We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

From the owner: At Spas Etc in Orlando FL, we offer a wide variety of hot tubs, swim spas, and water care products…read more From the traditional to the modern, you can find your perfect hot tub from an array of designs and features to fit every lifestyle. Our knowledgeable staff can help you select the right features for your home and budget. Whether you prefer a classic hot tub or the latest swim spa endless pool fitness system, our experienced team will help you find the perfect fit.

6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

This place is great so far! We recently had our second new hot tub installed by these folks after…read morerealizing that our first hot tub was not a 20 year tub and the issues were only going to increase. I'm tickled pink by how WONDERFUL it is! These folks have been in business here for over 40 years, you're getting quality here and their tubs last!! Ask for Malcomb, he's great and really knows his stuff!

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.

Reasonable and reliable! Recommend highly for your pool maintenance. Malachi Is great! Excellent…read morecustomer service!

Went into their location off 17/92 asked if I could buy some pool tiles. Sales rep didn't want to…read moreget out of his chair. He directed me outside and said you could probably buy something out there. Wanted to buy some travertine he said he would call me and let me know. Went back the next day because I didn't get a call and he said no we can't sell it to you we may need it in the future. I asked him if he could at least direct me to where they purchased it. He threw his hands up and said I don't know. If that's how they treat someone looking for a small order I can't imagine how they would treat someone who's pool they installed that had issues or may need repairs. Best part is- I'm looking to put in a nice pool for my main home. Not friendly, not helpful, and definitely lazy. They won't be around long.

Very poor customer service and workmanship. Took 2 attempts to put in a liner and it didnt even…read morehold up a year. They dont return phone calls or emails. They dont stand by their work. Do not recommend at all.

I am extremely happy with the work Kore and his team did on my pool and patio. They resurfaced the…read morepool, installed new tiles, and painted the pool deck and patio slab. The results are beautiful--my 20-year-old pool looks brand new. Kore was very attentive and made sure everything was done just the way I wanted. I highly recommend them! Kore is awesome!

Kori and his team are awesome. I got my pool resurfaced, skimmer replaced, lights replaced and deck…read morepainted and everything came out absolutely beautifully. They were also able to install a waterfall in the pool and it's gorgeous. Highly recommend this company for all of your pool needs.

they built my pool for my new home through meritage homes. (April 2018)…read more Jose the sales consultant was A+! It was a lot of fun to design the pool. Custom design, with wetedge surface, and screened enclosure. The pool looks great and I love. I would recommend them again. Only 4 out of 5 stars for the following reasons: -a couple of pieces of tile were installed chipped -Gave NO hardware documentation, which is causing a HUGE pain when trying to register for the manufacture warranty. I need to remove the light to get the serial number? Seriously?

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

Always helpful, yes, you can take care of your own pool! We gave up on so many pool service…read morecompanies and decided to do it ourselves. Marc and his team there are helpful!

From the owner: Pinch A Penny Pool Patio and Spa is America's largest franchised pool and spa care company. Our…read morefamily of over 250 stores have kept swimming pools healthy and sparkling since 1975. We offer a wide selection of chemicals and supplies for your pool or spa including the freshest chlorine tablets and shock products, specialty chemicals like algaecides, clarifiers and stain fighters plus a complete line of products for salt water pools. Add a little fun to your backyard with some new toys, floats and swim gear or relax on a comfortable floating lounge! Swim year 'round with a pool heating system or solar cover. With over 45 years in the business and more certified pool experts than anyone else, it's no wonder more pool owners choose us.

The store is much much different now that it's under different management (not sure if same…read moreowner?). When I used to come here I was always greeted by the same team of people and they became familiar and were always friendly, helpful, and honest. Now there's a different gentleman who manages this location and doesn't seem as on top of things. There are some younger employees there that seemingly have an unpleasant attitude (at least most of them) and that's if they speak to you. Have gotten inaccurate pool tests recently. Just doesn't seem like customer service and accuracy is a priority now.

We are having a pool party for my daughter's 16th birthday it's a Alice in Wonderland theme and we…read moreneeded to clean out above ground pool so it's ready for her party which is coming up this Saturday. So with all that said first my wife and my daughter went to the Pinch-A-Penny Pool store to get what we needed to clean the pool which was some chlorine and the employees there were really awesome my daughter was looking @ some thermos cups they asked her which one she really liked and they gave it to her for free because it was her birthday. We brought back the chemicals and used them on the pool and for some reason something wasn't working because the pool wasn't turning the right color. My wife and I went back to the store with a water sample to se what was wrong and why the water wasn't cleaning right, so Parker tested the water told us what was wrong and recommended what we needed to get the pool ready for our daughter's birthday and he also gave us a discount on the chlorine that we bought. I really love when associates go above and beyond with their customer services, it means they are dedicated to their job and they want to give you the best service possible. I would really recommend this Pinch-A- Penny Pool store because they provide great customer service.