Nate was knowledgable and totally candid about a wasp issue we have. What I also appreciated was…read morehis statement about giving every recommendation as if he were treating his own home. What a refreshing and impressive customer service experience. Thanks, Russ and Yvonne Kyler

We moved into our home near Lake Travis on April 1 and signed up with Justice Pest for all the…read morebells and whistles -- including their extra mosquito service -- expecting reliable protection and peace of mind. What we got instead was a complete nightmare. From the first visit, things felt off. The technician was in and out in record time. When I asked about the mosquito treatment, he literally said, "I'm not sure it's worth it to treat for mosquitos because of your property and the trees, but if you want..." Uh, yes -- the trees and the setting are exactly why we need it! That should have been the first red flag. After the initial treatment, our yard was still covered in spider webs -- all over the door frames -- and I found an expired wasp nest under a light fixture. Gross, but I figured maybe that's just Austin. (Spoiler: it's not.) To make things even more confusing, they told me the previous homeowners had also used them for treatment. How!? If that's true, why are there webs and nests everywhere? Why does it look like the place has been ignored for months? That comment alone made me seriously question what they actually do during visits. Three weeks in, I lifted a tennis racket in the garage and a huge cockroach fell out. That was it. I called, and they sent the same tech back. When I told him what happened, he looked me in the eye and said: "You live in Texas now. This is normal. You'll see them, even inside your house. If you keep calling me, I'll put you on a blacklist." Excuse me? That's your professional response? He sprayed again -- quickly and half-heartedly -- and left. I hoped it was resolved. Nope. When we moved here from LA, we both got brand-new cars -- year 2025, never owned -- parked in our garage. Soon after, I noticed spider webs inside my SUV. Took it to get professionally detailed. The webs came back. Looked closer at the garage door inside -- egg sacs and webs everywhere. I was still paying $89 a month for this "service." And then the final straw: driving this morning, three spiders came down from the ceiling of my car while I was behind the wheel. I nearly swerved off the road and went into a full-blown allergy attack. I cancelled Justice Pest the moment I got home. Pure laziness. No follow-through. Zero accountability. If you live in the Lakeway area -- save yourself the stress and do NOT use them. I've switched to Austin Pest and finally feel like someone is taking the job seriously.

Exceptional service!!! Jake is stellar. He is super-knowledgeable about pest control. He is…read morefriendly and professional. I called asking for an additional treatment since I have construction behind my home and he came out right away. I've owned homes for over 30 years in Texas. This is by FAR the best pest control service I have ever had. Bonus: I love supporting veteran owned businesses

We have been working with Jake and Trevor for years at this point! They are both the most…read moreincredible people to work with and really know their stuff when it comes to pest control. Whenever I have a concern, they are prompt to respond and help! Everyone in my family works with DFM and is so grateful to have them. I would recommend them to anyone!! The pricing is more than fair and the service is extraordinary.

Absolutely the best! I had wasps the other day right by back door Gone!!! And today those thirsty…read moreants RIP! thank you Triple L!

Follow up. Our problem is significantly improved, but we are still going to work to annihilate all…read moreof them. I called Les and requested another treatment which he promptly arranged. Dave, our routine exterminator was out ill so we had a different gentleman who was just as nice and professional and he checked with me before spraying and also before placing the different types of traps he brought. We are so looking forward to being pest free! We've lived in our home since 1995 and this past year has been the only time we've ever had issues with bugs. I am so glad I contacted Triple L . They make short work of all kinds of pests, large and small.! Les, thank you for your prompt attention, and for helping us get control of our home back !!!

Zach was outstanding from start to finish. He showed up right on time, walked the property with me,…read moreand clearly explained what he was seeing and why it mattered. Instead of just spraying and leaving, he identified the source of the issue, outlined a treatment plan, and set realistic expectations. What really stood out was his professionalism and attention to detail. He treated the interior and exterior thoroughly​ and ​g​ives practical prevention tips that actually made sense. You can tell he takes pride in his work and cares about doing the job right the first time. If you want a pest control technician who is knowledgeable, responsive, and genuinely committed to solving the proble​m not just checking a box​, Zach is the guy!. Highly recommend.

Thank you again Zack. So glad we spoke and you were able to treat for the fire ants as well. After…read morethe rain they all popped up their heads and got me so now you got them. . Great that you were able to do them as well as my normal service. That was super...... Thanks again. Stay cool.

Ronald did an excellent job! Friendly and professional!…read more Been using Bulwark for a while now. Love that they will come back for free between service dates!

Maurice, who took my call was amazing to the service rep he sent out to me, Jordan, was…read morefantastic... friendly, professional, thorough. Great service!

My husband and I had a great experience with Dillon Pest Control! From the first call to the…read moreservice visit, Dillon and his wife Christi were professional, friendly, and extremely knowledgeable. They took the time to explain the treatment process and answered all of our questions, which made us feel confident we were in good hands. The technician/owner Dillon arrived on time and was very respectful of our home. Their customer service and attention to detail really stands out compared to other pest control companies we've used in the past where the chemicals would burn my eyes but the chemicals Dillon Pest Control uses has a very pleasant smell. If you're looking for reliable and effective pest control, and in the Austin, TX area I highly recommend Dillon Pest Control!

Booking was quick and easy, and their team was very responsive throughout the process. Dillon was…read morefriendly and professional. The whole experience smooth and stress-free. I am definitely going use him again and highly recommend their services!

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

Very friendly and fast service answered all the questions I had and assured me the problem would be…read moresolved!