Had great experience with sales clerk after O'reileys down the road refused to change my car…read morebattery and also wouldn't provide me with tool rental (like advertised in their window). AutoZone was also $15 cheaper for the battery!

Felt entirely obligated to leave this review to commend the two gentlemen at this Autozone store…read morefor their outstanding customer service and support during my visit. Brian & Paul are a prime example of purely positive experience from top to bottom - the type of service you never see anymore this day in age. Simply judging their professionalism, resourcefulness, and exceptional customer service, these two could run their own business successfully. Prices could be astronomical and people would still come shop at their store due to their character. What a team Autozone has at Store # 3588. Autozone better take care of those two! 10 stars through and through.

My Wife and I purchased a Globetrotter 27FBT and wanted to share our experience with Woodland…read moreAirstream of Georgetown, KY. It was absolutely outstanding. From the moment we walked through the doors, we felt welcomed and genuinely cared for. The customer service here is top-notch -- every team member went above and beyond to make us feel like family, not just customers. A special shoutout to Mason, the General Manager, who made the sales process seamless and stress-free. His knowledge, honesty, and commitment to finding the right fit for us were truly impressive. He took the time to understand our needs and made sure we were comfortable every step of the way. Ethan, the Service Manager, has been incredible -- responsive, helpful, and always willing to go the extra mile to make sure our Airstream is road-ready and performing its best. His professionalism and follow-through give us complete peace of mind. And we can't say enough about John, the President/Owner, whose hands-on approach and genuine passion for the Airstream brand shine through in every detail of the dealership. It's clear he's built a culture of excellence and care that sets Woodland Airstream apart. One of the biggest differences we noticed -- and appreciated -- was the value of working with a family-owned dealership versus a big corporate operation. At Woodland, you're not just another number. You're treated with respect, given personalized attention, and you actually get to know the people you're doing business with. There's a level of pride, accountability, and community here that's rare these days. It's clear that every customer matters, and that makes all the difference. And the best part? When you leave, you don't feel like just a customer -- you truly feel like part of the family. The relationships built here go beyond business. There's a sense of connection, sincerity, and trust that naturally leads to friendships. It's that kind of experience that stays with you long after you've driven off the lot. What truly stood out was the level of personalized service and ongoing support. This wasn't just a transaction -- it was the beginning of a relationship. Even after the purchase, the team has stayed in touch and continued to offer help and advice, which speaks volumes. If you're in the market for an Airstream, Woodland Airstream of Georgetown, KY is the only place you need to go. Trustworthy, professional, and deeply committed to their customers. 5 stars all the way! Thank You

We cannot say enough positive things about Woodland Airstream in Georgetown, Ky. We are on a three…read moremonth trailer trek across country from Sacramento California. While in Mammoth Caves we noticed our sink had become detached and was sinking down and there was a crack in our counter top making it unstable. This could be a major issue as we bounced along the highways. We reached out to Airstream in Ohio, willing to travel there to get help, but they could not get us in for service for too long. Woodland got us in the next day. The sink and counter top were not glued in and brackets were missing. They worked diligently and professionally to get us back on the road in two days and let us stay in their lot at night, setting us up with water and electricity. Before we hit the road, the works space in the trailer was spotless and they even washed the outside of our rig! This type of customer service and care is sometimes hard to find. The staff at Woodland know how to do it right!

I'm posting this to share an incredibly positive experience that came from what originally started…read moreas a two-star review. About two weeks ago, I left a review after a sales representative accidentally cut into the paint on my bumper while removing a decal and initially did not take responsibility. However, upper management and ownership handled the situation completely differently -- and that made all the difference. Ownership personally reached out and asked me to contact the sales manager. From that moment on, the experience was outstanding. The sales manager took full responsibility for the damage and arranged and paid for a professional paint correction to fix the issue. I was honestly blown away by the level of accountability and customer care. I expected pushback or excuses, but instead I received respect, professionalism, and a real solution. Mistakes happen, but what matters most is how a company responds. This team proved they truly care about their customers and their reputation. Because of this experience, I would absolutely recommend them and would not hesitate to do business with them again.

Routine inspection for power train warranty. And let me say the experience was awesome! Waiting…read morearea is very kid friendly with crayons, snacks, and a kid table. The tech was super friendly (Mr. Adams I believe) and we were in and out in a little over an hour with an oil change and tire rotation.

Normally, I get great customer service at this store, but not tonight (12/15/2025). I placed an…read moreonline order and received confirmation that it was ready 11 minutes before closing. I arrived 5 minutes before closing to get my part, but the employee had already locked the doors and just walked away. I spoke with another employee who drove up to the store right about this time. He told me he worked at a different location today, but it's common for them to close the stores early when business is slow. He was polite. He told me that the guy working my local store was also pulled to work from another store tonight. I guess they were buddies and had plans tonight. I wonder if the managers and corporate know about this practice of closing early and locking doors early in the face of customers.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Some of the worst and most incompetent customer service. Website says free battery installation…read more #FakeNews. I buy a battery. They put it on counter. I ask "could you please install"? They said "we don't do that." I show them their website. They shrug. I say. "Okay well I need to rent tools please" (the window cling advertises "free tool rental". SPOILER ALERT: they don't rent tools. Tweedle dee and tweedle dumb acted like I was asking for the world when I needed assistance changing car battery. So I called AutoZone, 0.2 miles down the road, when in this story and they said they'd happily install a battery so I returned the battery I bought at O'Shitleys. AND as a bonus the battery at auto zone was $15 cheaper!

Since when does O'Reilly in Georgetown Kentucky not give military discounts on Liquids (oil) as the…read moreclerk said? Funny since my husband being shot at during war only got him a smirk from the clerk saying nope. If it wasn't for those who served that clerk wouldn't even be able to stand there & say anything.

Wow , MLS hosted a great demo event today with Suzuki. It was super nice to demo a few bikes. Staff…read moreat MLS super nice and accommodating to the event attendees. Free lunch , a sweet T shirt ...Thank you ! I did shop around inside , they have a great selection to from. Very good prices, everything appeared to have a discounted up front price with all fees etc . Thank you again, I will be back soon as a customer.

Bad salespeople one by name of Eric it was like pulling teeth talking to him on the phone, there is…read moreno customer services from these salespeople. and if you buy anything from them you better have insurance or they will not let you take what you have bot from them and salesperson so stupid he will not tell you these while talking to you on the phone Eric. all i can say horrible customer service will not be buying from them ever again.

**Follow up after Dan Cummins read my review** Ronnie…read more(Service Manager) called to apologize that I had a bad experience. The conversation went terribly, though, because he kept interrupting me when I tried to speak. When he realized that I wasn't satisfied with him detailing the challenges the dealership was facing, he shut down. He kept saying "I was just calling to apologize for your bad experience". It felt very disingenuous and was clear he only called because I posted a negative review.

Yesterday I drove down from Cincinnati to look at a used car. They had given me a preliminary…read moretrade in value on my car that was very fair. I was afraid that I would get all the way down and they would renege. I was so pleasantly surprised!!! They stood by what they had offered. The price for the car I purchased was also good. They didn't pressure me or give me any grief of any kind! My sales person Robert Huffman was a straight shooter. They handled my paperwork as quickly as they could. They also provided a lifetime powertrain warranty on the car. I would recommend doing business with them Ask for Robert Huffman.

We had a flat tire on our way through Kentucky. The wrecker that changed our tire recommended…read morestopping at the Walmart Tire Center in Georgetown, Kentucky. What a very pleasant and professional experience we had! from the gentleman that greeted us to the repairman and all the other staff took the time to say hello. And, the most important part we were back on the road very fast. We cannot say enough great things about this Auto Center. Thank you soon much!

I got my oil change done. The last time I went they only put 3 of the 7 clips on my skid plate and…read moreit flapped in the wind. I made them aware of the issue and didn't think anything of it. The next time I went back for an oil change. I let the guy know Again very politely that last time he didn't put my clips in and caused a problem. I drove about 2 days and noticed oil on the back of my car that only has 20,000 miles on it. I jacked the car up and not only did he not put all the clips in but there is a pin hole in my oil filter. oil went all of the car and the engine could now be potentially hurt. NEVER GO HERE!!!!!