Concept is cool and they have a lot of options on their menu. Didn't get a picture but they also do ice cream stuffed donuts! My son had it and loved it. Owners are very nice and service is great! I've cream was delicious but I wish they had size options. It's a lot of ice cream they give you! read more

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has a blinking boba tea sign on the outside of the building and has a full boba menu but does not have any boba tea available for purchase. how frustrating. read more

Only had one person working / making ice cream... felt bad for her because there were several customers and I'm guessing the owner just stood there and watched her work... and didn't really help her at all! The poor girl was making all the orders herself! The wait for the ice cream to be made was OVER 30 minutes.... I paid and got a text at 9:17pm that my order would be ready in 5 minutes and it's almost 9:50pm and I still haven't received my ice cream and there is a line inside so it was really frustrating to wait and watch. The ice cream is OKAY definitely not worth a 30 minute wait - THATS for sure. read more

The second you walk in, the place reeks like a rest stop toilet. It was very off putting. We were ignored and waited for quite a while. Looking around, it was evident than hygiene was not even an afterthought. Needless to say, after the wait, we decided to leave. Doubtful they would have served anything that made enduring that stench worthwhile. read more

Delicious ice cream, love their new weekend hours, and great customer service!!! There were several people before us, but the ice cream was made quickly and we got to watch! read more

Let's Roll Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

They gave us one and a half roll short on our strawberry shawty ice cream roll. When confronted, the owner said that it was because the one roll "fell" and they couldn't serve it to us. Later we found that they served it to three young women after us who were asking to have a sample of their product. 1-- they could have told us why we got only four rolls instead of five when we clearly saw that they left a roll in the cold slab. We would have appreciated if we were asked how we wanted to proceed either by making a new roll or by refund. We were not given any options. The lady who was making the rolled cream was confronted by my father after they gave the cup to us and said that she couldn't understand him. Later my pops explained when we sat at our table that the one roll left was split and given to the customers after us as a sample for them to try. 2-- they should NOT have served it to the three young ladies after us if truly it "fell" out of the work station. That's just unsanitary. The cashier offered to make another roll after the fact, which we had decline; so he proceeded to offering us a refund of $2. We had to also decline. All in all, flavors were ok, but cost is pricey for a single cup. Customers pay $5.99 + tax for a cup of mediocre flavors and the novelty of having rolled-up flavored cream. read more

I like this place because it is near our college campus and cheaper than creamistry. Also the only rolled icecream in the area, and also like the only icecream place that stays open past 8pm--late night treat after studying . The icecream is really creamy but not disgustingly sweet. I like to create my own as well. We actually have been coming here once or twice a week and we've been recommending this place to all of our friends on campus it's that good and convenient. read more

Delicious! So fresh and creamy and very friendly service - definitely coming back again soon! read more

Let's Roll Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Cute ice cream shop that has a good variety of toppings. You can be creative to your hearts content. This was my first time trying rolled ice cream and I really enjoyed it. Not too many places to sit inside as this is a small shop. read more

We were very excited to come here but were quickly disappointed. The wait was almost 30 minutes after we ordered. The chocolate milkshake we ordered was peanut butter. The tables smelled of dirty dishrags. Just an all around disappointing experience. We would have rather gone to DQ. read more

I've seen some bad reviews for this place but decided to give them the benefit of the doubt and try it out anyway... when we first walked in no one greeted us or even acknowledged we were there (keep in mind there was only one other customer in the store) , there is also an awful odor the second you walk in the door... but most importantly the ice-cream is awful... It was so hard i felt like i needed a fork just to cut into it... not to mention they're prices are expensive for the quality of the icecream... save your money and the trip would never recommend this place to anyone read more

Customer service sticks tbh. She looked so bothered and just to remind you it wasn't business.

Brought my boys over for some Ice cream after eating wings next door. What an awesome surprise! Ive never heard of "rolled cream". We not only had fun watching them make our treats but eating them as well! Music is upbeat and modern, but they even had board games to play while we enjoyed our sweets. Great Sunday Funday. Definitely will be returning soon! read more

Let's Roll Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Great ice cream! We were warmly greeted by the staff when we walked in. My husband had the Strawberry Shawty and I had the Coffee Rocket Fuel. Both were delicious! We are so glad there is a new and unique ice cream place in Las Colinas/Valley Ranch! I read more

Let's Roll Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

There is a fungus problem in the back which is very unsanitary and disgusting. The walls are dirty and dusty. I wouldn't risk the fact of there accidentally being something in your icecream.. read more

If you don't wanna get a COVID, keep your eyes carefully on how they prepare your food . I ordered a waffle cone today and they used their bare hands to handle it before realizing that they didn't wear groves. I saw it at the beginning but didn't say anything, hopefully, they will change a new one for me, but they didn't. They eventually used the same cone for me until I had to asked them for a new one if not they will give me the same one for sure. Very disappointed and never gonna come back again!!! read more

Poor customer service. I was asking my friend what they wanted and he cut me off and asked "are you done" like no I'm not done. I'm trying to get my order together. There was nobody behind me so there was no need to rush me read more

It's okay as far as rolled ice cream goes. If you're a novice to the rolled ice cream trend, Let's Roll is a good introduction. Variety of flavors and toppings to choose from. read more

I honestly was expecting more. Wasn't impressed with the selection of ice creams, the tables were dirty and it wasn't even a busy time of day. The napkins were not really suitable for the messes of a 2 year old. They were thin and non absorbent. I don't think it was worth the price :( read more

I am not sure why this place has such great reviews . I thought it was weird how you have to order through grub hub app and then staff doesn't really communicate with you .. my son watched them make his birthday ice cream and there was a little left on the cold plate instead of stuffing the little extra in there she tossed it away. The price was a little steep for what you get for the quality . I do agree with a lot of Yelpers- I could not get past the moldy smell . Even with my mask it was strong and the first thing I noticed walking in . read more

My friend and I tried this place after dinner and it was delicious! We split the Coffee item that has chocolate chunks and vanilla cream wafers (can't remember the name) and it was so good. The ice cream is SUPER thick and really creamy, not think and easily melted like most places. I would definitely drive to Irving again just for this ice cream! read more

Yummy rolled ice cream. We use delivery service so never have been in but highly recommend anyway.

Tasty ice cream made your way! Delicious definitely need to come back. Best spot for dessert.

Order took forever to receive. I got the strawberry shawty, but the ice cream was not that great. They also didn't have some of the items listed in their menu. read more

This place is filthy. Looks like the counters have never been cleaned before all the counters and walls are sticky. My friend found a hair in his ice cream. Took them 30 minutes to make the ice cream and he touched the floor while wearing the "sterile" gloves to then make the ice cream. read more

So glad this place opened up! Always wanted to try rolled ice cream. There was no line and my customized ice cream dish was ready in under 5 minutes. They have so many options and everything is the same price (like 6 bucks) which is nice and simple, plus it makes this place cheaper than similar novelty ice cream shops that charge per topping. Definitely give it a try. read more

Let's Roll Ice Cream - Birthday cake ice cream mixed with graham crackers, nutella and caramel sauce. - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

Wow Great experience. Went with my daughter yesterday. Delicious ice cream. The whole process of making the ice cream is mesmerizing. They write your name on top of icecream. Definitely a good thing to try. They have a multitude of options for you to choose. Definitely coming back again. Great customer service and tasty. 100% would Recommend!!. I Got the mango with Oreo and my daughter got chocolate. read more

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Came in after a nice meal of soup dumplings and wanted something sweet to top off our sweet cravings. We were going to get boba elsewhere, but my cousin saw a sign that said they had rolled ice cream, milkshakes, and boba. Excited that it was walking distance from where we were, we walked in. The place was empty and bare looking. Two of the employees were sitting at a table talking and got up as soon as we walked in. My cousin ordered boba, but the girl said they didn't have boba and don't serve it since it's not Summer. Um, what? Like boba is a seasonal thing? But, they'll serve rolled ice cream? That makes no sense. So she ordered a mango milkshake. My husband wanted a strawberry shortcake milkshake and she said they didn't have it. So we asked what they did have and she said, they only have chocolate, mango, mint chocolate, and peanut butter chocolate. That's a bad sign. My husband didn't want anything after that. I told my cousin to leave, since she didn't even pay yet, but she's way too nice and proceeded to give them the benefit of the doubt. As we watched them make her milkshake--all the girl did was blended up ice cream and milk. Then for reasons I can't even fathom, she put chocolate sauce and drizzled it on the side of her cup. Mango milkshake with chocolate drizzle? Um what? At this point, where was the mango? After the chocolate drizzle, she poured the milkshake into the cup and topped it off with whipped cream. She then grabbed puréed mango from the fridge and poured a small amount on top. This was their mango in their "mango" milkshake. The mango purée on top looked like a running yolk or something that belonged in the toilet bowl. Not very eye pleasing at all. My cousin took a sip at the peculiar looking shake and it was immediately dead to her. Needless to say, we won't be coming back here. read more

Let's Roll Ice Cream - "Mango" milkshake with a chocolate drizzle (that we didn't ask for). - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

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Loved loved loved loved this place! First of all it was super friendly and entertaining. Through the roof customer service. They even wrote our names in chololate, caramel, or fruit before they rolled it up. Just cute! Tons of flavor combinations. My favorite of our group was the Monkey Madness with banas and Nutella. Boom! Nice portion too. The texture of this ice cream is so much smoother than regular ice cream. Overall awesome place. We'll be back! read more

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Horrible customer service! I went in one evening with my niece and we were the only customers. We were super excited to try rolled ice cream as we've never tried it and asked the lady behind the register for information about how the process works and she rudely pointed up at the menu board and walked away without further explanation. I attempted to ask another question and she yelled "MENU" I would have normally walked out but my niece really wanted to stay so we ordered and sat at a table. My niece began eating her ice cream and the lady from behind the counter started cleaning a table with a cleaner that smelled like bleach which made me nauseas so we left. I definitely won't be back and wouldn't recommend this place. My niece didn't even like the ice cream so we threw it away and I had to take her to get froyo after. read more

Awesome place or at least in concept. Ordered a number one. Was made and then left on the counter so she could go help other customers literally 8 seconds away from completion and just left out. Then for a cherry on top nice big ole hair in the ice cream. Also they attempt to be sanitary with gloves YET the consistency touch there mouth, cashier and even at one point the bottom of her shoe. Have a good time! read more

I love let's roll. Sometimes i want rolled ice cream sometime i just want a scoop. The staff is nice and it's always a great experience'

Great ice cream. Tons of flavors. Lots of toppings. Well priced. Definetly worth a try

I tried (Vanilla base + Gulab Jamun Mix + Almonds/Gulab Jamun toppings + Chocolate Syrup) and Shahi Falooda it was amazing!

They do not serve frozen yogurt!!! Description totally misleading! They didn't have faalooda, too when we visited.

There is no sense of urgency in this store. Waited half an hour for ice cream when there was 4 people in line ahead of me.

We had a late night craving for ice cream at 10:30 pm I looked on Uber eats to find a place that would be open. This gem popped up and it said they closed at 11, yes, we were that couple walking in at 10:50 pm. To my surprise and joy we were able to get our delectable concoctions, I had the brownie creation and my boyfriend made one with vanilla. We have tried higher end and they were not all that great. We left happy and will be back!! read more

Let's Roll Ice Cream - Ice Cream & Frozen Yogurt Near Me - Irving, Texas

They have a limited variety of ice creams but they are all amazing! Their portions are generous, enough for 2-3 people.

This place is fantastic! You get your own ice cream roll made just for you! Staff was very friendly and they put your name in the roll!

Delicious Ice cream!! Very creative mixes and lots of options to choose from. The workers were also very nice, but the wait was just too long. I completely understand that the day I went was busy but it felt like they were moving in slow motion. I was there for over an hour for some rolled ice cream. Once again, the ice cream was so good and they were busy, but I still think they should change the routine a little to make it less of a wait for customers. If there isn't a long wait I highly recommend them!! read more