Absolutely the best nail experience!!! So clean, so kind and so so so good! I've had my nails and feet done here! It is truly life changing!!! I LOVE Level Up!!! Austin has become a highlight to my nail experience. He is caring and so very kind. All the nail techs are fantastic! I highly recommend Level Up! This is the experience you dream of! I look forward to my appointments! Can't wait until the next one! I would give them way more than 5 stars! read more

I've been getting my nails done here for a year and a half. I initially had a structure mani and pedi done at Walnut Creek and had a terrible experience, but I decided to give this location a chance and the experience was much better, initially. I've been every month for over a year and the first few appointments were great and I loved my nails. Over time I liked them less, but I didn't want to put in the effort to find a new salon just yet. But over time I noticed the tech I would always book with seemed inconvenienced to do my nails. I do understand they work hard which is why I tipped 20% everytime, even if I didn't love them, and I was polite and appreciative. Secondly my nails kept breaking super low, even though the gel is supposed to make them sturdier. Now after going to a new salon, I realize it's because she was making them too thick which was causing stress to the nails. Also, they've pushed my appointment back 3 times, and once even moved me to Walnut Creek. And while they called to ask, there was never a courtesy discount or credit offered even though they were inconveniencing me. Yet when I asked to change my color the last time I was there, they didn't have time for that, and they hadn't even applied the color yet. Also, they advertise "flawless nails" yet the times I've asked if something could be fixed they get irritated and gaslight you. I had chrome and I discovered bubbles which I called and asked to be fixed, especially because it's an upcharge. When I got there, they acted like they couldn't see the bubbles. Another time I got a red and the polish came off the tips in about 4 days. When I went back the receptionist had the same color and showed me hers were chipping too and blamed it on the polish. I asked her how long she had it and she said 3 weeks and laughed, so how is that the same as 4 days?? And if the polish is poor quality why have it as an option. When the tech touched up my nails she was clearly pissed and rough with my nails. I think the final straw was them telling me I would need to pay $40 more for single color because my nails are considered long and take more time. While I do understand that, designs are 120/125 and are allocated 2 hours, yet I'd have to pay $140 for single color? Yeah, no thanks. I regret being too lazy to find a new salon sooner. read more

I would give this place 3.5 stars. I got my manicure here before I went on a trip. I loved the color of my nails and they looked great after I got them done but unfortunately my pinky nail started lifting the next day and at the price point of $90 for a manicure, it was disappointing. The nail tech was really nice, took her time and overall a good experience getting a dry manicure. read more

Level Up - Love this color - Nail Technicians Near Me - Lafayette, California

I've been a fan of Russian nail care. I feel so fortunate to have come to Level Up and Feruza, my nail technician! Never have I experienced such careful attention to detail as with Feruza. She took her time trimming my cuticles back and applying the base, gel polish, and top coat. A full hour of Feruza's work resulted in my best manicure ever! I'm back in five weeks and including a pedicure too! Thank you, Ferzua. read more

Level Up - Gel just feels better! Mani by Feruza. - Nail Technicians Near Me - Lafayette, California

Since I started getting Russian manicures, I've never looked back. It's a dry manicure and they really clean up your cuticles. I do hard gel and they last 5-6weeks. No breakage and no peeling. They are always 10/10! read more

Level Up - If your nails don't look like THIS after your appointment... you're going to the wrong place - Nail Technicians Near Me - Lafayette, California

Wonderful manicure The technician Mary did a great job helping me with the color selection and shape. I'm very happy read more

Level Up - Neutral natural look - Nail Technicians Near Me - Lafayette, California

Had to update with a pic of my Christmas manicure, and a couple other examples! Been coming here loyally for a while now and the quality is consistently awesome. Book in advance! read more

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I was told I'm not allowed to return because I have "high expectations." I returned to have a chipped nail fixed by a different technician than the one who performed the original service. The technician who did the repair was (Evalina). I raised a concern about that specific appointment only and did not bring up other staff in my complaint. During the repair, the original work was significantly altered and did not look the same as before the fix. After speaking with management (Valeria), I was told that comments had been made by other technicians (Shema and Dorina) saying I have "high expectations," even though they were not involved in my complaint or the service that day. Instead of addressing the issue from the appointment, the decision was made to end future service entirely based on internal comments that were not part of my complaint. When I asked to speak with the owner, I was told the owner was aware of the situation and did not want to speak with me. A business that responds to customer concerns by refusing service rather than addressing them is not one I would recommend. read more

Level Up nails is fairly new to Walnut Creek. They opened their Lafayette location in 2023 & this location in fall of 2024. Their manicures are dry, no pre soaking or scrub. They do Russian manicures here, I always preface with: "please don't go too deep with my cuticles". I do not like pushing my cuticles too far back and over trimming them but I do like how they shape my nails here. So I continue to return. Unfortunately, my right thumb is pinkish and throbbing/stinging after today's visit. Looks traumatized despite my requests, so do keep that in mind when booking. You can also google European/Russian manicures to get an idea, in case it's your first. There are also a ton of dust particles flying around when you're in there (this is from other nail techs drilling/filling other clients nails). Be sure to wrap your freshly washed hair up, anticipate your bag being covered with dust, and do not take uncovered beverages in here. They're kinda pricey. I've had 2 manicures since they've opened, today was my 3rd. I chose no polish for my first 2 services and I tried their hard gel today. My mani with no polish was $60 (without tip). Today's nails included gel and designs - my total was like $115, $132.25 with tip!!! Safe to say, I will stick to mani with no polish. Overall, I think it's a good salon choice if you're in the area looking to get your nails done. The staff is nice, making an appointment is pretty easy. There's street and garage parking. Try them out and see if they'd be a good fit for you. read more

Level Up - Stinging/throbbing cuticle. Burns when I wash my hands and is tender - Nail Technicians Near Me - Lafayette, California

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Was my first time in the salon and even doing a Russian manicure. Was very nervous but overall happy with the results. The staff were kind and the nail technician was very friendly. Would definitely recommend this salon. Ask for Feruza. And for sure coming back! read more

I got a Russian gel manicure with Dorka. She did a beautiful job. I loved the attention to detail and especially the cuticle work. I love my nails! read more

Level Up - Russian manicure - Nail Technicians Near Me - Lafayette, California

Nail review First off, I have been wanting to book an appointment here for a while and it seemed so far from me. I had read better reviews for the Lafayette location; so I finally took the 30 min drive out to the Lafayette location for my birthday nails. I made an appointment with one girl and then last minute they gave me someone else. Her name was Mary and she didn't even smile or greet me when I sat in her chair. The ambience in the room is quite odd because it's so quiet and no one smiles or anything except when you come in ..the lady that checks you was really nice. I wasn't super impressed with the shop, it looks like your average nail shop .. but for Lafayette I expected more. As soon as I walked in and they sat me down....GIRLLL I noticed the SUNUV nail lamp. I was super crushed because those give me an allergic reaction on the cuticle area. These are cheap Amazon led nail lamps truly disappointing. For $100 a manicure I definitely expected something high quality. I've been doing my own nails with a luminary brand polish and lamp. It's not super pricey where a shop can't afford them. With that being said the girl cleaned up my nails real good! They really did look amazing, BUT the next day I got the allergic reaction and my cuticles are now red and itchy. This was truly Disappointing. Not sure if I'll be back.. I decided on 2 stars because of the cheap lamp. This is important for me. If the prices are that high for a structured gel manicure then I expect for their products to be high quality as well. Truly disappointing. This is the before and after picture. The 1st picture shows the inflammation on the cuticles. The 2nd picture is 2 weeks after the manicure and there is Some lifting already on the edges. read more

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I got a Russian gel manicure with Dorka and she's amazing! It was my first time here and I would definitely go back and book with her. The attention to detail, friendliness, and cleanliness was top tier. read more

Level Up - Natural Light - Nail Technicians Near Me - Lafayette, California

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I've been a loyal customer at Level Up since March 2024, and I couldn't be happier with their service. I've never been committed to any nail salon before because I was always left disappointed--until now. As an avid nail biter, I was convinced by other salons that I couldn't grow my own nails. But under Level Up's expert care, my natural nails have flourished beyond anything I imagined! This isn't your average nail salon. If you're looking for a quick gel manicure with a massage and paraffin treatment, this isn't the place. Level Up is truly a specialty shop that focuses on the health and care of your cuticles and nails, and their results speak for themselves. I can't say enough good things about Zhibek and her amazing team. They just get it! I'll let my pictures do the rest of the talking, but trust me--this is the place to go if you're serious about nail care. Highly recommend! read more

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Best nail salon! The staff is super nice and professional. My nails last over 3 weeks, no chipping, no gel lifting. Love the Russian mani read more

Level Up - Russian manicure/ milk+chrome - Nail Technicians Near Me - Lafayette, California

I was in the hunt for a Russian manicure after seeing so many people rave about it. I decided to try this place. I went to the Lafayette location. While parking can be tough at times, I love that this place is free from the crazy you find at most other salons. Though there are tons of stations, only 4-5 techs work at any given time plus the receptionist. The place is CLEAN--no nail dust or weird chemical smell. Stations in use are spread out and wiped down with disinfectant before and after client appointments. The staff is friendly and offers water or coffee as well as advice on shape or color as needed. Note...this type of manicure does take up to 2 hours but after going for 3 months, I can firmly say the manicures last a minimum of 4 weeks and never look dull. I really like the staff and enjoy coming here. If you're looking to invest in a different type of nail salon, definitely give this place a try. read more

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When I lived in Belarus, I had the best manicures that would last for almost a month. My nails were so healthy and beautiful... and then after moving to America, my nails took a nosedive into becoming so thin and brittle. I spent years not getting manicures as gel polish wouldn't even stay on my nail without chipping within a few days. I was so excited to see a Russian nail salon open in the area. For the first time in years, my nails are long again and I'm able to have a beautiful manicure. The environment is very cozy and positive, and the salon is very clean. From my visits, I have never seen any guest wait for their appointment, and I have noticed that the employees work together seamlessly as a team in a way that benefits the client (for example, when I asked for a French manicure, my manicurist asked for the help from a coworker who paints the best French tip lines). If you have never had a Russian manicure before, it takes a total of about two hours. Yes, a bit longer (and why a bit more expensive), but it will last you about four weeks and it is a nail and money saver in the long run... and personally, I enjoy getting to have two hours to myself in peace and quiet every once in a while! The hard gel allows me to have strong and long nails, without the damage and negative effects from something like acrylic. There is a great focus on your cuticles, which keeps your nail beds healthy and clean. If you are looking for an authentic Russian manicure, or if you struggle with thin nails or polish sticking to your nails, this is your spot!! read more

Level Up - Nail Technicians Near Me - Lafayette, California

Before arriving, my nails were weak, brittle, soft. I had a lot of dry skin and cuticle. No matter how much cuticle oil I use throughout the day, water I drink, and vitamins I take my nails just seems to never improve or grow. I was so embarassed of my nails and anxiously anticipating the nail expert to judge my hands and tell me I have dry skin and a lot of cuticle. (Which I get told almost every time I've gone to any salon.) For my appointment, I was promptly seated. Karina was nice and offered me water. Karina was so detailed and meticulous. She really took her time to fix up my nails and even more time improving my skin around my nails. Honestly, I'm so excited to continue to come here and not concerned about the price. I know I am getting excellent service and they give each client the focus and patience needed, as if, you are their only client of the day or I imagine the kind of attention of what even a celebrity might get! Finally, I personally like to zone out and/or listen to a podcast while my nails are getting done. Karina allowed me to relax and didn't ask me many questions besides the essential questions for the service. Not everyone likes this, but I only note this for ladies like me who use this time to decompress and relax. read more

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Hands down THE BEST manicure I've had in my entire existence. This was night and day compared to the typical nail salon experience. I had hard gel done while in Asia and loved it. Sadly, it was difficult finding a salon back home that was knowledgeable with hard gel until I stumbled upon Level Up. I forgot the name of the nail tech who worked on my nails but she was sooo meticulous and thorough. She worked a miracle on my cuticles! She apologized during the start of the service because she spoke very minimal english so throughout the manicure it was pretty silent which I do not mind at all. I was also too busy watching intently because I was so fascinated by her work. They have a wide range of polish to choose from and the salon itself was super clean and relaxing. Definitely making this my go to salon! read more

Level Up - Nail Technicians Near Me - Lafayette, California

Level Up is fantastic! It's been a while since I've gotten a manicure and pedicure - wanted to try something different! I had done a bit of research and I was intrigued by the idea of a European/Russian manicure! So glad I decided to try something new! Shoema was my nail tech and she was absolutely wonderful! She was very kind, professional, and meticulous! Her attention to detail was en pointe. I showed her a picture of a design that I was hoping to get and, together, we picked out the appropriate colors. And, when she wasn't satisfied with the design she painted on one of my nails, she started over! Will be back again - already scheduled my next appointment! read more

Level Up - Nail Technicians Near Me - Lafayette, California

Second time at Level Up, and the prep and hard gel is definitely top quality. I got chrome and I like the overall look, but it's not for you if you have ocd. I noticed the chrome is a bit choppy/got smudged. This bothers me a bit as it's not even and I can see it up close, but only noticed it after I left and not able to go back. Just a heads up for anyone thinking about getting chrome! read more

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One thing I love to do is treat my wife because she's a beautiful superhero to others, and I want to treat her as such. With so many options out there, she chose Level Up, and her experience was nothing short of amazing! The atmosphere was clean, welcoming, and relaxing. From the moment she walked in, she was greeted with a warm and friendly smile, setting the tone for the experience. The quality of her manicure was top-notch. The attention to detail and the care they took with her nails truly stood out. It was clear they value precision and making their clients feel special. The service was excellent from start to finish, and we couldn't be happier. Would we recommend Level Up? Absolutely, without hesitation! A well-deserved 5 stars! read more

Today was my first time at Level Up and I was not disappointed. I saw Olga and she was phenomenal. She is a perfectionist, very detail-oriented, and did an incredible job on my nails. I will definitely being going back. Taryn read more

The quality is superb! The nail techs are true artistic professionals! The salon is very clean and welcoming. Julia is my nail technician. The attention to detail, the perfectionist attitude towards the nails - everything from cuticle, to gel application, to finishing with color. Unintentionally, I went 5 weeks in between appointments and besides the nail growth(bottom of the nail bed), the manicure lasted exactly as it was when I left the salon 5 weeks prior. I've been getting my nails done regularly for decades. I can say, without shadow of a doubt, that the quality of work is nothing like I've had before. read more

Best russian nails ever! My new favorite salon. Everything was perfect. I highly recommend read more

Level Up - Nail Technicians Near Me - Lafayette, California

Best manicure I've ever had! The nail tech who took care of me was named Darya & her attention to detail is incredible! I love that they use the e-file to perfectly shape the nails & clean up the cuticles. She helped me figure out what shape looks best for my petite hands and found just the cutest natural pink color that was exactly what I was looking for! I think I may have finally found my go to nail spot! It has a great and easy lot for parking too, and many shops & food places around after to browse. I already made my next appointment in about a month! Woohoo!! read more

Level Up - So fresh & so clean! - Nail Technicians Near Me - Lafayette, California

I made my way to Lafayette for the first time ever to follow the wonderful nail tech who's given me camera-ready nails since I first met her in May. This is a new salon, but none of the professionals are new at their craft. I typically get builder gel but opted for hard gel last time and these manicures last FOUR WEEKS. Three if I do something dumb. I'm a mom. I wash a lot of dishes, do a lot of laundry, and bathe my little kid every day. These nails are STURDY and beautiful. This is a really thoughtfully designed salon so when you're curing your nails, it goes underneath the desktop in a convenient spot below so your shoulders can relax. If you've never had a Russian manicure, you're missing out. No soaking, no acetone, no mess. It takes longer than your typical mani but that's because of the precision you get. I cannot recommend them enough! read more

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I still can't stop raving about my nails. I love how perfect they always look. The atmosphere is always super warm and welcoming. They also have tons of color choices with a variety of neutral shades as well. read more

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The quality and attention to detail here is unmatched! My manicure cost more than what I normally pay but it is also my favorite manicure I've ever had so, u get what u pay for. I absolutely love it. The place is nice and clean too and the technicians are very sweet and welcoming. read more

Level Up - Nail Technicians Near Me - Lafayette, California

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Nomi was amazing, she took her time and did an excellent job. I will definitely be coming back.

I want to warn anyone especially people of color before spending your money at this salon. I've gone here multiple times trying to give them the benefit of the doubt, but each visit got worse. As a Black woman, I felt completely disrespected and uncomfortable the entire time. The stares, the energy, and the way they acted toward me were very different from how they treated other clients. The owner was rude, dishonest about prices, and brushed me off when I asked questions. My pedicure was a nightmare the nail tech, Iryna was extremely rough and careless, and it ended up taking three people just to finish painting my toes. Instead of apologizing, the owner and Zarina acted annoyed, like I was the problem. This is by far one of the most unprofessional and uncomfortable salon experiences I've ever had. The way they treat customers particularly people of color is unacceptable. Please take your business somewhere that values you, respects you, and knows what customer service actually means. read more

Been following this salon since they first opened but never had an opportunity to check it out till now. Made an online reservation a week before my appointment for a Wednesday at 10:40am and had no issue. The day of my appointment, about 45 mins before my appointment they called asking if they can push my appointment by 20 mins and to come in at 11am. I had no issue with that as I had the day off. I drove to Lafayette from Oakland so I do appreciate they letting me know before hand before I drove out. Even if I was already in the area, there are a bunch of cute shops and restaurants to help pass the time. There is ample parking in the back so didn't have any issue with that. Upon entering the salon, it was packed and busy. I was checked in and sat down and waited for less than 10 mins for my nail tech specialist, as she was finishing up with another client. My nail tech was Stephanie who did my French tip gel pedicure. She was gentle and very efficient and was focused. The chair was very comfy which was a plus. I LOVE the way my pedicure came out! My feet have never felt so soft either. It is so worth the cost and hype. Definitely will be back to get more pedicures and manicures as well. read more

I'll never go back to a regular nail salon again. If you're hesitant about switching to Russian manicures, don't hesitate anymore. Level Up is amazing at what they do. I love how they have changed my nails forever. They are now strong and growing the best they have in my life. The service is incredible, and everyone is professional, nice, and prompt. You do need to schedule about a week in advance, but it's 100% worth it. Pedicures will have your toes looking great for more than a month. Highly recommend! read more

Called this morning and got in for an appointment within the hour. My nail tech was so attentive and made sure that my nails were even and looked great! I am hoping that this beautiful manicure lasts for many weeks as others who have been coming here say. Before leaving I made sure to book another appointment read more

Have been going to Level Up since they've opened. Everyone is welcoming and accommodating. Nail technicians will always do their best. They all are professionals and work clean and fast, it takes a little bit over 1 hour to get my nails done. My nails look neat and beautiful and last 4 weeks without being chipped!! I appreciate that their schedule is wide open and there's no need to make an appointment months in advance. There's plenty of parking and i never had any issues finding a spot. Definitely recommend it to everyone who values time and quality. read more

I've been getting manicures here for a while now and have always had a great experience. Today I tried Dorka for the first time and she was incredible!! Love how she listened to exactly what I wanted and her attention to detail! Highly recommend! read more

I love Level Up! Quality and service are top notch. I've been coming for a while and I've had such a great experience each time. There are always busy and hard at work. I appreciate the set up they have for customers including phone stands to watch shows, videos, etc to pass the time. I enjoy being able to relax and catch up on my shows while getting ready pampered! Iryna does an amazing job and is so efficient especially with pedicures that last a long time. I appreciate how long they last because sometimes life just happens and you can't go in as often as you'd like. Would recommend 10/10! read more

Level Up - Iryna's art! - Nail Technicians Near Me - Lafayette, California

High quality salon, got my nails done in an hour and a half , very good communication and atmosphere . Thank you Karina and Zhibek for your wonderful service ! read more

Level Up - My manicure today - Nail Technicians Near Me - Lafayette, California

This place is awesome! A+ work. My nails never looked so good! It's a different experience than your regular nail salon. They do dry nail care, no water involved. Results are fantastic! Give it a try! read more

You guys NEED to come here and get yourself a Russian manicure! By far the best experience I've ever had and I've had many Russian manis done. Owner is so sweet! My nail tech Karina was also the sweetest and so helpful! I got the exact set I was looking for! Highly recommend! read more

Level Up - Nail Technicians Near Me - Lafayette, California