WOW! I I came in town to go to the Kentucky football game. My car had a sound like it was dragging…read moresomething under the tire. I went to Complete Automative Care ( on my daughter's recommendation). at 7 AM. Kristen was/ is AWESOME!! It was an Axel / bearing assemble. They were able to get my car done the same day. When I went to pay, she asked if I was AAA member. Fortunately, I am. Saved me $75. She said "I know you don't live in Lexington, but any AAA shop will cover this Warranty. I wish they had a location in y home town, Atlanta!!

Super friendly staff and an accommodating waiting room! Kristen helped me out multiple times and…read moretook fantastic care of my car. I highly recommend!!

It's always a pleasure doing business with Fleet Doc! I went in with a screw in my tire, came out…read morewith a patch! Most places try and sell you a tire. Not this place. Fair and honest. Go check them out!!! Give them a try. You won't be disappointed!

They were able to get my vehicle in right away. The guys were great and they had it done in a few…read morehours.

I think that AJ's is the best mechanic in town. He is very reliable and his prices are reasonable…read more I feel like I can really trust him. I have found that over the 20 years of letting him work on my cars that he has never tried to price gouge me and he always charged me correctly. I would not ever take my car anywhere else in town.

Best and most honest tire company I have ever used. Fantastic family that owns and operates. Worth…read morethe extra wait sometimes for quality work done by honest people!!

I am very thankful for an honest and professional car shop in our town. They made the repairs…read moreneeded in less time than quoted and total was less than they quoted also. They also looked into an issue they didn't have to, making sure I was safe on the road. Thank you for your time today. my car is running perfect.

I had to stop for an unexpected car repair for passing through town. These guys were honest, fair…read moreand fast with the repair! Would definitely recommend them to anyone.

The most honest mechanic I meet in my journey with my broken Jeep compass 2010. Professional,…read moreaffordable and always looking for client satisfaction first.

Not a very honest shop. My car has been with them for about a week now to get two hoses replaced…read morewhich is costing nearly $1000 so the shop guy told me he'd look around for a cheaper part. That did not happen. A few days ago I called in to see if they'd gotten the part and to see if anything cheaper was found they told me they were working on the car already but couldn't get the part any cheaper. Okay no problem. Today I call again because they are only replacing two hoses and I'm confused as to why I haven't been called back in regards to picking up my vehicle. The receptionist was rude from the second she picked up the phone. Very nasty attitude as if I'm calling her personal phone on her day off ?? Was she not hired to answer the phone and answer customer questions? I'm confused. Then I'm being told they just got the part in today and they will start working on it today. If the part wasn't in and more time was needed that is fine, what choice do I have besides to wait for the repair ? Honesty would have been appreciated so that I can plan ahead for work and getting to school... I'm under the impression that my car would have been ready by today. telling me the car is being worked on when the part is not even in their shop is not a good business practice. I will not be spending my money with a deceiving company with rude staff there's too many other reputable auto shops in the area to settle for this disrespectful nonsense that

First my car, then my wife's and then our two grown adults. Ashley's is our trusted resource for…read moreall of our auto repair needs in addition to tires and brakes. We totally trust Stan and his time to do the right thing for us and to be fair in the prices charged. I honestly can't wait until my new cars are out of warranty so I can be rid of the dealer and back with Ashley's

I brought my car in with a punctured tire and had a great experience. Even though it was a busy…read moreafternoon, they were able to repair my tire and get me back on the road at a very reasonable price. Very impressed with the friendly, professional staff and excellent service (and the adorable office cat.)

Great place for your tire needs. I've been in two times in the past six months with flat tires, and…read morethey get you in fast and solve the problem ~ on Saturday. That is so refreshing for a working man. They have both late and weekend hours. I just bought new tires from them. I was pleased with how that went because, while they didn't beat a competitor's price, they came awfully close and with the awesome customer service they have I figured it was worth the difference. In the end, they got what they needed to make a profit, I got what I wanted at a price point that was fair, and that's just good business. I'll definitely be buying from them again.

Thank you so much ! The service was great , everyone was very open and honest . Very helpful…read moreoverall . Will recommend 100% . Great process and no run around

This is my statement about recent dealings with Auto Excel in Lexington Kentucky:…read more On May 7th, I took my car in for repair, because; The driver's side headlight would go out and then back on. A chattering relay above the passenger side sliding door. The driver's side sliding door will sometimes close and then pop back open. Also on a few occasions the battery would be drained after sitting overnight. I received a call later that day stating that the battery had a bad cell and should be replaced. For me the call was misleading as I thought this was a necessary step toward fixing the issues stated above. I was charged $507.17 for the new battery and installation.. Then on Friday, an e-mail came asking for authorization to pursue three items - internal dash noises - oil dye - and the sliding door issue. The three when added up totaled over $500, and only one was related to the reason I took the car in. I declined and went to get my car. When I was there, I asked to see the old battery - it was already gone. I was told that they did a voltage test and that it read around 10 volts, (12v - 2v = bad cell). When I parked the car in front of their shop the battery voltage read 14.6v (the new battery reads 14.3v). There was absolutely no information about the new battery. No manufacturer's name, no model number, no warranty card. After a second request, we did get a copy of their purchase receipt from Advance Auto. When I got home, I looked the battery up on the Advance Auto website - The battery was listed for less than $250 installed. I parked the car for three weeks. The first time I drove it, the headlight went out, by the time I got home the headlight was back on. I wrote a three page letter to the owner, Mike Barrett. I posted it on their website message board, I e-mailed it to Mike Barrett directly, and I sent a hard copy in the U.S. Mail. I received no response from Mike Barrett. (Did he ever see my letter?) I did receive a response from Cole Barrett, (the Service / Marketing Leader at Auto Excel). This is the man I have been dealing with. I sent a second letter, this time to Cole Barrett, on Friday June 5th. Between the two letters, I received six e-mail requests, and additional text messages, requesting "Favorible" reviews". With both letters, I requested a refund. Even a partial refund would be better than what was offered. First these statements from Cole Barrett: "The issue that was solved is the vehicle starts and runs," "which was solved by replacing the battery and its bad cell" Nothing was solved! - The issues had not changed - the headlight, the chattering relay, the door popping open, and the fact that something had drained the battery - those are the issues. The new battery does not solve anything. If something shorts out, the new battery will drain just like the old one did. Also, the car starts and runs just fine. I drove it to his shop. Now, What was offered: " The best I can offer is to further inspect and evaluate those other issues at no charge. " "Alternatively, if you bring the battery back I can exchange it at no charge, allowing us to refund you back the amount of the battery." The fact that Cole offered further services at no charge is an acknowledgement that "Something's not right," (which is what I stated in my first letter). The offer to refund the cost of the battery if it's returned is an insult. I would have to go somewhere, buy a battery, have it installed,and pay a $22 reclaim fee, (because I won't have an old battery to return), then take this battery back to Auto Excel for the refund. Cole Barrett wants me, the customer, to jump through a bunch of hoops to resolve an issue he created. In the letter dated June 5th, Cole Barrett's last words are - "Thank you and have a blessed day!" It felt like sarcasm. In some of the e-mails I'm referred to as a "Valued Customer." Really? The car still needed to be repaired. I had to save some money, and then took it to another repair shop. They resolved the headlight and battery drain issues. They also provided real information on the other two issues. The bill, $450. That's less than Cole Barrett charged me to replace a battery that was not defective! I wish I could, but I cannot recommend Auto Excel. My experience with them was painful. I won't be going back! Bert Huckelberry

I would never go here again. Outrageous charges and probably for "repairs" not needed. I only…read moreused a local shop because the nearest dealer was in Ohio. Been to Excel twice with similar results. Always tell you to have a "Blessed" day, I think that is a code word for something else.