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    Eyemart Express

    3.4 (18 reviews)
    Open • 9:00 am - 6:00 pm
    Updated 2 weeks ago

    Services - Eyemart Express

    Eyewear fitting

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    1 month ago

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    5 months ago

    This is the absolute best place to get your glasses Gas that I have found in Fort Collins! I love them

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    2 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    Review Highlights - Eyemart Express

    “They are patient and kind, understanding and helpful.”

    Mentioned in 2 reviews

    Read more highlights

    Mountain View Eye Specialists

    Mountain View Eye Specialists

    3.3(31 reviews)
    2.2 mi
    Certified professionals
    Offers payment plans

    After more than 25 years as a loyal patient, I never imagined I would be leaving this practice, but…read morethe decline in customer service has been impossible to ignore. The front desk consistently sounds irritated when patients call, as if answering questions or helping people is an inconvenience. Every interaction has left me feeling like I'm bothering them rather than being a valued patient. The most frustrating part was spending nearly $900 on contact lenses and eyeglasses with an incorrect prescription. Instead of standing behind their work and correcting the issue, I was told I would need to pay for another exam to have the prescription reevaluated. Charging a patient additional fees to address a prescription that wasn't working is unacceptable. Everyone makes mistakes, including doctors. What separates a great practice from a poor one is how those mistakes are handled. Rather than taking ownership and working toward a reasonable solution, I felt dismissed and treated like another billable appointment. It's especially disappointing because I had trusted this office with my eye care for over two decades. The previous level of care and customer service is gone. The new doctors and staff seem far less invested in their patients' experience, and that has cost them a loyal customer. Losing a patient of 25 years over a preventable issue says a lot. I will be taking my eye care elsewhere and cannot recommend this practice based on my experience.

    I have had pretty good experience in the past, but this year I had a 2:40 appointment and I showed…read moreup at 2:45 due to a train and I was told that I needed to reschedule my appointment. I typically have to wait at least 10 minutes on them, but they can't wait 5 minutes for me. I told them not to worry about re-scheduling, I will go somewhere else that wants my business.

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    Mountain View Eye Specialists
    Mountain View Eye Specialists
    Mountain View Eye Specialists

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    Eye Center of Northern Colorado

    Eye Center of Northern Colorado

    2.1(23 reviews)
    4.3 mi

    I had cataract surgery at Eye Center of Northern Colorado with Dr. Olson using LAL+ lenses. The…read moreprocess is lengthy, but that is expected with this type of procedure. The surgical team was professional, efficient, and clearly experienced. My results are excellent. I no longer need glasses, which was the goal. The billing department is a different experience. I have requested an itemized bill three separate times and have yet to receive one, while continuing to get payment demands by text without any explanation of charges. There was also an issue on the day of surgery. I had already paid nearly $10,000 in advance, yet the front desk insisted I needed to pay an additional $80 before being taken back for surgery. I did not have my wallet with me since I was not driving. After asking for a supervisor, I was told it was fine to proceed. This appeared to be due to an inexperienced staff member, but it should not happen. Overall, the medical care was excellent, but the billing and front desk processes need improvement.

    I am functioning with less than 18 percent of my vision as a result of mismanagement of my glaucoma…read moreby Dr Kent Bashford and the staff here. My eye pressure was not measured, information on the severity of my glaucoma was never discussed, and procedures to preserve vision were never suggested. Wait times were always 45 to 60 minutes long. They just push patients through. Don't go here. Go someplace that cares about your vision.

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    Eye Center of Northern Colorado
    Eye Center of Northern Colorado
    Eye Center of Northern Colorado

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    Eyemart Express - opticians - Updated September 2026

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