They changed my oil, checked all my lights and fluids, checked my battery, and topped off my tire…read morepressure. The whole service took maybe 20 minutes tops. The employees are friendly and knowledgeable, and they offered add-on services but weren't pushy about it. They were also very upfront about pricing. My car runs like a dream now. Highly recommend!

Just paid $100 for an oil change to have one of the guys spray oil all over my car and then they…read more"cleaned" it up with a dirty oily rag. So now I have to spend more money to get my car washed to get the oil off of my car.

If I could give less than 1 star, I would. 4 HOURS for an oil change. We arrived there and were…read morequoted 45 minutes to an hour. 2 hours later, we saw the car being driven out. After inquiring about our car since it was driven back into a bay, they tried to say a part cracked and they had to order a new one. A part was not messed up when I brought it into the shop. If so, why was a part not ordered as soon as you started to change the oil and saw it? Why did you all of a sudden notice it when the car started leaking oil all over the street? Then sat there for another hour and a half waiting on a part to be delivered from auto zone. If your employee messed it up, why not go get it yourself? Then tried to blame the wait on us stating that "We came when other cars were there", and " the part is known to break". If it was known to crack, why did you not take that into consideration when handling it. An iPhone is known to crack if you drop it from a certain distance. A bolt is known to snap, if you over tighten it. We were QUOTED an hour tops with the other cars already being there. Multiple people after us came and went. Finally, after the car was finished, nothing said from ANY employee or manager about the wasted time out of my day. Didn't even have the courtesy to hand me the keys or let me know my car was ready. Only reason I knew is because I was standing in the lobby. Accountability is all that I wanted or was necessary. Have brought a car beforehand and was handed keys and took nowhere near as long. NEVER AGAIN!!

I didn't even have service done here, but they were awesome! I had work done at a local dealership,…read morewhere I bought a car. The service there was less than stellar! I pulled into Ken Towery hoping they could answer a few questions to ease my mind about the dealerships shoddy service. Luckily, there was a very handsome and knowledgeable employee who immediately helped to ease my concerns. He answered the questions I had and offered more insight to my concerns.

Disrespectful (especially towards women) I told them my problem and they ignored me and said I was…read morewrong. I went next door and they saw exactly what I was saying

Horrible!!! Stood at the window for 15mins, nobody acknowledged me, I know they saw me but not 1 of…read morethe 5 guys said a word to me. Don't go here!! I went somewhere else and was glad to spend my money there. Lee Tire missed out on a good sale but I guess they didn't need it

PLEASE READ Let me preface this by saying I've never written…read morea bad review like this in my life, but Michael, Doug, and their store manager and regional manager Mike McCalla have earned it. On Mother's Day, my pregnant wife was stranded on the interstate with no brakes and this store was only 1 mile away. Had I known what a disaster this company would be, I would have had my car shipped somewhere else to have the brakes fixed. They first told us our master brake cylinder went out, and it would be $1,200 after parts and labor. Ouch, but that's life. A few days later they call us to say "Actually the brake booster needs replaced, that'll be another $1,000". I start to question if they have any clue what's actually wrong with the car until they call me a THIRD time to say "Those new parts fried your vacuum pump, that'll be another $1,000 to replace that"... At this point I'm certain they're just shooting at the wind, clueless as to what really needed fixed to begin with, and I'm stuck paying $3,300 ($200 less than what they wanted to charge, and I tirelessly negotiated for) They had my car FOR 12 DAYS before my father in law comes to pick it up for me. For me to find that: 1. The air intake on my turbo charged vehicle was not resecured, which is incredibly dangerous! 2. The black plastic cowling cover under the windshield had been busted up on the corners and was not properly reattached. This turned my car from gorgeous to loooking like absolute trash. 3. The left windshield wiper arm goes flying off the vehicle in the pouring rain on the interstate, I'm surprised nobody is dead after that. 4. The left windshield wiper motor is not rotating anymore. 5. The brake lights are now constantly on as if we're riding the brakes. After jeopordizing my pregnant wife's safety and trashing our car Mike McCalla, the regional manager, asked us if we'd like $30 off our next oil change... To get any service beyond this I have had to take time out of my day, every day for 3 days now, to cattle-prod Mike McCalla to make things right. Time will tell how Jiffy Lube will rectify their shameful service...

Super helpful Doug was amazing super upfront about everything and was very polite. Definitely will…read morebe bringing my business back.

Got me in & ready to go in no time. Great service,knowledgeable & friendly. Will definitely be…read moreback. Don't believe everything you read such as the bad reviews. Everything's in working order just as requested. Price was decent too! Give them a try. At least call & see if you like what you hear 1st :)

Anderson Co Tire has always been great to do business with. Fast, usually the next day finding what…read moreI need for multiple vehicles, including farm equipment.

Today I went to get my car checked out for a right headlight that was out. When I received my car…read moreback, I found that the left blinker was going faster than usual on my dashboard. I ended up looking the cause up on my phone and there were two factors: 1.) the light may not be hooked up properly or 2.) the bulb was burned out. I ended up calling this location and they stated they would look at it and if the bulb burned out, they would replace it, no charge. I ended up taking it back today and they replaced it, but stated that the bulb had burned out. So my line of thinking is that if this morning they had replaced my headlight and I know that my car is an old model; a mechanic would look at the left light to compare the wiring (if they did not know how to replace the other headlight). When this happened, they might have forgotten to connect the blinking light bulb. When I had taken it back, I was met by a manager and two techs, one whom had replaced one of my headlights before. I am glad that they had taken the time out of their busy schedule (because there were a lot of cars needing attention to fix this issue). I ended up finding out it was a burnt out bulb; however, I found it a bit odd how it could have burned out the around the time my right headlight burned out and on the same EXACT day that I had taken my right headlight to be fixed. I must be one really unlucky driver. I will never know because I cannot go into the garage when mechanics are working nor can I see video evidence in the garage of how mechanics are fixing my car. I feel like the onus is always on the customer; however, at least it is fixed now. I like to think of this as a contribution to society. Because it was fixed, no matter the issue, other drivers on the road will know when I am making my left turn. This will save more lives, which is more important than $100 worth of labor and parts. Thank you.

called in the evening before for a quote on a set new tires , full synthetic oil change , and a…read moretruck alignment. the quote given over the phone by one of their store employees notated my account and we scheduled service the next day. after all services were completed , the quote given did not match the invoice I received. the store would not help on fixing the prices of the quote & my invoice. Issue #2 - after the tires were balanced (which you pay for on a new set of tires) and the truck was aligned allegedly the truck now pulls hard and the steering wheel is not straight. issue #3- started to smell a burning smell the technician/s working on my truck spilled oil and they attempted to wipe it up , but did not tell me about it. Do not waste your hard earned money at this location for Employees who do not care for your business

The one on nicholasville road was great! And they got me in and out, and even helped make things…read moreright when we had a change of plans. I highly recommend this ken towered I haven't had a s good of an experience at the other locations.

Scheduled an oil change and when my husband took my car in they said "the system deleted it" and…read morethat we did not have an appointment. He was there for 2hrs. Then I get my car back and my sunglasses are missing. I keep giving this place another chance but they disappoint every single time.

Road trip along the Bourbon Trail. As we were leaving the Buffalo Trace Distillery the tire light…read moreon the dashboard of our rental car came on. We googled closest tire repair shops and thankfully found this one. The guys there checked the pressure in all four tires and found a piece of plastic that was piercing one of them. They patched the tire at a very reasonable price and we were back on the road in no time. They were super nice and friendly and put our minds at ease that we could continue our trip and then head back home to Illinois - which we did - without further problems. They could have easily taken advantage of two women who aren't very knowledgeable about cars and screwed us around for hours or they could have charged a very high fee for their services. They did neither and we are grateful. While we waited for the repair we had a great conversation with the woman in the office who shared stories and pictures of the recent flood in KY. Truly wonderful, down to earth people at this place. I highly recommend this business.

Got a nail in my tire and was supposed to be on my way out of town. Came here and they got me in…read moreand out in 30 minutes, nice workers and fantastic service.