They were great..fast..affordable...would use again...came out quickly and were very professionalread more

If you're looking for a good reliable, affordable, friendly service, this is the company for you…read more He was very detailed, clean and organize. He answered all my questions. communicated the night before he came, when he was on the way and when he was done. Excellent customer service!!! Pool service is hard to come by nowadays, especially because I do not want to sign a yearly contract . I'm glad I found these guys on yelp with great pricing and a clean finish.

I have been using Jose and now his son Emilaino for years! They always do a great weekly service on…read moremy pool and recently they replaced my pump for a great price! I called a few other places to compare pricing and they were priced lower as well as using higher quality parts! I will continue to use them in the future !

From the owner: 15 Years of experience! New to Yelp but not to Pools! $55…read moreweekly Service! $150 Pool Openings!

Getting the pool ready right before summer, nothing better! Crystal Water Pools are pros and great…read morepricing.

I recently came across a stunning pool built by Crystal Water and decided to reach out-- all the…read moreway from California--to inquire about the materials used. I wasn't expecting a quick response, if any at all, but to my surprise, Catherine replied within a day with all the details I needed! Future emails were answered promptly and with such a friendly, professional energy - really lovely. Responsiveness and attentiveness like this are exactly what you hope for in a builder, and I think this is an excellent example of what you're going to see as a local customer. Thank you so much Catherine and Crystal Pools.

Finally a good pool service! Stays clean and clear with weekly maintenance. Always responsive and…read morequick to resolve extra issues or repairs needed.

I don't know where to begin. Greg was more than eager to provide stellar service from the start…read more However, once you've become a customer, things seem to go south. As an aside, the first time I met Greg, he appeared to have concerns over bad reviews. I should have known... I have been a customer for almost five years (yearly spend near ($5K-$6K), never questioning an invoice, always agreeing to whatever needs to be serviced, etc. However, should you deviate off a path of requesting something be attended to, such as a skimmer issue, blown bulb, or just a routine issue/concern, Greg tends to have an abrasiveness that I have never encountered in business. As of today, I finally fired Greg. Shame on me for waiting so long. As a business owner, I do not understand how he "appears" to get away with his attitude and have a viable business. At one point, I ask Greg to replace the "flapper" on our skimmer. He directed me to Amazon to replace it myself. If I am paying someone a substantial amount of money to maintain a pool and don't mind being billed, why would you tell a customer that? The final straw today was when he replaced a bulb in the spa last week, which is no longer working. His response was an electrician contact card via text. According to his expert opinion, it was the fixture (an additional $800 on the $340 I had already spent. Not that it could have been a bad (New) bulb. I might buy into that theory should the second bulb blow. He said he was sorry, and I proceeded to terminate his services...all over the fact that a second bulb and little labor could have saved the account. Mind-boggling.

A cut above average, but not by much. Good people and very cooperative. Will work with you. I had a…read morenew surface and tile work as well as light and new top. All very competitively priced. The sales rep however failed to mention that the lifetime warranty on the surface would only be defensible if someone they knew did the 2 week curation treatment. That was an extra 600 for 5 visit the balance chemicals and brush sides. I would possibly use again, but ask more condition questions on the offering.

We had a great experience using this company for our pool renovation. They refinished the interior…read moreof the pool with Wet Edge pebble finish and resurfaced our deck with travertine stone. They also built a fire pit into the pool deck. The project manager Ray was a pleasure to work with and the owner John Adams personally came out to check on the job several times to make sure our vision was being met. We were very impressed by the quality of the workmanship and everyone who sees the finished product says "Wow"! We highly recommend this company.

Amazing company, BYOB is very detail oriented and made sure that I stayed informed and includes…read moreevery step of the way. The price didn't change at all and the quality is outstanding!

From the owner: BYOB Pool Co. Specializes in Luxury Custom Pool Builds, Renovations & Repairs/Upgrades…read more -Luxury Custom Builds- BYOB only does 6 new pool builds at most per year. We build Shotcrete/Gunite pools with high end custom finishes like mosaic tile, hand chipped stone, travertine and pebble/plaster. Our focus in new builds is is always Design, Quality & Customer experience. Our artisanal approach ensures a hands on build process, where every project start to finish is overseen & crafted by the Owner, Benjamin Ballow and the highly skilled teams behind him. Build with BYOB Pool Co and experience a thorough, quality & unique pool that will awe the masses for decades to come! -Pool Renovations- Similar to our process for new builds, BYOB Pool Co. also keeps a keen eye on every remodel project. From simple facelifts with new coping/tile/pebble giving your space a new look, to entire redesigns with changes in pool structure or even additions to your outdoor living with fire/water features, outdoor kitchens & more! -Pool Repair- Pool repair is the root to our business. With years of expertise in the mechanical trades you will see our passion for repairs come to life. From simple fixes, like a new capacitor for a pump, all the way to heater repair/installation and even offering the most high tech Automation control from several manufactures such as PoolSide Tech, Hayward, Pentair & Jandy you can trust that our techs have the end user in mind with every repair. Tile, coping, masonry +!

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.