they built my pool for my new home through meritage homes. (April 2018)…read more Jose the sales consultant was A+! It was a lot of fun to design the pool. Custom design, with wetedge surface, and screened enclosure. The pool looks great and I love. I would recommend them again. Only 4 out of 5 stars for the following reasons: -a couple of pieces of tile were installed chipped -Gave NO hardware documentation, which is causing a HUGE pain when trying to register for the manufacture warranty. I need to remove the light to get the serial number? Seriously?

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

I want to give a huge THANK YOU to Dave, the unique pools and spa technician who fixed our spa…read more Dave let us know 2 hours ahead.of.time when he would arrive and arrived right on time at our home. Dave diagnosed the problem quickly, tested everything and got all up and running for us in no time. Great personality, very professional and highly recommend Dave and Unique Pools and Spas to others. Thanks again!! Randy & Jessica Dutkiewicz Yulee, Florida

Before buying a spa from this group you would be doing yourself a favor to shop around and do some…read morecomparison pricing. We were led to believe the 2021 Wellis spa model we had decided upon was a good value at the Mercy Drive Store for $12,000. However, as we had just started looking we decided to shop around and our wallet is so happy we did. We ended up getting the EXACT same model (except a 2022) for $7499.99. Everything written into the $12,000. package at Unique PSB (steps, cover and @ Ease sanitizing system) was also included in the better priced deal. It was all delivered free of charge to the spot where I wanted it in my backyard set-up! It should also be noted that even the Unique PSB in Jacksonville gave me a considerably better price for the exact quoted system than the store on Mercy Drive. On a positive note- even though I would never buy anything from the store on Mercy Drive in Orlando, I will say that Alan, the salesman, spent a lot of time with us and answered all of our questions quite well. He seems to know "his stuff" and it is unfortunate that we were not able to purchase from him because he did spend a great deal of time with us. (I live in Orlando- not sure why my posted review says I am in CA!)

I am extremely happy with the work Kore and his team did on my pool and patio. They resurfaced the…read morepool, installed new tiles, and painted the pool deck and patio slab. The results are beautiful--my 20-year-old pool looks brand new. Kore was very attentive and made sure everything was done just the way I wanted. I highly recommend them! Kore is awesome!

Kori and his team are awesome. I got my pool resurfaced, skimmer replaced, lights replaced and deck…read morepainted and everything came out absolutely beautifully. They were also able to install a waterfall in the pool and it's gorgeous. Highly recommend this company for all of your pool needs.

Went in for an o ring that they had in the computer but couldn't find in store. This place is a…read moredisaster.

Disappointing and unwilling to stand behind their work…read more After over 15 years as a pool service customer. All American Pool-N-Patio serviced my pool with reilable, trustworthy service. It was because of this great realtionship we hired them to resurface our pool... unaware that they would contract with a company we did not choose and whose workmanship was questionable. When we complained about the thin, uneven coating, rough surface, and poorly laid tiles we were told that the contracted company was not willing to correct the unsatisfactory work. All American Pool-n-Patio has since thown up their hands saying they are not responsible or accountable for the job. We have tried several times to communicate with them and they have repeatedly told us it's not thier fault. We have never experienced a company who clearly takes no pride in their work and no integrity to maintain professional relationships. Our next step is small claims court. We are utterly disappointed in a company we had held in high regard for so long.

Service is excellent and the owner is a gentleman . The service is great !!!! Very knowledgeableread more

I just bought a home and the pool was not serviced in about a month. The owner tackled everything…read moreperfectly and taught me about my system. He also made one suggestion for tips to annually help with the pool and I was happy to jump on that. The value was great for the offering and the weekly value is well worth the price. Thank you!

Our pool guy Lou is wonderful. I've been through a few pool company no fault of mine they just…read moredidn't show. That's what happens when you hire kids who don't want to work .I'm so glad Lou is an adult and is dedicated to his job and us and Valerie the supervisor is spot on when helping resolve the problem the previous company left. The best of the best. Thank you, Steve Sunshine pool cleaners, Jackie & Holly

We had an algae issue in our pool and called to let Sunshine know of the problem prior to regular…read moreservice. We are having a gathering this weekend so I wanted the pool to look good. Val came out and completely fixed the problem in a couple of days. She even came out on Saturday morning to do a followup and she will be coming out on Monday to make sure the problem is resolved. Val is the best tech I have seen and is very contientious.

Absolutely best pool service I can imagine. Honest, very attentive to details and reliable. I get a…read moreheads up text that they are coming, a picture of the pool after it's cleaned, and a report on what was done every single visit.

He was Prompt, reasonably priced, and honest doing our repair and continuous scheduled service.read more

A huge thank you to Edwin for requiring one of the customers to wear A mask for mine and other…read moresafety. Edwin handled him politely and courteous but was very clear this was required. I applaud him for not caving in to disrespectful people. Lesliesand Edwin will always be my store.

The costumer service at this store was bad but it has gotten worse. Lately, they want you to walk…read moreback to the store and swap the chlorine jugs as they seat in the chair by the cashier. What else you guys want me to do, check myself out too? I can tell you last time I visit your store.

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.