Whatever you do, do not go with this pool service. We just completed our $100K pool in June and…read moredecided to hire this local company for maintenance, big mistake! Their service techs are very young and clearly inexperienced. They caused a yellow/gold stain that runs across the entire bottom of our pool by leaving chemicals sitting at the bottom. The stain appeared the very next day after their service. When my husband tried to brush it, some debris lifted, but the stain remained. When we contacted the company, they denied responsibility and told us to file a warranty claim with our pool builder instead. This company is 100% responsible for the damage to our pool. If you want to protect your investment, I strongly recommend choosing a different service provider.

The regular guy Kenny was great. But everyone else was horrible. They lied about doing service. To…read morethe point my salt pump is not working. Then they charged to send someone out to look at it, and he broke screws. Again not sure if they are internal or external as I was given 2 different stories the "tec" showed me external but office staff said internal. At any rate it is going to cost me $3500.00 to repair the pump

I am extremely happy with the work Kore and his team did on my pool and patio. They resurfaced the…read morepool, installed new tiles, and painted the pool deck and patio slab. The results are beautiful--my 20-year-old pool looks brand new. Kore was very attentive and made sure everything was done just the way I wanted. I highly recommend them! Kore is awesome!

Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.

This particular Pinch A Penny is located in the Waterford Lakes Town Center and overall, the…read moreservice is friendly and professional. With it being in Waterford Lakes Town Center, it is convenient. I would recommend here.

Been going for 10 years now they have new management they are horrible staff are unhelpful and…read morerude will not be going back

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

I thought I had chosen a good company to build my pool, but I was extremely disappointed with the…read moreservice provided. There were basic errors--inexcusable for a pool company--such as forgetting to install the gas infrastructure for the summer kitchen, poor flooring drainage, and the use of second-rate materials for the summer kitchen. I regret hiring this company. The project also took a long time to complete. Customer service is terrible, though they are certainly efficient when it comes to billing. Unfortunately, I do not recommend this company.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

New owners have no customer service - took my business to Leslie's Pool. Many locals are feeling…read morethe same way.

Popped in to look at a variable speed pool pump. Man working said he knew nothing about them and…read moreonly his manager could answer any questions and he was in the back office. So we waited for 20 minutes while the worker (who could care less) sat and did nothing. We finally left and the worker just laughed. This tells me a lot about this establishment and how bad it would be to have this company do any work on our pool. Terrible service. We dodged a bullet. We were warned by friends not to deal with them and now i see why.

Reached out through Yelp and got a quick response with quotes. The technician was very…read moreprofessional. He came promptly at appointment time and did an amazing job on the screens in a very little time. Repaired 3 panels in under 30 minutes. And the best price overall. Would definitely recommend this company to anyone. 10 stars service.

Great company.. from appointment to installation they were professional and arrived on time to…read morecomplete the job...friendly and courteous guys too. Screens look great!

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

So I hired Rick because my neighbor recommended him + she has the best lawn in the neighborhood, so…read moreI know she is picky. First off, he did the estimate for free. Pinch a penny charges you like $165. or something like that an hour. Second, he's old school. He said we are not replacing things if it's not broken. Money is hard to come by, so we are going to fix the things that need to be fixed. He did an amazing job so if you need any pool repairs, I would go to him. He owns his own business and does the work to the best of his abilities. He knows his stuff after being in the business so long. He is super fair with his prices. He charged me a $1,000. when I know Pinch a penny would have charged me $4,000. He's like the Publix Bakery of pool repair: great service, worth the price, and quality work. You can tell he enjoys what he does and takes pride in his work!

Extremely unprofessional! I would not recommend to anyone! There are far too many pool companies in…read moreOrlando to deal with a childish unprofessional owner that has a tantrum on the job site. Move on and look for another company.