Ok..I rented from here to go to Universal studios with my daughter. At first...the hours did not…read moreaccommodate the return of the vehicle so Chris said I can drop it off at the carwash on the block. 1. When I picked up the car...it was NOT Chrus but another man. He had an attitude and was very rude. His attitude was horrible. I had to ask the Lord to make him stop because I was about to go off on this guy. He handed me the keys and said the car was all the way at the end of the strip center behind a gas station..no other help or information. They DO NOT bring the cars to the front if the building...they are so lazy and unprofessional. CONDITION OF THE CAR It was dirty...the inside of the windshield has not been cleaned for so long...the car kept saying the oil needed to be changed...clearly it is not being maintained. There was NO WASHER FLUID AT ALL. Now...they put a 250.00 hold on my debit card. I returned the car Sunday at 830 a.m. by Tuesday afternoon...they still did not check the car in. I called and asked them to close the car out and stop holding my money hostage. He acted like I should have allowed this since he let me drop it off there. It is not my fault they are open only . Few hours. It does not give a person the right to hold my money hostage for 3 days. I prayed against this location. Horrible horrible customer service. GO TO ANOTHER LOCATION IF YOU CAN...THIS PLACE SUCKS. I WILL BE COMPLAINING TO AVIS HEADQUARTERS ABOUT ALL THIS...

SERVICE: Car rental for 5 days while my vehicle is in the shop for repair…read more VEHICLE CONDITION: The cleanliness of the car rental was average. The vehicle's interior was generally clean but could have benefited from more thorough cleaning. The car has a neutral scent, neither remarkably fresh nor unpleasant. Overall, car was not outstanding but acceptable for a car rental. CUSTOMER SERVICE: I chose to rent a car from them based on the after-hours phone service information, which states that they offer free drop-off and pick-up service within 3 miles of their location. However, upon arrival, I was informed by the representative that it was a one-person operation and they do not provide those services and not to rely on the information provided by the after-hours phone service. To make matters worse, the representative did not accompany us to show the rental car but simply handed us the key and directed us to find the vehicle ourselves. We were left wandering in the parking lot, searching for the specified car. There were no instructions provided on the car's operation, either. Their poor customer service and inconsistency in their information left me feeling frutrated and dissatisfied with my overall experience.

On Sunday, 4/19 around 3 p.m., I was leaving home to run errands when four dashboard warning lights…read morecame on, including the check engine light. Realizing I would need a car, I immediately began looking for a rental. Since it was Sunday afternoon, many places were already closed. I found Stop-N-Go Rent-A-Car and booked a vehicle online after seeing their reasonable prices. I called to confirm the reservation, and Ben, the owner, verified everything and honored the quoted price. I arrived shortly before closing, feeling stressed and overwhelmed, but Ben was incredibly kind and accommodating from the start. I rented the car from Sunday, 4/19 through Saturday, 4/25. Throughout the entire process, Ben was honest, transparent, and genuinely helpful. He truly went above and beyond and was a lifesaver during a difficult week. When I returned the car with my daughter and planned to Uber home, Ben kindly offered to drive us instead. My daughter had recently fractured her foot and was limited in mobility, so his kindness meant even more. He has a very humble, fatherly presence and made a stressful situation much easier. I would highly recommend Stop-N-Go Rent-A-Car to anyone in need of a rental car, and I will be referring others to Ben. I'm very grateful for the kindness and exceptional service he showed me and my family. If I could give him ten stars, I would. Such a wonderful, ethical and amazing business. Thank you!

These guys who run this car rental are top notch and deserve a positive review. Needed a car…read morerental for about a week and I was going through different places but managed to find these guys as I was landing/flying out of SNA airport. First, they personally picked me up from the airport and found me a car that worked. The transaction was hassle free and the entire week was stress free and I never had to worry about anything. They even drove me back to the airport after the car return. Their rates are very competitive and often times better than the big companies. I definitely will be coming back to these guys every time I need a car rental in Southern CA.

I have rented a car from them a few times. The Santa Ana location is great. They are friendly and…read morekind. They pick you up from airport in a timely fashion. The cars are always clean and their prices are lower than most. Michelle Matt, DTM

​I am writing to share my frustrating experience with U-Save Car & Truck Rental in Irvine…read more ​I rented a vehicle over a month ago while in California, and two days ago, I was hit with a $55.00 service fee for a $2.24 toll. When I originally rented the vehicle, I explicitly told the agent that I had an I-PASS. She never bothered to mention that my transponder wouldn't work on California toll roads, even though it works across multiple states when I take road trips. ​To make matters worse, when I called about the charge, the representative named Jose stated my name and email address had been entered incorrectly in their system from the start, proving the original agent wasn't thorough. Jose corrected it. His customer service was terrible. He claimed there was nothing they could do about the fee and refused to let me speak to a manager. Charging a $55 administrative fee on a $2.24 toll due to their staff's lack of communication, while offering zero resolution or management escalation, is completely unacceptable. Save yourself the hassle and rent elsewhere.

Hertz runs Foul business practices. I rented a car. Someone rear ended the rental. She was 100%…read moreat fault. The case is being investigated and the case is OPEN. My insurance agency's Claim has not been concluded yet Hertz has sent me to COLLECTIONS in the sum of $4500. Hertz, you will lose this case. You never had the right to send me to collections on an OPEN INSURANCE CLAIM! You have been reported to the BBB as well. See my review on BBB site.

Theseus and Robert are great. customer service excellent. car rental was clean and zippy.read more

They claim there is a dent in the white Camry caused while I had the car for the two days. I said…read moreI didn't cause it and I have a before picture. They claim the dent isn't visible in my photo and still charged me for it. My photo is from a distance and with shade, the dent is a bit hard to see but I can see there is a vertical line minor dent from this photo. They make you pay for pre existing damages. This car already had scratches all over on the left front corner. This is old car with 50k plus mileage with signs of accident where the dent was. The photo we took was too distant to show the dent clearly and I could see it but they claimed they could not. It is a scam.

I had a great experience with Jay at Karland Motors in Garden Grove, CA. Prior to checking the car…read moreout, he was very good with communication through texts. When I visited the dealership and checked out the 2018 Mazda 3 hatchback, I requested to take the car to my 3rd-party mechanic to get a second opinion and Jay had no issues whatsoever letting me test drive the car and drive it over to the mechanic by myself. I got the thumbs-up from my guy and he said everything looked great under the hood and I drove back to Karland Motors and we started talking numbers, Jay was very transparent during the process and called multiple credit unions trying to get me the best interest rate and lowest monthly payment...Since he knew this was my first car-buying experience he made sure I was explained everything thoroughly and gave me good advice along the way. Karland Motors doesn't tack on ANY unnecessary fees (besides the obvious sales tax, registration fee w/ DMV, $85 document fee, $29 title transfer, $60 emissions test). They don't push any hidden dealer warranty's, "mandatory" anti-theft device charges, market adjustment fees, prep fees, no B.S.....When I returned the next morning to pick up my car, it was washed, had a full tank of gas, oil changed and smogged!

Great experience definitely recommend using this service!! Great communication, rental process was…read moresmooth and transparent. The vehicle was just as described. And the return process was just as seamless, I will absolutely rent from them again

Moe was great, helped with everything I needed for my daughters prom then booked another van for my…read morefamily trip down to big Bear he made it real Easy . Probably the fastest and real people ever met

Kedir was very helpful, especially with these crazy times. He was at his station ready to receive…read moreme and assist me with the services I needed. Easy, fast, and clean! Thank you so much for helping me on my trip. Will come to you when needed.

Rented a Dodge Caravan here, needing to move some boxes to another State. What a pleasant…read moreexperience it was working with the company! It's nice to see there are people who run their companies with old fashioned good customer service. Thank you!!!

Really impressed with the level of service I received! Mercury listed them as a partnered auto shop…read moreto take my care for repairs after the accident. Customer service from the beginning was 10/10. I appreciated the text updates informing me of what stage my car was in and how quickly they repaired it. The car that went in was dirty in need of a desperate car wash and they informed me they washed it for me. The rims were immaculate and my car looked brand new! Couldn't even tell it had been in a wreck!

I cannot express my level of gratitude for the team at Fix Auto Orange. I was dealing with a highly…read morestressful auto repair situation at a different location in Anaheim and was forced to switch to this Orange location mid-crisis. I was completely overwhelmed and trying my hardest not to break down right there in the lobby. ​The staff saw exactly what I was going through and stepped right in. They told me they were going to help me get this sorted out, and they truly saved the day. Everyone I spoke with was incredibly kind, but a massive, heartfelt thank you goes to Leslie (I hope I'm spelling your name right!). She was absolutely awesome. If you want a shop that does great work but also treats you like a human being with real compassion, this is the place. Thank you all so much!