They put our pool in and taught us how to care for our pool. We have used other pool companies,…read morefor something we thought was simple or for quicker service. In the end, we now wait and call Klapprodt Pools, because, we know that they will fix the problem.

I called to see if they could do some pipe work for the ends of my salt cell. The lady made me tell…read moreher the story over and over cause she couldn't understand. And then she drops the bomb ---- "sorry we don't have a tech, we have to refer you out" BS Company!

Never in a million years contact this half assed mom and pop shop. They will not stand behind a…read morewritten warranty so be very aware. The replastering job they did had cracks in the steps and did not replace all the outlet fittings as promised. Repairs to the steps were a joke and are still stained 3 years later. More excuses and voodoo chemical bs did not work either. They bill exorbitant rates for simple repairs for instance; a repair to a 1" elbow to my scupper head (pool sprinkler) that leaked again after I had already paid $400 to them to fix it previously, he then charged $900 for an hour of work and a $2 part. He would not reconsider the billing. You do the math! What a nice hourly rate!!! Stay so far away from this small time outfit and go to a reputable store front that has been in business for a long time. If you want someone that will not guarantee their work, do shoddy repairs, this is the outfit for you. He will be the low bidder but be careful what you pay for.The lowest is never the best. The bbb has been notified. You have been warned and please tell all your friends. Feb 2024 I would have given a zero rating if allowed.

I would recommend this co for any pool service!!! They resurfaced our 20 year old pool which now is…read morea brand new pool. Ted, also installed a new pool filter system, answering all our questions He has walked us through this process, even answering our question on Sunday. Very professional service. Would use them again for sure!!

We signed a contract with Puryear Custom Pools on February 24, 2026. We had excellent weather so…read morethe pool design by Jimmy Jackson and construction overseen by Scott Askew went fairly quickly. We were filling with water by May 1st. We wanted to share our experience for aspiring homeowners who are thinking about making the leap to owning a pool. As most research suggests, pool ownership has both pros and cons and can certainly cost a lot of money on the front-end along with maintaining the pool, fixing broken equipment, addressing leaks, and everything else that comes with owning a summer paradise. We chose Puryear Custom Pools due to their reviews. Sure, there are some dissatisfied owners, but almost every pool builder we researched also had a select few that had bad experiences or just plain bad luck during the construction. Our experience was good... yes, we had a few hiccups along the way, but the Puryear team along with the subs they use were able to remedy all of our issues. When you build with Puryear, you will meet with a designer, get to choose your water features, tile, coping, stone work, and plaster color/type. This is the fun part of building a pool... having the family choose the final look. Our designer Jimmy nailed the design with his computer and the actual finished product closely resembled what he was able to draw with the computer program. I would classify Puryear on the high end of pool builders when we compared build prices and specs, but we were okay with getting a quality builder with a good reputation. We also spoke with a few previous Puryear owners who seemed happy with their investments. Previous owners were also able to calm our minds that the construction phases of the pool process will indeed encounter issues. This reaffirmed our belief that it was normal to encounter a few issues along the way. Puryear will send you a daily schedule email of each phase with the estimated date. Weather, staffing issues, or workload may impact the timelines, but our experience was that they mostly adhered to the dates. We went with a 15x30 modern rectangular design, detached spa, and tanning ledge. We also invested a little more money on the front end by going salt water after speaking to several friends who have pools. We did not want to mess with natural gas or electric for the heating, so we contracted with Joe Rider propane for installation of a 250 gallon tank (expect to burn about a gallon an hour for the spa when set to 104 degrees and about 3-4 gallons an hour when setting the pool to 80 degrees). Our pool depth was 4' on each end and only 5'6" in the middle so with less water, our pool started naturally warming to around 82 to 83 degrees in May with just the sunlight so we have not had to use the propane heater for the pool water. Puryear, like many pool builders, follows a prescribed build process (we are located in west Fort Worth area). We did excavation which took about a day, forms and steel rebar installation, initial plumbing and equipment install, gunite (concrete which took about 6 hours), electric installation (we were able to add some external outlets), tile and coping (took a few days), deck set (which allowed us to add extra concrete for a small fee), deck pour (took about 5-6 hours), clean and grade, mastic, detailing, and finally plaster (took most of the morning). Scott, our construction manager took good care of us and communicated via telephone (calls or text) about what was going on. We experienced a few concrete "pop outs" on the new decking, but they fixed them. We also encountered a few leaks after filling, but again they came out quickly to repair them. In the end, our family loves the finished pool. Shout out to Jacob who takes care of our weekly maintenance and did our "pool school" where he went over how to operate everything. We just referred a few of our friends to Puryear as our experience was good. Scott was a good man to deal with and very knowledgeable. Jimmy kept in touch to ensure we got what we wanted... even to the end of the build process.

Update 6/1/26: The owner (personally) took an active role in…read moreoverseeing the repairs, and we hope the leak issues have been fully resolved. If the initial stone masonry work on our retaining wall / scuppers were done properly when the pool was built, I don't think we would have had these leak issues. Hoping the worst is behind us and we can enjoy our beautiful pool.

Well, my super old pool pump finally bit the dust. It spewed and exploded - no repair possible…read more Clean Sweep gave me an estimate on a new pump and replacement parts and pipes. Not that I don't trust, but always try to verify...I searched pricing online. Clean Sweep's pricing was actually lower, and the labor fee is very fair. As long as Clean Sweep maintains the quality of their services, I will continue to be a good customer.

I have paid for the service monthly for several months in a row. And Pete is the owner and operator…read moreof the so-called Pool service. He would not brush our pool like he said he would in the beginning he came and spent maybe five minutes putting bleach in our pool and that was about it. Twice on two different invoices. I got a charge for $35 for a new skimmer basket that I did not want or did not ask for. And another surprise $135 charge for some type of chemical apparatus that sits in the canister. Which I did not want or ask for yet again and I had to pay for that which was $135 And now he is trying to sue me for $102. Saying that I did not pay him. And now he is sending me threatening letters saying that this amount will be placed in collections. This man has no right to be in business, especially his own business. He is very unprofessional. Please be mindful if you do hire this person for your Pool services as he may raise prices without you knowing.

They replaced my pool heater. They were fast, reasonably priced, showed up when they said they…read morewould and communicated well. Not much more you can ask for. Already referred a couple friends to them and have now hired them as my "pool guy".

Fast reliable service. I always use them for repairs and maintenance.read more

We have used Larsen pools for several years and are very happy with their service. They are very…read moreresponsive when we call with an emergency repair and that means a lot. We would definitely recommend them based on our experience.

The Larsens have been cleaning and doing repairs when needed on our pool for over 5 years. I have…read morenothing negative to say "5 stars" for sure. Janice, Leif, and Tyler are always there for you. They have customers for life at my house.

Friendly, professional, and reliable! I've been using them since my pool was installed nearly 2…read moreyears ago. Very detailed weekly reports along w a pic.

Talking to the manager was difficult, he constantly interrupted as I was speaking. Very…read moreunprofessional and he hung up on me.

Although I do most of my business at the Decatur location, I have to come in for supplies on…read moreoccasion! I use all of their locations, depending on where I am. No matter which location I choose these people know their stuff, and are great to loyal customers. The real reason for the 5 stars is the way I was handled by Bonnie & Clydes after Mr. Patrick Blow at A&A Installations treated me.  They install above ground pools and pool liners. Mr. Blow's crew basically ruined my sand job, hung my liner wrong, and wasted hundreds of dollars of my water. Then he repeatedly hung up on me, and dodged my calls, and refused to make it right!  Worst contractor in the DFW Metroplex, by far! The team at Bonnie and Clydes helped me find a different installer (Campbells), and helped me make everything correct! These guys are 5 stars in my book!

Always helpful and trying to do the best for their customers. Large selection of products and great…read morebargains on their own branded products over the larger name brands.