As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Bad service and Good service. Helped me with a Dent. Took for ever to get to my car to get a dent…read moreout of my fender. But very good service. My car look brand new. Also a very good Value.

I contacted Lufix via Yelp, and then brought my vehicle into the shop for inspection. It's an older…read moreRAV4 that had a rotted out exhaust pipe going into the muffler. They welded up a new section of pipe with the flange to attach to the muffler, same day, and only charged me $150. Also told me if I had any problems within a month or two, just bring it back and they'd warranty their work. Can't beat that. I'd definitely come back here, thanks!

great quality of work the people there are very friendly and knowledgeable have no issues with…read moretheir work changed out a filter and fluid for transmission will get more work done with them in the future

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Found Toyo Techs before purchasing an 03 Land Cruiser, brought it in multiple times to make typical…read morerepairs for an almost 25 year old vehicle with over 200k. They have always done great work at good prices. Super honest with what needed to be done. Some of the service I have had done, CV Boot replaced, valve covers done, trans and brake fluids flushed and replaced, among other things. Would not take my Toyota anywhere else!

These people are amazing! Super honest and fair. I can not recommend them enough! If you have a…read moreToyota or Lexus, this is the spot!

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Great guy! Super nice and everything went pretty quick. Very affordable and didn't try to upsell or…read moreanything!

Dropped off car for heater repair, Tom called to say amount for repair and I approved. No mention…read morethis amount would not fix the problem. Upon pick-up was told not fixed and another part was needed and would be another $1000 plus. Not happy, but made appointment to drop off car for Monday repair. Dropped of Sunday, called Monday morning and was told they decided they did not want to do the repair. This shop failed to communicate and chose not to keep their word. Tom

I stopped in to get directions to a different repair shop. My trunk wouldn't close and I was giving…read moredirections but also the wonderful gentleman came out and fixed my car at no charge. You will have my business from now on.

I've gone twice and had good experiences both times. Tom did my repairs within a day the first time…read moreand two days the second time. The second time took longer because it was difficult to diagnose the issue. They're upfront about their prices and the actual cost aligns with their estimate. The prices are also incredibly reasonable. It's rare to find honest people in any industry but it seems to be more prevalent in the auto industry. Tom and his wife seem to be business owners who genuinely want to do an honest days work for a fair price. This is the only place I will take my vehicle.

Great family owed shop and no gimmick or high prices for repairs and they reason with you on the…read moretime and the price range. Very trustworthy business and saved me few times in the past with my old lemon car before I got rid of it.

Always great, trustworthy and expedient. Great partner to have in auto maintenance. Would highly…read morerecommend Randy and his team to anyone.

I had a new brake line put in my pu truck, a new rotor, and some minor stuff. They had my truck…read morefor 3 and a half days. Charged me 25 hundred. Of that 25 hundred, they charged me $1900 for labor. Highway robbery! I wouldn't recommend anyone to take their vehicle here!

I can't recommend this place enough. Mike, Tom, and Warren…read moreare very knowledgeable in all areas when it come to your vehicle. I have many experiences here where they have exceeded my expectations every time

they don't fix anything you need repaired and will give you your car back worse then what was when…read moreyou bring it in to them. Horrible place to get things fixed on your car

Brandon was very kind and informative throughout this whole process. On May 11th 2026 I brought my…read more2009 Jeep Patriot in because I had a check engine light for the o2 sensor and it was having issues starting. They offered a Lyft ride home free of charge. Diagnostic fee was 200 something dollars. Got called saying my fuel pump was bad and it would be running me 1200 ish with the diagnostic fee included. I bit the bullet and agreed to have it fixed. Didnt feel like I had any options. I was told this would be a start to solving problems but not a definite. (Pretty expensive start, why not start out with the smaller issues?) Then I was told the cam shaft position sensor would need changed. Okay. Another 100 ish dollars. I got another call on May 12th 2026 stating the jeep is starting right up. Awesome. I pick it up, get home a couple blocks away and it stalled on me and had a hard time starting (original issue). I called the shop back and they said I could come back and theyd look at it free of charge but now im just frustrated because I spent 1,388 dollars to have the same issues. O2 sensor didnt get fixed even though the check engine light is on for that. Curious as to why they didnt start out with the sensors, why did they jump straight to fuel pump causing the problem? Im not sure. Excellent customer service in the front desk area but they got all I had in my savings as a working single mother. Ill be taking business elsewhere and get some different eyes on it.

I felt the need to update on the pricing. They used to charge $200 for diagnosing a check engine…read morelight. That is just to figure out what is wrong and not part of what the repair will cost you. Now, I understand that they can't just waste their time chasing codes for free, but yes that was a little steep. I paid it because I needed my car repaired, and I really do like them. That being said, they now charge $253 to diagnose a check engine light. I just cannot afford to pay $250 simply to walk in the door before the repair pricing even begins, so I have had no choice but to take my car repair business elsewhere. They do a fantastic job, the techs are wonderful, the repairs have been good, but they have priced me out of being able to take my car to them. I do recommend them if you can afford them because they do good work. Just be prepared for the price.