly unparalleled, with their vast and unique supercar fleet, you can either choose between a car built and ready for the track, or if you're feeling a bit more stylish and exotic, you can always rent one of their ultra-luxury cars for a night out. They truly have it all, and this is coming from a guy that's driven at least 8 of their cars so far. I've probably rented from them at least a dozen times, and each time they have delivered superb 5-star service, and a driving experience that you pretty much can't get anywhere around here. Jae, the owner,truly knows how to take care of his clients. He will go above and beyond to make sure that all your needs and preferences are met to provide an unforgettable driving experience. I highly recommend this place to anyone looking for the best of the best.

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    Our JYP Satin White Mclaren 720S ready for your weekend getaway.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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