The worst customer service !!! I really need to get my glasses readjusted because they are in…read moreserious need of help. When I explained to the lady that an optical shop had not adjusted them properly she immediately dismissed me. She obviously doesn't want business because or she would have readjusted them. I was going to pay for it and possibly get some other things too. but NO WAY now!

Walked in during lunch 6/25/25. Rudest customer service ever!! I found the shades I wanted but…read morerefused to buy because the old lady's attitude was the worst I have seen!! She obviously hates her job and we were ruining her day by walking in the store and disturbing her! Whoever owns this store needs to get rid of this rude woman. She is running off customers and needs a hard lesson on customer service.

Friendly, professional, and quick service. From online scheduling, check-in, waiting room,…read morepre-exam, and exam with the optometrist I had an excellent experience! They had a great deal for two pairs and were so amenable to my budget goals. Thank you for your care and advice, Donna. Pro tip: Check in early and grab a coffee at Dazbog next door. Parking: Because they're conveniently located on Tree Council, parking can be unpredictable. As encouraged by the team while there they kindly shared that customers may find it convenient to park in the lot just north or "behind" their building... then it's just a brief walk through "the arches" to Council Tree.

Loved the doctor who did the eye exam. I had miscommunication issue about my glasses with the front…read moredesk, but Emily was great and helped me figure out the issue.

I have been using Pearl Vision in Fort Collins for years. The staff is very friendly and helpful…read more My all time "go to person" there is Cheryl. She is very knowledgeable of the products and very helpful with helping me pick out frames. I usually try on just about every pair in the store at least twice or some three times. Cheryl will pick out a pair and it will be just what I was looking for. Her product knowledge and skills with working with people goes beyond any expectations a person might have.

Best provision I ever been to Caleb. The sales rep is so knowledgeable about eyeglasses and very…read morehelpful on helping you pick out frames and explaining your prescription. Everyone there is very respectful and helpful. Will assist you even if you move à la Colorado by far the best provision I have been toabove and beyond expectations of a sales rep way better than the sales reps in Virginia or Atlanta. They always give you the right advice.

Picked out two pair of shoes at DSW. Both pair were out of stock in store in my size. The clerk…read moreordered the shoes online to be delivered to my home. I realized when I got home that the clerk had accid ordered one of the pairs of shoes in the wrong size. I reached out to custom service online to correct the mistake before the shoes were shipped. I was told I'd have to wait until the shoes arrived, take them back to the store and order them again. What crappy customer service!

Sadly, DSW has always been my "go-to" for shoes. Most of the time when I go, I purchase at least…read more4-6 pairs. Because of the easy color coded discounts. I also liked having the large mesh bag to use to shop They were very handy to carry multple pairs. Unfortunately, I will no longer be shopping there due to the fact that they have changed policy and now only offer a 30% discount plus rhey rwmoved the mesh bags. Time to say goodbye. Very poor decsion DSW.

I started going to this vision center for eyeglasses because it was the only one in town who could…read morefigure out how to get what I needed (prescription safety glasses with eye-shields with progressive lenses) and have it covered by my CSU insurance. I am so glad I did! Hodeila really knows the technical aspects of glasses and lenses and is wonderful to work with. Everyone at the shop has been great at the selecting, fitting, and paperwork parts of getting glasses. It is fast and convenient and more affordable than other places. When I damaged my glasses everyone there made the process of getting new ones fast and painless. I'd recommend the surprisingly inexpensive breakage insurance for anyone who is as hard on their glasses as I am.

Today the vision center at Walmart refused to provide contacts with my prescription! I've always…read moregone through Walmart and today was the day I decided no more. I went to Costco and had welcoming customer service and got my contacts with zero hassle! I recommend the Magnolia location some training on how to better serve their customers, as you have lost an eye exam each year and contact purchases for life from this customer.

with everybody here they are so welcoming and they serve really good fitting when we're a little…read moretoo big and they also have really fun little lollipop items. I wanna bring my kids otherwise there's a bunch of yummy things.

I have been going to Edge optics for a few years for my eye exams and glasses. This was my first…read moretime since they moved to a new location, and my experience was incredible! Dr. Szuba did my appointment, and I was struck by how professional and kind she was. Trevor helped me afterwards navigating the process of choosing frames and selecting appropriate materials etc. for the glasses themselves. He was super helpful and friendly; I particularly appreciate the effort he went through to help me get my new glasses before I had to travel out of state. Thank you both! Definitely coming back again :D

Thank you to Kendra, Leanna, and Evelyn for running such a great business. I've had to come here…read moretwice for repairs, and the customer service along with the prices are great! Thank you, Kendra for praying over me! Thank you for your help, ladies!

I have seen the yelp reviews but I've never had anything but a good experience here. I have come…read morein for repairs and new lenses multiple times. The ladies are and always been super nice to me and the people I have seen in the business. I would and do recommend!

Nah. Huge store filled with only a few brands. Not much choice or variety. They might have a pair…read moreof slippers on sale, but no point trying to find the shoes I want.

I came in here today looking for boots and they have a very good selection. Aiden was helping me…read moreand he was quite helpful and patient. The prices are great too! I will definitely come back here.