Such a small location . I was taken aback a bit. Store was so packed we really couldn't shop or…read morefind what we needed. One person greeted us, but other than that we were on our own. Unfortunately we left empty handed.

They were able to have all of our sizes for a photo shoot. Big group so i was worried. Staff was…read moresweet and patient while we all wanted to try them on.

I placed an online order for 3 pairs of Christmas earrings that were showing in stock and requested…read morepick-up for all 3 items (I needed these for several holiday parties/outfits that evening and this weekend). When I went to pick-up, they only fulfilled 2 pairs of the earrings. I asked why the 3rd pair was missing and the associate working in the pick up area said it's probably out of stock. I told her it was still showing in stock at their store and I was not notified that it was not in stock. I walked over to the Christmas earrings where the other two styles that were included in my pick-up order and there were 5 pairs of the earrings that they excluded. I ended up going to the checkout line and pulled up my app/order and asked the associate if she could release the fulfillment pending order and this should show it was fulfilled within the store/I picked up and charge my credit card that I placed the order or cancel the fulfillment pending and I can pay now. She told me she cannot do either and that they are going to ship the earrings to me. I told her I need them now for parties that is why I chose to pick up in person, She told me I'm going to have to call kohls.com and see if they can cancel the order. I asked her why did they do this when they were in stock on the shelf and imspecificsllynrequested to pick-up and she said well sometimes if they think it's a popular item and there are 1-5 left, they will leave on the shelf for the customers coming in the store, not customers ordering for pick-up ... WTH??? I do not recommend that you ever do a pick-up order at this store as this store as the sales associates are not trained or make any effort to provide assistance or find out the correct answers ... go into the store and find it yourself. I called Kohls.com and they said that they can only cancel orders in less than 10 minutes from when order was placed because AI automatically puts it in fulfillment status and once it's in that status, they cannot do anything and if I want to send back, I will have to pay the ship back cost. So the local Kohls store did not follow the customer order request, they did what they wanted to do and now I have to use my time/gas to go back to the store to return? By the way, it's prime Christmas shopping time and they only had one associate working the register at 5pm ... line was so long and I waited in line over 20 minutes because this issue could not go through the self checkout. I also went to the Sephora area when I was there and asked for assistance with a lip gloss I could not find and the girl acted like I was asking her to do the impossible. She said, if you don't see it we probably don't have it. I asked her if she could check the drawer where the brand/products were displayed and she gave me attitude because I asked her to look. I explained to her that I did not want to have to go to another location if they had it in stock because I have a party to go to soon. She then told me to go up the street to the stand alone Sephora store. I did go to the stand alone Sephora store and was immediately greeted when I walked in the door, asked if they could help and they found exactly what I needed. I told her that Kohl's associate sent me because she did not want to help me and the associate at the Sephora store told me that that is not the first time she's heard this and wonders why the Sephora still exists in Kohls ... my thoughts exactly. It's the lack of training of Kohls associates because the associates at the Sephora store are nice, knowledgeable and helpful.

I received the best customer service from Nahariah!!!! She went above and beyond her normal…read moreresponsibilities as well as being very friendly!!! She represents your store very well. I will definitely shop here again for Christmas this year. I really enjoyed our shopping trip.

Selection great! Inventory is pitiful…read more Someone please teach the guy working on 2-11-2025 how to chew gum with his mouth closed- disgusting.

The shoes have been moved around so I didn't quite know where to go to look for things. Nothing…read morereally of interest. Even the mark downs were not a great deal.

On our little shopping trip Coach was our last stop & to our surprise they were closing shortly…read moreafter we entered yet we weren't rushed! My husband was in need for some all white sneakers & when I say he is picky I mean it, so being that he loves Coach shoes we had to see if they had what he was looking for! The salesgirl was very pleasant & so helpful even though they were closing shortly after we arrived, my husband decided on two styles to try on. Thankfully the style that he preferred was the shoe that had his size & as he likes to say... it was meant to be, therefore must be bought!! Well my husband was leaving with a pair of shoes, therefore I had to find something for myself... sorry girls, now I was really thinking what did I want? I wasn't interested in a purse so I went for a wrap, I love wraps...I have to own a variety of wraps! I chose a wool/silk blend wrap, brown with the signature that they're known for! The wrap is a nice light weight with a nice sheen to it where you can see the signature in the fabric... love it! For coming into this store 30 minutes before closing we still received great service, thankfully because that can definitely make or break a sale! Then the next day I was completely blown away because I opened up my email & found that one of the Coach store associates, Ciselly wrote me to thank me for our visit to their store! I've never received such an email ever from Coach & I used to shop @ the main Coach @ The Falls in Miami not the outlet! To me that speaks volumes on this particular store as a whole & how we were treated from the moment we entered until we checked out, then to get an email from Ciselly.... this location will definitely see us again!!

You can find good deals here and they are always having different promotions. Staff is always…read morehelpful and the store is organized.

I purchased a shirt on December 10 and took it back on February 3 to exchange for a different size…read moreand to purchase more shirts. They refuse to let me exchange the shirt for a different size. Just sent me away. I had a shirt I purchased from Tommy John across the hallway on December 10 that I needed to return and they gave me a complete refund, no questions asked and they didn't care what day I bought it. Company policy definitely does not put the customer first. I will not be shopping at the Scottsdale store or any other Untuckit store for that matter.

Hats off to Sydney and her awesome customer service! I was online checking local inventory and she…read morehelped me over chat to determine that no store near me had what I was looking for (out of stock). However, her store in Scottsdale had what I was looking for, and she quickly and efficiently facilitated an online order for me and personally walked it thru to get it shipped and to me right on time. Kudos to her - what a great reflection on the UNTUCKit brand!

This store was busy today! Even with several customers in the change room and on the floor, a gal…read morenamed Jen provided outstanding service. Not only she bring me different sizes and various colors of items to my dressing room but she did it with professionalism and kindness! She was so sweet! Thank you Jen for making it a very enjoyable shopping experience this afternoon!

Long time online shopper and never go into the store, but after receiving a robe as a Christmas…read moregift that wasn't quite my style I went into exchange it for other stuff that was more me. Ashley was extremely accommodating, and has a very helpful bright sun shiny attitude. A great addition to the Chandler Mall VS team!

Cole was great & helped me out a ton!…read more I walked in without a plan. Cole helped me walk out with a plan indeed. Highly recommend Cole. However, one co-worker of Cole's, I caught a vibe, no customer should see or hear. Someone with colored hair was telling him off on a size, when she had not a clue what was going on. Cole was so professional, courteous, & driven. Wish some others in that same building were the same. The manager lady was also great & helpful.

"I'm smart! Not like everybody says... not dumb... I'm smart and I want respect!" ~Fredo Corleone…read more When I balk because my $250 suit on the floor becomes $350 at the register because of alterations and you tell me: "It's because this is a new suit - there won't be a charge when you bring it back for alterations" it makes me think you think I'm dumb. Rather than the salesperson double talk try this instead: "We charge to alter the suit when you buy it but any future alterations are free." I went to the one on Indian Bend instead where Gabi sold me a suit that was twice as expensive but I left HAPPY because she was forthright. Caveat: Me my hearing is really bad so it's possible I misunderstood the first clerk who actually was very friendly and helpful - I just felt like I was getting "sold" on the alterations which clearly rubbed me the wrong way.

The staff are always so nice and the selection of items is always on point! I like how easy it is…read moreto do exchanges and returns. I always seem to find something in here when I am doing a return! They have an amazing selection of discount and full price items and their rewards program is worth signing up for due to all their perks! Again the staff are always so kind and understanding! This is my go to spot for shoes!!

DSW is located in the Tempe Marketplace. This is the place for men's, women's and kid's shoes…read more Don't forget they carry socks, purses and flip flops. Bright and cherry inside. Staff are very helpful. Shared parking lot and WiFi in the store.