They put our pool in and taught us how to care for our pool. We have used other pool companies,…read morefor something we thought was simple or for quicker service. In the end, we now wait and call Klapprodt Pools, because, we know that they will fix the problem.

I called to see if they could do some pipe work for the ends of my salt cell. The lady made me tell…read moreher the story over and over cause she couldn't understand. And then she drops the bomb ---- "sorry we don't have a tech, we have to refer you out" BS Company!

Although I do most of my business at the Decatur location, I have to come in for supplies on…read moreoccasion! I use all of their locations, depending on where I am. No matter which location I choose these people know their stuff, and are great to loyal customers. The real reason for the 5 stars is the way I was handled by Bonnie & Clydes after Mr. Patrick Blow at A&A Installations treated me.  They install above ground pools and pool liners. Mr. Blow's crew basically ruined my sand job, hung my liner wrong, and wasted hundreds of dollars of my water. Then he repeatedly hung up on me, and dodged my calls, and refused to make it right!  Worst contractor in the DFW Metroplex, by far! The team at Bonnie and Clydes helped me find a different installer (Campbells), and helped me make everything correct! These guys are 5 stars in my book!

Always helpful and trying to do the best for their customers. Large selection of products and great…read morebargains on their own branded products over the larger name brands.

Never in a million years contact this half assed mom and pop shop. They will not stand behind a…read morewritten warranty so be very aware. The replastering job they did had cracks in the steps and did not replace all the outlet fittings as promised. Repairs to the steps were a joke and are still stained 3 years later. More excuses and voodoo chemical bs did not work either. They bill exorbitant rates for simple repairs for instance; a repair to a 1" elbow to my scupper head (pool sprinkler) that leaked again after I had already paid $400 to them to fix it previously, he then charged $900 for an hour of work and a $2 part. He would not reconsider the billing. You do the math! What a nice hourly rate!!! Stay so far away from this small time outfit and go to a reputable store front that has been in business for a long time. If you want someone that will not guarantee their work, do shoddy repairs, this is the outfit for you. He will be the low bidder but be careful what you pay for.The lowest is never the best. The bbb has been notified. You have been warned and please tell all your friends. Feb 2024 I would have given a zero rating if allowed.

I would recommend this co for any pool service!!! They resurfaced our 20 year old pool which now is…read morea brand new pool. Ted, also installed a new pool filter system, answering all our questions He has walked us through this process, even answering our question on Sunday. Very professional service. Would use them again for sure!!

Great selection of indoor houseplants! Some cheaper than your typical big box prices. Love their…read morepothos selection. Kind staff.

My husband went here today to select some plants for our patio. He had trouble finding anyone to…read morehelp. He finally found someone and asked where the plants were that did not like bright light. He was told that they were "scattered all over. You just have to read the tags!" We hav traded with Calloways for years and have always received excellent help. He left and went to the Hurst location that immediately and cheerfully took him to the plants he was looking for. We will not be back to the Southlake location which is actually closer since our move.

We have used Larsen pools for several years and are very happy with their service. They are very…read moreresponsive when we call with an emergency repair and that means a lot. We would definitely recommend them based on our experience.

The Larsens have been cleaning and doing repairs when needed on our pool for over 5 years. I have…read morenothing negative to say "5 stars" for sure. Janice, Leif, and Tyler are always there for you. They have customers for life at my house.

From day 1, I've been impressed with staff and owners. Aliyah has been amazing giving helpful…read morefeedback and willingness to go over and beyond in their recommendations. Scott was extremely helpful too! I have had several interactions with Cody who I feel has been very attentive in addressing all my questions and offered to come out for a free consultation. Other reviews were mixed concerning prices but hands down if I had to pay slightly more to have in person feedback then you've won my business! And they honor veteran discounts so a major plus! And if you're questioning my positive feedback, I assure you I am a new customer who was hooked from the beginning and highly recommend this establishment.

Cody has been great in helping us get our pool stabilized - testing our water several times and…read moretell us what chemicals we needed to get the green out. He also came out to check our filter since we were continuing to have junk in our pool sweep filter which was resulting in continuing issue with the algae. He has been very helpful and knowledgable on what was needed to get our water nice and blue for the summer season. Thanks so much Cody for being a great and helpful source to fix our issue.

Friendly, professional, and reliable! I've been using them since my pool was installed nearly 2…read moreyears ago. Very detailed weekly reports along w a pic.

Talking to the manager was difficult, he constantly interrupted as I was speaking. Very…read moreunprofessional and he hung up on me.

The people at Just Grillin in Keller, sent me here on my quest for a new Chimney Cap for my outdoor…read morefireplace. I was hoping to walk in, make a selection, and walk out, with a new Chimney Cap under my arm. But it was not to be. There really was not a selection available, due to the rather unique application of chimney caps. I had no idea there were so many options and installation methods. So I'm going to need to collect some more information at home, and return when I have a better plan in place. The person who helped me said they have a catalog (from High C) to choose from, and with any luck next time I will be able to make a Chimney Cap selection. so for now I'm going to just go with a okay (3 stars), because I left without a Chimney Cap. Should my next trip be more successful, expect to see an update to this review. Bottom line: Not a very successful visit.

Customer service and selection is great but watch out for return policy. I returned some rock and…read morewas not only credited a different amount per ton then when I bought It for but was aldo charged a huge restocking fee. They do not tell you about this nor do they have it on and receipts given which is a legal matter.