Joyce and her crew got me going in no time with a very good battery…read more Friendly, fast and very efficient. I can see this is a family business that pays attention to detail. Thanks! See ya again. R K

From the owner: Major Brands: InterState, Trojan, Deka, Lifeline, PowerSonic, Duracell, SunXtender. Batteries for…read moreeverything. Commercial thru Consumer. Auto, phone, RV, ATV, Motorcycle, custom packs, tools, toys, security, computer, Golf Carts, Boats, and more.

They could not program my key fob. Gave me a run around for a week, then when I went back, still…read morecould not do it. He said he would call me back, never did. He was rude and not helpful at all. Then I tried to buy a battery and he he was going to charge me twice the price elsewhere. Got angry when I told him it was cheaper elsewhere. Do not go here. Only want your money. He also said I would be charged even if the key fob didn't work after he did it. If it didn't work, why would he charge me?

There are not enough positive words to describe how pleased I am with all the help I received from…read moreChris McDowell and Luke Hall at the Richmond store. I was so stressed out in finding the right garage door opener locally and not having to order online, and these guys helped my tremendously. They never got annoyed with me, or impatient with me. They also had the battery I needed. THESE GUYS ARE AWESOME. If you need a battery, any kind of battery, this is the place to go. They have great products and the staff is so courteous and helpful. Great guys. Thank you so much Chris and Luke.

I took my mother-in-law's watch and to get a new battery for it and the service was absolutely…read moreamazing. The store was very well equipped. They installed the battery for the price of the battery which was awesome and we're pretty comparable to Amazon prices on the battery. The installation was a bonus.The staff was friendly and helpful.

I ended up coming here because I like shopping at brick and mortar over online. You could write…read morethat I am a Millennial trapped in an older generation's body. I remember the days at Radioshack, but in Kentucky there is no Radioshack. I needed a battery for my garage door opener and low and behold it was a batter I had never seen before. A32? It is like a smaller batter lengthwise than a triple AAA and I thought those were the smallest cylindrical batteries. The associate new exactly where they were and so it was a quick buy and out. I also needed to have a key copied, but they do not do home keys. If anyone needs their car keys copied, this would be the place.

A hidden jem for anything battery related in Louisville. Nice clean place with a very nice and…read morefriendly staff. Jeff came out and answered all my questions I had for the battery charger I was looking for. We even talked about "battery myths" on what was true or not. Easy access in and out, this is the place to go!!

I will never buy a battery there ever again!!!! I asked to buy a new battery and they sell me a…read moreused one

Incredible selection and customer service! Custom made cables and large selection of Honda…read moreproducts. Mike S.

The business recently started carrying Honda Power Equipment. Stopped in on a Saturday a few weeks…read moreago and bought a new trimmer. The owner stayed over to get one ready for me and review features and operation prior to me leaving. Super friendly and very customer oriented. They also will be doing service on Honda equipment, so I will be using them for my mower and snow blower also.

I am a firm believer in providing review feedback to both service providers and future customers…read more 24 hours ago, I would have started with a negative review; however, Impact Battery responded quickly to my concern on a battery charger I purchased from them, through Amazon. The company was honest and resolved my complaint immediately. Hence, here comes my 5-star rating. Don't hesitate to purchase from them.

Darren, the CEO of the company reached out to me, and offered to set it right…read more I can understand employees going off the rails. I think that my original review was hasty. Give them a try. I like what I'm hearing from the CEO.