I was quickly greeted by an associate and given a wide variety of options for an outfit I wanted…read morefor a wedding. Her suggestions gave me new insight to the exact look I wanted to achieve. Incredibly helpful associate and not terrible prices on clothes to fit a bigger guy. Would definitely recommend this store to any bigger gentlemen out there!

I will be the first to admit it--I am completely smitten with J.Crew. In fact I am a total sucker…read morefor J.Crew. Really, they have whipped me into J.Crew submission. If I didn't have a job, I would wait anxiously at my mailbox for the catalog to fall into my hands every month. Then I would hole myself away, flipping through the pages and thinking about tweed, argyle, and Italian shoes. Anyway, it was a joyous occasion indeed when I discovered that there is a factory store within a 45 minute jaunt from my home. Let me explain that the J.Crew Factory Store, like the Banana Republic equivalent, has a great deal of clothing that were made for the factory store (rather than irregulars or overstocks). What this means is it might not be completely up to snuff with the clothing from the regular store. I've purchased a lot (A LOT) and I have found that it is good quality but can lack some of the extra detailing that I admire in much of J.Crew's goods. (e.g., a grosgrain ribbon trim here, silk piping there...) But I have gotten a lot of great clothing, so this is just a word of warning. Also, they have no shoes or handbags *dots tears away with printed silk-twill scarf* but their sale selection is always marked down even further from their already quite low prices.

Pleasantly surprised by the air and cleanliness of this store. Sadly the Macy's brand is…read moreinconsistent so I never presume that the store is going to be tidy. This store is immaculate. It's a large store so there's plenty of merchandise and they have their traditional savings opportunities so good deals are to be had.

Mary is incredible--she is like your best friend and personal shopper all wrapped into one. She…read moremakes the shopping experience truly enjoyable.

I purchased a $200 jacket from the Loveland location in November of 2023 and after only a handful…read moreof uses, the main zipper broke. I went back to the location and inquired about any remedies. I had purchased the jacket on a presumption that EB stood for quality products and customer service. Man, was I wrong. The salesperson told me to try going to Hobby Lobby to get another zipper. I said this was not the response I expected and was told that I could "TRY" to contact customer service online but she didn't expect me to get a better result. She was correct. I was basically "hung up on" by the chat person. Eddie Bauer stands for immediate sales of inferior clothing with no support beyond collecting your money. I will not be shopping there ever again and will actively encourage anyone I meet to avoid them as well.

I have now made Eddie Bauer email spam fodder. I was sent an advert for a 40% off promotion. When I…read moretried to apply it, it said it was not applicable here, so I hit the Continue button thinking it was on the next page, but no, I had purchased the product. When I immediately wrote to Customer Service, I was replied that this piece was not eligible. Their products no longer are the same quality they once did and their Customer Service is non-existent.

I always take my daughter here to shop for jeans. She has several pairs and they are all beautiful…read moreand unique and amazing. She recently bought a pair of jeans and wore them three times, washed them once, and realize that some of the holes In her pants had under materials which were shifting and it looked to be defective. She was concerned because she thought she had lost a pair of jeans and she would not be able to wear them again but when I went into the store the customer service was amazing! I was helped by somebody who apologized for the error in the jeans and offered to order them and have them sent to our house free of charge as they did not have her size in stock. I would totally shop here again I will continue to shop here and I would recommend it to anybody who likes a good pair of jeans for a good price and great customer service.

Oh where do I begin. To start with when I bought my jeans here none of the genes had price tags on…read morethem it was a complete guessing game as to what the register was going to ring up at. Then I get home to find that the idiot behind the counter did not take off the security tag which means I now have to waste my very very precious time and drive all the way back to the store to have them removed the tag. The girl behind the counter removed the tag & apologized, I told her I felt they should give me something to compensate me for my time. She replied to me that she had already apologized and that she had taken the security tag off for me that should be enough. So she did her job congratulations to her, I won't be shopping here again

Wish I could rate it higher than 5 stars! Outstanding customer service from the time I called to…read moreask some questions, to when I walked in. They showed great team work, and organization. Megan was the one who greeted me, and helped me find the right jeans. They had a fitting room waiting for me ( made me feel special). The first time I shopped buckle was in Lancaster, Ohio, and this has been the best experience I've had, way better than Fort Collins. I know what I was looking for but I'm also picky, Megan got the job done. Megan was not only a beautiful woman but showed a ton of passion in what she does. Customer service, and experience like this is rare but awesome to see. It's worth the travel ( in Loveland) ask for Megan, but really anyone there does a great job. Thanks again see y'all around. -N Update 3/2/2020: I went back for more, still the same experience the whole Loveland team is awesome thanks again.

Went to the bucket for school shopping. No one greeted us as we entered the store. Need a dressing…read moreroom. Had to ask for help while most of the associates were at the check out talking to each other. They didn't ask if we need anything else or a different size or color. I would not recommend the Buckle in Loveland Co. I would ofleft but my granddaughter needed jeans.

Excellent customer service, friendly and helpful staff. Good selection of the Oakley sunglasses…read morelineup and the employees were always willing to go grab more colors or options to choose from. They handled my exchange easily and quickly. Will definitely return if I ever want another pair.

Walked in on a Monday to good mix of music and 3 helpful employees with great service. I didn't…read moreeven know there was an Oakley shop in Centerra. Husband ordered prescription glasses and everything so far seems to be moving smoothly and quickly. I will be returning with my son for glasses and to pick up a few other items. Good spot go and check 'em out!