It was the best experience I've ever had I really want to go back because it was so good and so fun…read morewe went there with our family they have great service and I even got to swim in a nice clean pool with no dirty spot that is why I love River oaks swimming and racquet

New member here and we love it! They have events and there's always plenty of chairs and tables.read more

My experience with Nikell was outstanding. She is incredibly knowledgeable and helpful. The spas…read moreand their new technology is incredible and Nikell took the time to show me everything that I needed to know in a clear way. I highly recommend stopping by to see her and feel completely unrushed while understanding exactly what you are purchasing.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

I absolutely love my pool! Very professional and knowledgeable. I recommend them all day, every…read moreday. GREAT WORK!!!!!!

Stay Away from Passion Pools - A Costly Nightmare…read more I contracted Melvin from Passion Pools in April 2024 to build an in-ground swimming pool for $71,000. I was supposed to have a completed pool with only a $5,000 final payment remaining -- but here I am, over a year later, out $89,000 with an unfinished project and still unable to swim. Throughout the build, Melvin repeatedly asked for more money for materials and work that were clearly included in our contract. Why was I still buying materials at the end of the job? He constantly made excuses, even telling me he had to "take money from other jobs" to finish mine. That is not my responsibility -- it's completely unprofessional. He asked for advances to go to a funeral in Tennessee. Despite being fully paid for several aspects of the project, including an $8,000 retaining wall, the wall remains incomplete and is missing caps. This wall has set for 3 month unfinished and unpainted. The decking around the pool is unfinished. My pool lights do not work properly. The heat pump I was given is a used, low-BTU aftermarket unit that trips regularly. I was never told what chemicals to use or given any guidance on maintenance. The front and back yard were dug up and never restored -- I now have large areas of exposed soil that will likely cost me an additional $20-$30K to fix. Melvin worked at a painfully slow pace -- showing up only once a week for a few hours -- and frequently asked for advance payments, including once for a funeral. Meanwhile, I've paid $89,000, and my pool is still not finished. Passion Pools breached the contract by failing to deliver what was agreed upon. Very unprofessional, yelling and curing his workers out that my neighbors heard it. He even promised my neighbor he'd repair their grass, which is still a muddy mess. Unsurprisingly, he's now disappeared and moved on to the next victim. I feel as if I have been robbed. His excuse for previous bad reviews, which you can see on Yelp and other review sites, is that people want to bring a black man down. I am black and this is just business. He robbed me for his own gain. He never had intentions to finish this pool. To make matters worse, he appears to have scrubbed all prior negative Google reviews. He will likely respond to this claiming I didn't pay him or didn't pay on time -- I have all the receipts and text messages. His receipts were handwritten on black paper with no accounting system -- completely unprofessional and shady. With the pool and retaining wall unfinished, I am unburying myself out of a $100,00 nightmare. Thank you for ruining my whole experience. This was my first experience building a pool, and it's been a nightmare I wouldn't wish on anyone. Do not trust Passion Pools. I'll see him in court.

I don't know where to begin. Greg was more than eager to provide stellar service from the start…read more However, once you've become a customer, things seem to go south. As an aside, the first time I met Greg, he appeared to have concerns over bad reviews. I should have known... I have been a customer for almost five years (yearly spend near ($5K-$6K), never questioning an invoice, always agreeing to whatever needs to be serviced, etc. However, should you deviate off a path of requesting something be attended to, such as a skimmer issue, blown bulb, or just a routine issue/concern, Greg tends to have an abrasiveness that I have never encountered in business. As of today, I finally fired Greg. Shame on me for waiting so long. As a business owner, I do not understand how he "appears" to get away with his attitude and have a viable business. At one point, I ask Greg to replace the "flapper" on our skimmer. He directed me to Amazon to replace it myself. If I am paying someone a substantial amount of money to maintain a pool and don't mind being billed, why would you tell a customer that? The final straw today was when he replaced a bulb in the spa last week, which is no longer working. His response was an electrician contact card via text. According to his expert opinion, it was the fixture (an additional $800 on the $340 I had already spent. Not that it could have been a bad (New) bulb. I might buy into that theory should the second bulb blow. He said he was sorry, and I proceeded to terminate his services...all over the fact that a second bulb and little labor could have saved the account. Mind-boggling.

Unlike some other companies Greg was prompt in returning my call about cleaning my filthy pool…read more While he wasn't able to service my pool because of commitments to other current customers, he was very helpful by recommending other company better suited to my needs. Greg was incredibly friendly, professional and helpful. In an age of declining customer service and lack of response from other companies he was a most welcome breath of fresh air. I can't comment on his pool cleaning ability but I believe his customer service skills show he knows what he's doing. I would recommend him to anyone looking for a pool service company and would use his services myself when I haven't put myself in a rush situation.

5 Stars - Highly Recommend Brandon!…read more Brandon is hands down the best pool guy we've ever had. He's incredibly reliable, knowledgeable, and takes real pride in his work. He turned our pool from brown-chocolate to crystal clear, perfectly balanced, and ready to enjoy. He's also great at communicating, showing up when he says he will, and taking the time to explain any issues or maintenance needs in a way that's easy to understand. If you're looking for someone who genuinely cares about your pool and goes above and beyond, Brandon is your guy! The best pool service I could ever asked for. I called several companies before, but when Brandon answered my call I already knew that he knows what he's talking about and he did. Highly recommended! Thank you, Brandon! You're the best of the best!

They are so professional and don't make you feel like you should know something about your pool. I…read moreHIGHLY recommend Brandon as he came in so quickly after I called cause I really wanted my pool open. And the follow up he offers is second to none..

Worst Pool Contractor ever. Completely abandoned project. Terrible communication and left home…read moreowners to deal with the situation. Legal action had to be taken. Avoid at all cost, have been reported to the better business bureau and city of Atlanta

Everything was great. He cleaned my pool and brought my water back from Green to Blue. I would…read morerecommend him highly.

They were great..fast..affordable...would use again...came out quickly and were very professionalread more

If you're looking for a good reliable, affordable, friendly service, this is the company for you…read more He was very detailed, clean and organize. He answered all my questions. communicated the night before he came, when he was on the way and when he was done. Excellent customer service!!! Pool service is hard to come by nowadays, especially because I do not want to sign a yearly contract . I'm glad I found these guys on yelp with great pricing and a clean finish.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.