Two Men and a Truck Estimator Paul DelGuidice overbilled for services. They failed to apply all my…read morecredits deposit and estimate of service charges that were prepaid before the movers started. They have are still trying to get extra money for the same moving services. This is fraudulent and unacceptable treatment. I do not recommend their service in Tinley Park.

Avoid this franchise and perhaps this company in general. There is a lack of accountability and…read moreintegrity with it's employees. This was my first time ever utilizing a moving company. They were contracted to move 7 items for me. One of the items was a TV which I ordered a $20 shipping box for. There was an issue with the base and we could not use the box. I asked if there was anything we could do and the worker stated "Don't worry. I got you." then proceeded to go to the truck and bring back blankets and material to wrap the TV. I did not think anything of it as I assume they know what they should be doing and what is ok. After the move and the workers left, I found scratches on the TV when I went to place it. This is no minor scratch. It is a series of scratches in a 8x6 area. I believe there was a hard piece on the blanket which rubbed up and down during the drive to the new home. I looked up how to file a claim and sent it in the following day. The Director of Quality Assurance, Brittny Love, was my contact who I provided the information to including pictures and receipt. After all was said and done, I was informed it would be 1-5 weeks before hearing anything, which in a digital age I thought was an unusually long period. After 3 weeks, I was informed by Brittny that I would be denied any compensation because 1: I signed the Release of Liability form and 2: The worker stated, falsely, that he informed me damage could happen to the TV by him wrapping it as he did. If the worker had informed me of the risk, I would not have allowed him to do what he did as the TV cost more then the entire move, which at $220 per hour I would expect to be better. The worker was quite quick to inform me shortly after introductions that they do accept tips, though. I'm assuming a person finding damage after a move is not a unique situation at all. If someone moves an entire home, does the company employees remain there for multiple days while the owners unpack and check everything? I'm guessing not. So, I've come to believe that if you must use this company, DO NOT sign any forms at the end and send the associates away informing them that their services are done and will no longer will be paid for, and that you will not sign anything until EVERY item is thoroughly inspected. Be certain to record the entire exchange. Otherwise this company will use any tactic to avoid accountability. Sorely disappointed that I ever chose to use this company.

I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

Seems like a decent individual was great to take your money, but don't dare to forget your home…read morekeys or your cell phone in one of her trucks, extremely disrespectful no class no respect hang up on you because she was asked to get off her heavy rear end and do something out of her ordinary sit collect only. You call her with on a concern of forgetting your cell phone in the vehicle and she speaks to you extremely disrespectful no respect for her customer base no kidding why you have to sell flags and statues in order to make a difference because once your customers get to hear your dirty a&& mouth will never go back my advice folks do not give her business select the other U-Haul down the street. This place is not worth it. Nasty owner

Quality products and service at this fine Mokena location…read more The staff is always willing to give a hand and after 19 years of servicing this community, I'm glad as a new homeowner that I have a place I can rely on. Thanks, Barb and Mike

I had a local move today. Thompson Moving and the team made it easy. They were on time,…read more respectful of my furniture and the walls, quick and efficient. Price was more than fair - less than what I had been quoted by another company. Highly recommend!

Efficient, friendly, good communication, hardworking crew equals very happy customer!…read moreThanks, John M, Jaden, Duffy, J.P, and Alan Mari Evans

While the coordination of our move was smooth and the movers themselves did an excellent job…read moreprofessional, detailed, and deserving of the generous gratuity we provided our overall experience with this company has been extremely disappointing. After the move, we discovered we were overcharged by $1,385. Since September, we have reached out multiple times by phone and email to address the discrepancy. We reviewed the quote line by line and clearly demonstrated the overcharge, yet the company has refused to issue a refund or even acknowledge the error in a meaningful way. It's unfortunate, because the moving team on-site was outstanding. However, the owner and office staff have been unresponsive, unhelpful, and unwilling to resolve a clear billing mistake. Their lack of accountability has overshadowed what could have been a positive experience. I would strongly caution anyone considering this company while the movers are great, the management and billing practices leave a lot to be desired.

Although Bill the salesman and schedule person was absolutely amazing. The actual moving crew was…read moreawesome. Jen the actual person who was in charge of damaged property was insulting. I paid $3000 to move my 70 year old disabled brother in law. 3rd move the workers discoverd the 65 inch was damaged. She would not return my calls for 2 months. The same tv was $328. Not covering the person I had to pay to get it out of the box and install. I received a shitty $250. Do not use this company they take advantage of disabled seniors

Great experience tonight! I had a small job I needed done for me and they were able to come THE…read moreSAME DAY and get it done. The young men were polite, helpful, accommodating and really careful with my things. I'm really pleased and would certainly use them again. Thanks so much!

Got 2 Go Movers were very efficient and timely and careful with moving everything! I would…read moredefinitely use them again. We used them for a local move and lucky for us they were very accommodating and able to schedule the date and time we were looking for help!

Great company to work with! We've used Herder Movers a few…read moretimes. Highly recommend them!

I don't think I have strong enough words to explain how well my move went, and all thanks to Herder…read moreBrothers. The crew that was sent was on time, professional, and QUICK! They moved everything we asked, nothing was damaged, and we were charged less than our estimate. I am so happy that I just recommended them to a friend of my mother's today! Thanks, guys - you took the pressure off of this move and made it so easy!

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Quality move done efficiently with kindness. One of the guys generously helped me up when I slipped…read moreoff s stool. Guys showed on time, worked hard and made sure I was satisfied throughout. Tip was appreciated though not expected. I had offered to buy lunch but they were so efficient, move was finished by 2. 5 hours for a 3 bedroom townhome. I did most of the packing. I should have had them pack my hanging clothes. I forgot them till the end.

We've used USA moving and storage twice now and would recommend them to anyone. They were the best…read moreprice we could find and did the job quickly and efficiently.

Moved our 1-bedroom apartment in record time. Fast, efficient and oh so careful! Recommend these…read morefolks for anybody looking for top notch movers with top notch service! 10 out of 10 Recommend!!

there was slight delay getting started ,but once they began working the team moved at a steady…read morepace. Pricing was transparent.

Stanford VAn Lines got the job DOne, but it was not totally smooth. the crew arrived about 45…read moreminutes late and handled most items carefully,, especially fragile item. Communication was gd, but delayes took away from the experience. If they improve professionalism, I had consider using them again