Dr. Koditek is amazing. This review has nothing to do with his level of service, knowledge or…read moreexperience. On the other hand, there is a staff member there that can be very rude and passive aggressively judgmental with any option you choose that is not hers. At first, she comes off helpful, then she starts judging you and your choice of frames. To say the least, I felt belittled and not treated with respect. I normally don't go out of my way to submit bad reviews, but I wanted to share my experience to hopefully brace any future or existence customers that go to Carbon Valley Eye Care. It's unfortunate that that one experience is making me contemplate taking my business elsewhere. My suggestion as someone who has worked in customer service for 12 years, it might be a good idea to have some sort of frequent customer service training (there are plenty of online trainings that don't cost much and would really help staff make customers feel respected and welcomed) it's such a simple skill that unfortunately for some has to be learned.

My family and I have been going to Dr. Berger and Dr. Koditek for several years (long before they…read moreopened this office in Frederick. I do highly recommend them both however I cannot say the same for the office staff or the lab that makes their lenses. The glasses I purchased were loaded with all the extras (anti-glare, anti-scratch, polycarbonate, photo sun, etc.) however within a year I noticed that the lenses seemed cloudy and no amount of cleaning made it better. I took them to the office and they replaced the lenses under a 2 year warranty. Thought everything was good. Unfortunately when I went back to replace them again for the same issue (called crazing) I was told that they couldn't honor the warranty on the replacement lenses as the warranty only covered the first pair! Worse yet, the woman I spoke with insisted that the only way that this would occur is if I left them in extreme heat which I had not. It didn't matter, she insisted that "everybody does this when they take them off and leave them on the dash" (something that I never do!). It didn't matter, she was convinced that the issue was mine and only due to my leaving them in a high temp environment - couldn't be anything else! Interestingly my record showed these lenses being replaced twice for this issue and somehow I don't have any recollection of that. I suspect that it really is a quality issue with the lab that this office uses as I purchased a different set of glasses from an eye doctor in Firestone (scheduling issue trying to get in with CV Eye Care) and haven't had any issues with crazing of the lenses for that pair. My wife recently took her glasses back to CV Eye Care for the same reason (first time) and they replaced the lenses without any issue (she spoke with someone else). The lack of customer service from this woman and the real possibility that they are using an inferior lab for their lenses makes it clear to me that I should take my business elsewhere.

If I could provide a zero rating I would. How is it possible to forget a patient for an hour and a…read morehalf and proceed to state "well the folder wasn't in the door". The business has truly gone downhill and we have been loyal since 2002. we are leaving and truly an inexcusable failure of the business and employees.

'Can't wait to see if the customer service I had when making my appointment matches the medical…read moreservice! First of all, when I called, NO long phone message/tree!! My call was answered by an operator who directed my call to scheduling which was answered right away by the receptionist who was pleasant, quickly understood my situation and matched my needs, quickly took basic information to make my appointment and conveyed confidence being a part of Eagle Vision. (To me, all of the above is a real "plus" when making doctors appointments these days... I miss it) Hopefully, Eagle Vision will meet or exceed my expectations! I'll let you know if they do!

Just went for a checkup. The staff is wonderful and helpful…read more My Doctor,Schaneman...was a true professional. My entire experience was wonderful. I highly recommend.

Sent my daughter in for sharp and dull inner eye pain and the result was a short visit and eye…read moredrops. The Dr. said it was probably the smoke for the pain that has been happening for months before any fires. The secretary was helpful and pleasant. Will not be goin. Its a travesty to have to pay for that kind of medical care.

I got my glasses from here. They are professional and I am happy with the service!…read moreRecommend for your eye check and glasses purchase!

Went here for my first eye exam in 25 years. They were so great at explaining everything and helped…read moreme pick out the perfect glasses. I will definitely be going back!

Streamlined check in, great doctor, wonderful experience!…read moreDefinitely will return and recommend to others.

I helped my buddy drive from Port St Lucie to Fort Collins. Last day of the trip the nose piece…read morebroke off my glasses. Eyecare Associates was the closest to his apartment. Even though I wasn't a patient or customer they helped me out. Replaced the broken nose pieces, checked to see if they fit right and didn't charge me. Thank you Eye Associates!

Everyone treated me like they really cared, and Dr. Neka is very thorough and takes her time, and…read morelistens! I switched from my prior dr as I didn't feel like I got personalized exam, felt very mechanical and automated. She also mentioned the start of cataracts but nothing needed at this time. My previous dr tried to talk me into doing surgery last year with drs he'd refer me to. I just felt pressured. You will feel welcomed and treated with respect here. Brittany, Valentine, Wendy were all very kind and not in a fake way! I didn't interact with all the staff but these three confirmed all are good caring people. I wanted to keep my current frames and Valentine was like cool, no problem at all. And I got to keep my glasses with me because the frame (Ray-Ban) is a pretty common one so he can put lenses in when I go back. I'm very happy I changed and found Dr. Neka!!!

Dr. Neka is wonderful and extremely knowledgeable, and Brittney at the front desk is beyond kind,…read morehelpful, and patient. I love going to them, and highly recommend you change from your corporate vision-care center and switch to a locally and woman-owned and operated business! They are so worth the switch, and even after coming to them for the last four or five years, they still manage to impress me with their professionalism, courtesy, knowledge, and kindness.

Dr. Wiardo is quite gifted at his job. My eyeglasses came out great. I had been to another place…read morethat tried 6 times to get my glasses right. Dr. Wiardo knows what he's doing and I had no problems at all there. It's really nice to see a professional who is good at what he does and cares about results. Thank you to the Doc and his pleasant, friendly staff.

Been going to the Doc for about 7 years now. He's studious, has an engineering-like…read more precision, good bedside manner, explains everything. Took me awhile to find him. Have never had a complaint nor concern. About me: been blind (I exaggerate, well - sort of?) since I was 4. I have a high script with astigmatism. Seriously, the number I went through to find him.... (ask me about a good general! :) )

For the last 6 months or so, I have been having trouble with my right eye. It just ACHES on…read moreoccasion. I went to a Doctor of Optometry in Ft. Collins, who referred me to a clinic in The Republic of Bouldah. Well, I made that drive (Twice!) in the course of 10 days, because the OD in FC *thought* she saw a problem with my retina. To make a long story short (yeah, I know . . . too late!), there was NO problem. After cold calling Dr. Matthew Skrdla, mainly because of 350 5-star reviews on Google, I was able to get in today, Monday the 20th. Dr. Skrdla is an OD as well, in an office in The Landings. His office has been there for around five years, if I remember my conversation with "Zoey" correctly. He took all the time he needed to look at my eyes, moving me from specialty machine to specialty machine, designed to look into the depths of my eyes, if not my soul. In the end, he came up with several versions of exactly WHY my eye might be aching. I asked him to tell me in layman terms what they were, but even his "dumbed down" version was more than I can follow. Not really, but it is certainly more than I can repeat. After the exam, Zoey took over the process, showing me different frames for lenses. As a first-time customer, as she said, they offered me a 40% DISCOUNT on my first pair of glasses. The same discount will apply to the second pair as well, when *if* the first pair works out. She gave me a time frame to buy the second pair with the same discount, which, as I recall, was 90 days. I certainly felt as if it was plenty of time to evaluate the first pair. It will take a few weeks to get my new glasses in. In the meanwhile, I will make do with my 1.75 diopter "readers", which have gotten me this far. As it turns out, my right eye has an astigmatism, and BOTH eyes need 2.25 diopter correction lenses! Zoey will be in touch when it's time to move forward with my new eyes. I can hardly wait!

Friendly, helpful, and attentive staff. I appreciated that all of my questions were answered with…read moredetails and felt I had comprehensive care from both Dr. Skrdla and Jonathan, one of the opticians. I have dry eye and with my previous Kaiser insurance, really struggled to find a provider that knew what they were doing and what products to recommend. It was clear to me that Dr. Skrdla is very knowledgeable about treatments and options for this.