Family owned and excellent customer service. When you need a screw, you can get just one!…read moreHelpful staff as and great seasonal selections.

The staff makes this store. They are so very helpful. Their opinions on paint colors...manager…read moreshould maybe be a decorator instead. And they are willing to order anything in the ACE catalog they don't have in store. Their new store is small. It's not very handicap accessible. And no power doors. The old store was definitely better for the shopper. But the staff!!!

We have been working with Holly (color consultant at JC Licht) for the past 9 months on various…read moreprojects. Every time she has come through for us with amazing color choices that really speak to us and what we are looking for. She is incredibly patient, genuinely listens to her clients, and is incredibly thorough in ways I would have never thought of. Holly is really passionate about color and loves educating her clients on it, which is super helpful to understand the color process and what to look for. On our last project Dora and Holly really went out of their way for me. I mean WAY above and beyond their job description, in the midst of me having a meltdown over our house renovation. I will never be able to thank them enough for their enormous patience in how they handled me and the situation. Between Holly's incredible talent for color and their unbelievable customer service, I am a customer for life!! If you are starting from scratch with an idea or testing your designer's color choices (I have been in both situations), Holly is the only color consultant you need to call. In regards to paint, if you are someone like me who suffers from migraines due to toxic fumes, etc., Aura is an amazing paint product. Yes, it is $89 a gallon, but you can sleep in the room your painting, with no fumes and no migraines. The paint itself is a dream to work with, even for paint dummies like my husband and I. If your budget will allow the cost, to me it's worth every penny!

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

This used to be a Benjamin Moore retail store but has now been bought by the J.C. Licht line of…read morestores - YAY. J.C. Licht runs a number of stores and they are anything but sleepy. They have a great array of products and stand behind what they sell. Referring to the pictures for this JC Licht store, only the last one that shows the storefront has anything to do with this store. All the other pictures are for marketing, and none of them are found in the store. But that said, this is a good store for paint and painting supplies. I look for great things from this outlet. I had need to get some Old Masters wiping stain and found what I wanted here. The customer service here was over the top. Even though I purchased just a small can of stain, they went to the trouble of spinning it so it was well blended...something that is not always offered at competitors. I will be back.

Amazing staff. Ryan and company walked me through the Graco sprayer. It worked like a charm. I…read moreonly bought 5 gallons of the Benjamin Moore dryfall for my ceiling. The sticker shock scared me from buying two. So naturally I ran out and my poor wife ran back with the kids and dog. Ryan happily processed our payment over the phone and met my wife curbside. The product was amazing and worth the change. We only have 8.5 foot ceilings and I would say 90% of the paint literally dried to dust before hitting our basement floor. Worth it! First time shopping there and I felt valued. Bravo

I inquired about a product and was blown away by the quality customer service I just received from…read moreLorenzo. He is an A1 representative of the company. Lorenzo answered all of my questions. He took the time to look up the pricing, availability, and even offered to check different locations to place the item on hold on my behalf. I was blown away that he was going above and beyond my expectations. Thank you for your assistance! P.S. Lorenzo needs a raise!

NICE Store each store associated helpful kind willing help even busy with other even on the phone…read moreor mixing paint

who has two thumbs and reviews a paint store? This guy! I usually review restaurants or bars, plays…read moreetc. But when you have such an exemplary experience it merits a stellar review. The service is the best I've ever had while shopping for paint and the staff is exceedingly knowledgeable and professional. if you want the very best quality and service this is your place.

Excellent customer service. Cindy was very helpful, knowledgeable and friendly. This kind of…read moreservice makes life easy!! Thank you!

I recently visited the store (Evergreen Park, Illinois) in order select paint for a basement. My…read moregoal was to select ceiling paint, wall paint and baseboard paint. I was serviced by Anthony who was very personable, patient and knowledgeable about products and the paint palettes. My situation was very tricky because one portion of the basement has blacked out ceilings and the other has a standard white drywall ceiling. It was important that the correct hue of gray was picked to ensure that the space remained welcoming and not industrial. Anthony educated me on warm hues vs. cool hues as well as which hues gave off green, blue or purple. I've shopped at this location for over 10 years and I've never encountered an associate this knowledgeable about his craft. I look forward to visiting this store for all of my paint projects.

This place employs a gentleman who really knows his stuff. Super helpful and doesn't quit helping…read moreyou even if there is no profit in it for the store. I can't remember his name but he was an African-American. Because of him and his helpful manner I will come back to this store to buy things I need for my classroom. (I'm a science/math teacher). The manager of this store, if you happen to be reading this, give him a raise.

My wife went in to buy CHB paint. This is supposed to be an affordable paint. She was charged $60…read morefor one gallon. When she asked the employee if that was correct he said yeah that's the price. I returned it the next day and was told that the employee charged the wrong price. The manager of the store was there and said that's the price that goes in for consumers and the employees should change it. I wasn't offered a lower price or an apology. If you are a consumer watch your prices at this store. Very shady way of doing business. Sherwin Williams has a good product but this store is really sneaky and I will never go back to this store. Watch your pricing and make sure to check your receipts. Way to go price gouging!

Brought a custom paint job to the store for a quote. The cost for a pint to maybe a quart of paint…read moreto match the car. Was told it would be between 180 to $264.00 dollars. This did not include any clear coat, just a paint that matches my cars color. This has to be the most over priced paint store in the midwest. $264 for a quart of paint. It was cheaper for me to just take it to an auto body shop that would apply the paint and clear coat for only $200.00. It looks like Sherwyn Williams only caters and cares about contractors or long term repeat customers. I know damn well they would have never been charged $264 for a quart of mixed paint.