As customers of Dr. Tanner for years, my wife and I have greatly appreciated the service, eyewear…read morequality, recommendations, and personal attention to detail that Dr. Tanner and his staff employ. Tanner cares about his clients--even if that means losing additional revenue, as he did when he referred my wife for a free RELEX trial procedure a few years ago. She loves her new 20/20 vision, and Dr. Tanner's care for us--rather than trying to keep us buying contacts--really stands out as eyecare with integrity and high quality service. We are moving out of the area and will greatly miss having such a trustworthy eye doctor nearby. (Also, if they make a mistake, they also make it right!) We would highly recommend Premier Family Eyecare.

Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

When my vision started to fail due to cataracts I was scared. At 62 I have never had surgery or any…read moresignificant medical care. Dr Kirk and his team are very professional and took the time to explain everything putting me at ease. Ultimately, I had lens transplants in both eyes. It was quite a process but the results are outstanding. My vision is better than I can remember my entire life. What impressed me most is the discipline every person exhibited. They cross checked everything right down to putting a mark above my eye so they didn't fix the wrong one. When you are scared this is very reassuring. Everyone in this office was so kind and professional. Thank you for restoring my vision.

One doc, 30 employees. Appt at 8:30 am, out of there 11:30 am. 3 hours for a basic eye appt for my…read more94 year old mom. Doc challenged her meds - told her she was diabetic with high blood pressure. Neither is true. Doc couldn't give a sh*t throughout. STAY AWAY from this clinic!!

My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.

Every time I've been to Eyecare Associates it's been a pleasure. From the receptionists, the techs,…read morethe doctors and the optometry department, always first class treatment. Dr Nelson is great and Celeste helped me pick out the perfect frames at an affordable price. Great experiences!

Streamlined check in, great doctor, wonderful experience!…read moreDefinitely will return and recommend to others.

I was exploring contacts to replace current eye glasses. I was encouraged to hear about Associates…read morein Family Eyecare close by me here in Loveland. I was impressed right away just walking. I appreciated the positive attitudes of all the employees. Sonya and Cindy greet you at the front desk and it's refreshing to be around people that enjoy their job. The office space is spacious, clean and relaxing. Julio was very helpful in sharing contact options and helping me understand this new approach. Dr. Atencio was very thorough and got me started with samples in no time. I appreciate this group and highly recommend them and the excellent experience. Tom Hewson Long time Loveland Resident. Support Local!

I wanted to share my experience because there were some positives, but also some interactions that…read morewere very frustrating. I want to recognize the optometric technician or assistant who completed the initial testing before the doctor visit. I do not remember her name, but she was very kind, patient, and helpful throughout the process. She made the initial part of the visit a positive experience. The optometrist herself was professional. She listened to my concerns regarding my son's ongoing vision issues, and when she realized he was having difficulty completing certain parts of the exam because his eyes were watering severely, she recommended that he see a specialist for further evaluation. I appreciated her honesty and willingness to recognize when additional expertise was needed. However, my experience with the front desk and optical department was disappointing. I was contacted by the office prior to the appointment and was asked whether we had medical insurance. I explained that we only had vision insurance. When we arrived, I was asked the same question several additional times. I had already provided the answer over the phone and again in person, so I did not understand why the question continued to be repeated, as if medical insurance would appear out of thin air since she kept bringing it up. It made me uncomfortable, especially since the discussion happened around other people in the lobby area. Just ignorant and loud. If additional information was needed, it could have been handled more discreetly and professionally. The front desk representative needs additional training on communication, customer service, and professional decorum. I was also given different estimates regarding possible costs, which was confusing since it came from the front desk representative who was not conducting the exam. I understand that costs can vary depending on what services are needed, but the communication could have been clearer. The optometrist handled this part appropriately later in the appointment by explaining the situation based on what she was able to evaluate. After the appointment, I was directed to the optical department. I explained that I was only interested in seeing basic frame options and that I was not looking for anything extravagant. We reviewed the vision benefit allowance, but afterward I was shown frames that cost nearly $300. I did not understand the purpose of reviewing my benefit and my needs only to be directed toward options that were far outside that range. I would have preferred being shown options that matched the stated benefit and my request for something basic. I ultimately requested the prescription so I could look elsewhere for frames. I appreciate the optometrist's recommendation for further evaluation, but based on my overall experience with the front desk and optical department, I will not be returning.

I've been a patient of Dr. Hulme's for about 18 years. I always feel welcomed by the team, who are…read morefriendly and efficient. Dr. Hulme always seems up-to-date on the latest knowledge and equipment to help his patients. He has a new LipiFlow machine that helps get your clogged-up meibomian glands unclogged to keep your eyes moist. I was a little nervous about the procedure, but Connie, with her patience and her calming voice, helped me relax, the procedure was actually comfortable, and my eyes feel much better today (the next day). The office has a nice bunch of frames for eyeglasses and sunglasses, and can give you information and feedback on how the frames fit your face if you want it. I highly recommend this office! Jo F.

Negative 200 stars is still too many for this scummy practice…read more We have asked them to lose our phone numbers and our physical address and stop sending all kinds of junk to all of those. I have now asked a total of seven times, and they sent yet another postcard, received today. My last call, I got some tool at the front desk, who had an attitude and no intention to help and who hung up on me at the end of the call.... I definitely was assertive (bc they seem to refuse to leave us alone), but definitely was not rude nor did I use any sort of bad language. My take on this is..... They know are a horrible company and yet they keep doing all the stuff that makes people angry at them. Do yourself a favor and never set a foot in their door.... if you do, you will regret it for a long, long time. I am still not rid of them, and I am considering reporting them to the FCC as well as the attorney general.

I was helped by two employees. One was Dr. Shannon McClure who tested my eyes and the other one was…read moreAmy01 who helped me choose and fit frames to my new prescription. The eye exam was a great experience because the doctor gave detailed information about what was being looked at about my eyes and why. She was extremely coherent and informative. I hope I will have her again when next an eye exam comes due. Amy01 showed great patience in showing me the wealth of frames they offer. She made helpful suggestions when I asked and was highly informed about what was available.I consider her a friend now. My glasses arrived in short order and today I fitted them with her help. i am pleased with my new glasses and will come back to Pearle again as needed. Jane H.

Tay was so friendly she answered all my questions and was knowledgable and so professional. When my…read moreexam was over Vince ordered my contacts this is the second year he has assisted me he is very kind, friendly and most of all so helpful. I enjoy this location so much because of both of them.

I dropped off a pair of glasses that hadn't been purchased at Van's to see if they would fix them…read more The gentleman was super helpful and kind and said he would repair them!!! Great customer service!!

I walked away from another office because that doctor has been telling me there's nothing wrong…read morewith my eyesight, except "dry eyes". I could not accept this since I l know my eyesight has been getting worse. The Doctor at Van's Eyecare conducted ALL the tests. He was very thorough instead of a 5 minute check at the end to inform me that dry eyes are my problem! I KNOW I walked away with a diagnosis and APPROPRIATE treatment instead of eyedrops! I HIGHLY RECOMMEND VAN's EYECARE!!!! I AM VERY GRATEFU!!!!

I went here a few days ago because I've been having eye trouble for years and it's become clear my…read moregeneral care eye doctor can't help with those issues anymore. My spouse and I arrived for my appointment a few minutes early. When we got up to the door, I was all sorts of nervous because they had a big sign out front that said medical masks required and we only had nonmedical masks but they provided us with some (which we put under our fabric masks). They contactlessly temp checked us at the door too. Then we checked in and did the intake paperwork on a tablet they provided. One of the things the intake paperwork asks for is preferred name, which is just such a fantastic way to be inclusive. We were called back fairly quickly, I think. The ophthalmic nurse (I believe that's what she was?), Ashley, was super friendly and awesome. She did various tests on my eyes that were needed for my appointment. I was taken aback by the testing because we had called before my appointment to ask what sort of things they'd be doing to me because my anxiety was bad and I wasn't warned about any of it. When I told Ashley that, she made sure to make me comfortable and really explain what she was doing and why. Ashley also asked my pronouns which I was really excited about! Ashley did some more paperwork, asked if I had questions, and so forth, then said the doctor would be in soon and to poke our heads out if we needed anything. Then we waited for the doctor. Dr. Patel was efficient but also friendly. His assistant, whose name I did not catch, was also efficient and friendly. He examined my eyes after dyeing them and his assistant took notes then provided a diagnosis and treatment plan. Overall, it was a positive experience and I was impressed with how transgender-affirming their clinic is. I would recommend this location to anyone who needs specialist eye care.

Forced to give 1 star, Straight up deserve 0 stars! My husband was referred here, seen by a…read morephysician, apt for cataracts scheduled then notified the physician he saw was no longer with the practice. No reschedule with another Dr, nothing! Then the bill arrived!! You billed us $185. For NOTHING. Go anywhere but here!!

I've never had a bad experience here, and have been coming here for years…read more They are extremely helpful. They have competitive prices. I too had an issue with my lens a few months after getting them, but unlike the previous poster, I had no problem having them replaced and I didn't purchase the protection plan. I also purchase my contacts with them, and I will concede that when I call about pricing, they only tell me per box (not total pricing). But everyone is usually very nice and accommodating.

I have been using Pearl Vision in Fort Collins for years. The staff is very friendly and helpful…read more My all time "go to person" there is Cheryl. She is very knowledgeable of the products and very helpful with helping me pick out frames. I usually try on just about every pair in the store at least twice or some three times. Cheryl will pick out a pair and it will be just what I was looking for. Her product knowledge and skills with working with people goes beyond any expectations a person might have.