Picked out two pair of shoes at DSW. Both pair were out of stock in store in my size. The clerk…read moreordered the shoes online to be delivered to my home. I realized when I got home that the clerk had accid ordered one of the pairs of shoes in the wrong size. I reached out to custom service online to correct the mistake before the shoes were shipped. I was told I'd have to wait until the shoes arrived, take them back to the store and order them again. What crappy customer service!

Sadly, DSW has always been my "go-to" for shoes. Most of the time when I go, I purchase at least…read more4-6 pairs. Because of the easy color coded discounts. I also liked having the large mesh bag to use to shop They were very handy to carry multple pairs. Unfortunately, I will no longer be shopping there due to the fact that they have changed policy and now only offer a 30% discount plus rhey rwmoved the mesh bags. Time to say goodbye. Very poor decsion DSW.

My husband and I had a great experience at this location. We came in to see if they had any type of…read moredressier shoe for men - not full on dress, but more than a sneaker. We were pleasantly surprised to find exactly what we were looking for! They had a great selection of styles and a few good deals going on. They also offer a good selection of styles in wide, which is a must for our family. Though we couldn't find the wide size in the shoe my husband really liked, the gentleman working took the time to call other stores in the country to find it and get it shipped for us. He was incredibly patient and thorough and we are very grateful for his help.

Had a very great experience with this store yesterday. I had tried more than 10 pairs of shoes and…read moreno one stopped me. Instead, Mosies, the associate was very helpful and demonstrated a welcoming attitude, took initiative to come ask if he could of any help, he helped me to look up relevant information on the store website. When I came across some issues with the membership, Sean M, the assistant manager was very professional and helpful in answering my questions as well. I am impressed with their good attitude. It's totally different from what was mentioned on the website before.

I was shopping for some booties and went into Famous Footwear in Centerra. There was a sign up…read morethat said boots and booties 40% off. I picked a pair that were on sale for $59.99. At the register, they rang up at $64.99. I went back and got the sign from where the boots were and said "they are $59.99". The gal says "our prices change each week and we just haven't changed them yet". I say "then you should honor the price on the sign". She says she can't, when I press her further, she's like we're short staffed, etc. I understand but there were 3 young ladies in the store and all 3 stood around the entire 30 minutes I was in the store.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I had heard about Scheels for years but never stepped inside one. A friend of mine from Minnesota…read moreused to drive past the huge Scheels billboards whenever I visited, and for some reason I assumed it was more of a farm supply type place where people bought machinery and work clothes. Because of that completely wrong assumption, I never bothered to go in. Fast forward a few years and after reading the reviews here in Colorado I finally decided I had to see it for myself. Yesterday, March 6th, the weather was miserable. Cold, windy, light snow and rain. Not the kind of day you want to be outside, let alone skiing. So I figured it was the perfect day to finally give Scheels a try. I ended up spending five hours in the store and taking more than 250 photos, and this place absolutely blew my mind. There were sports and equipment sections I didn't even know existed. The store truly has everything you could possibly need and then some. What impressed me most was the staff. They were knowledgeable and helpful but didn't hover every five seconds like some stores do, which allowed me to really explore and absorb everything. The shoe selection was outstanding with every kind of running shoe, ski boot, work boot and outdoor footwear you could imagine, and the shoe staff were clearly well trained helping customers. I also spent about 45 minutes in the luggage section, which was surprisingly impressive. It's clearly a curated department run by someone who truly understands travel. I spoke with a luggage specialist who I believe is from Asia and a serious world traveler herself. She was incredibly knowledgeable and immediately understood what I meant when I told her I was tired of hard-sided luggage and wanted something built for an active lifestyle. She introduced me to a beautiful 100-liter Patagonia rolling duffel with durable wheels, strong zippers, and soft-sided construction that can actually handle real travel. These types of bags come with lifetime guarantees on the wheels and zippers, and now I'm officially saving my pennies to buy one. The store itself was alive and buzzing with families, couples, hunters, skiers and outdoor enthusiasts everywhere. The only section that felt a little thin was the women's golf apparel where most of the XS sizes were gone, while the men's golf section was very well stocked. Parking was plentiful and easy. Scheels isn't just a sporting goods store. It's an experience.

Sporting goods, beef jerky buffet, and dippin dots what more can a boy ask for…read more I never even heard of this place until I saw all the college kids wearing these strange "scheels" tee shirts at the CSU rams football game and thought, I need to check this place out. Colorado gifts, Denver broncos, nuggets, and avalanche collectibles. Hunting, fishing, guns, ammo, knives, barbecue supplies, a sportsman's dream come true. I was blown away by the customer service, kindness, and kindness professionalism of these owner-operators. I just wish it were a little closer to my house.

Didn't have my size in the blue bonnet blue or in the lumber Jack Crack maroon. But hey not their…read morefault. Vans been fuckin up for awhile need to make more of these. Shit. Did buy some Texas rattlesnake approved shades though.

From the owner: Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised…read morecommitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.

I had an exchange and Janice in customer service did everything to make it a positive and easy…read moreexperience. She was friendly and even listened to my sob story for the exchange. I've had good experiences at this particular Kohl's store.

Went in to the store to get an item returned. Went to the customer service desk at the back of the…read morestore. CLOSED. So, you're supposed to go to the front of the store and go to the register. The line at the register was the entire serpentine area and out in the aisle. Only 3 or 4 registers (about half of what is available) were manned, while the line was long. Just not good enough. I left. Won't go back.

I am one of the biggest Nike fans, but I went to this location and was able to walk around, try on…read moreshoes, look at clothes, and even had a woman who worked there walk right by me twice... without even a greeting, or an offer to be helped. This location is not as friendly or as cost effective as the former location (when it was in Loveland). Bummer, I wanted to buy two pairs of nice vapor max shoes they have, but I am not willing to pay for bad service. At least greet? Customer service low on Wednesday, June 30 at 11:15am. This is my third time here, as I loved the other location and staff and hoped to see better now that they're established (and I live very close). I'll drive to Thornton. *I do not like to give bad reviews because I recognize everyone has a bad day, this is my first time ever going into a place that had only one other customer and not being addressed or asked if I needed anything (3 visible employees). Side note, Thornton has a great selection and everyone was nice, make the drive.

Decent selection here for all your Nike needs. Store was on the smaller side than what I expected…read more Prices seemed reasonable and fairly typical. The staff was very friendly and helpful. I just didn't feel like it was a 5 star worthy experience. Just felt like I missed something intangible.

I stopped into Brown's Shoe Fit in Fort Collins and really liked the old-school feel of the store…read more The company goes all the way back to 1911, and that focus on helping people find shoes that actually fit still comes through. They carry great brands like HOKA, Brooks, ECCO, Merrell, Keen, and New Balance, and even though I was just browsing, the selection and relaxed vibe made it a really enjoyable place to stop in.

I had been looking at athletic shoes online and was just on "information overload" as to the…read moredifferent types. Wanting advice, I went into Browns Shoes in Fort Collins and was assisted by Sam. He was exceptionally personable and demonstrated a lot of knowledge about each brand, style and made some recommendations as to what would be best for my feet. It was truly the best experience I've had buying ANYTHING in a very long time. Go see Sam at Browns!

This is your usual Rack, square space, loaded with lots of things for the ladies, but very small…read moreand average selection for the guys. Haven't found anything worth buying here for years unfortunately. My wife usually finds a few things for a good deal, but the inventory was pretty limited this time around. Didn't interact with any employees, as they don't seek you out like a normal Nordstroms . Usually worth a Quick Look when you see one of these around, just no luck this time.

I just wanted to give an excellent review for Brianna. She helped me pick out an outfit for a…read moreChristmas party. She was so helpful and went and got me different sizes. Very personable and so caring. Normally I am overwhelmed shopping at Nordstrom's Rack but she definitely changed my view. She is truly an asset to your Company and I hope you acknowledge her customer service skills. Thank you for your kindness and help Brianna.