Outstanding service. They responded quickly and solved a problem that four other companies couldn't figure out--in minutes. Professional, respectful, and mindful of our time. We'll absolutely be calling them again for any future needs. read more

Coles pool was amazing. very nice and informative and did a great job with fixing my pump and making my deck look brand new! very reasonable pricing as well. will recommend! read more

Mike and David have always taken excellent care of my pool and all the parts that keep it running. if there is a problem I can reach them quickly with a text. Glad to have them. read more

Cole's Pool Service ~ GREAT GUYS, Excellent Service! Troubleshooting issues is one of their specialties.

His crew dug a hole on one side of my yard to mix the plaster. They left another part of my yard covered in plaster. He never repaired the lawn. Weeks later he came to clean up the plaster but my lawn was dead. There are a few chips in the pool. He said he'd be back to repair. He never has. There are rough sections on the stairs that hurt. He hasn't resolved. He said he sold me a new filter. No box and in less than 24 hours it was leaking water everywhere. I know it was rebuilt. He eventually got a new one but not the one promised. When I questioned the cost, he said he couldn't refund but would give cleaning service. Cleaning consists of someone running a net across the bottom and chemicals, nothing else. Stay away from this guy. He makes promises and doesn't follow through on the crap work. Oh. I forgot to mention many tooling marks in the plaster. The light fixture when reattached does not sit solid against the pool which is now making rust marks. read more

I hired Cole's Pool Service in June of 2017 to service my pool weekly. My payments were always made on time thru 89 months of payment (over 7 years). This company primarily consists of father, mother, and son. Most of my interactions was with the son, who I never had issue with. But as far as the parents there came a situation they did not want to take responsibility for that I will explain in detail. In April of 2021I paid Cole's to acid wash my pool and replace my filter. During the acid wash, the pool was drained, requiring the unscrewing of the cap located at the deep end of the pool. Once the procedure was complete, the cap was supposed to be screwed back on. Prior to the acid wash, the son would occasionally vacuum the bottom of the pool without incident. But the first time he used the vacuum after the acid wash, the lid immediately came off. At that time I believed they had forgotten to screw it back on. I frequently asked the son when someone would be out to screw it back on, and usually was told to call his father, which I did several times. In August 2023 I asked Directv to relocate my dish from my roof to the side of my house, which happened to be where my pool equipment, including the filter, was as I was having a new roof installed and I did not want the dish on the new roof. During the move of the dish Directv dropped something onto the lid of the filter, damaging it. In September 2023 I requested Cole's to give me an invoice to replace the lid of the filter. I received that invoice on September 27th, 2023. I sent the claim to Directv to cover the cost of the damage. I received a check from Directv 3 weeks later and informed Coles I was ready to have the lid replaced. From April 2021 thru November of 2024 I attempted numerous times to have the lid in the pool screwed back in. In September of 2024 I started calling the dad on a weekly basis, and got nothing but excuses. He first told me he would be out the following Tuesday or Wednesday and never showed. I called him to ask what happened and he said things came up but he would be there next week. Again he was a no show. So I called again, and he apologized and said he would be out next week. For the 3rd time there was a no show, and I again called him and he said there was an illness in the family and he'd schedule someone to come out the following week. For the 4th time no one showed. I called to ask him what was going on and he acted surprised saying he had set up a contractor to come out and fix the problem. And for the 5th time no one showed. The final straw came when he said he would put in a 2nd request with the contractor to come to my house, and for the 6th time no one showed. I had been more then patient and finally decided to hire another company to come out and fix the problem. They came out on November 7th and discovered the lid wasn't just unscrewed, the part that the screws went into was broken. It was clear that the father of Cole's knew this part was broken, and was just putting it off because of this. So I had to pay $274.59 to repair the issue. Once I had the invoice, I texted the dad to inform him of the issues, and told him I would need a check to reimburse me for the repairs. I also let him know I could provide a copy of the invoice if he would like it. He never responded. So I decided the only way I'd get reimbursed was to withhold monthly payments until that debt was satisfied. So I made no payments for 3 months. And the 4th month I made a partial payment on my bill, which is where the mother comes in. She handles the billing and called me to ask why I short paid my February bill. I let her know about the damages and the need to be reimbursed and that I hadn't made a payment the previous 3 months, which she was totally unaware of. At that point she asked me why they would be responsible for this repair. I again explained to her because it was their company that caused the damage. And this is why I referenced Directv. She said they had helped me getting an invoice to get reimbursed for the damage to my filter and that I came out ahead getting $350.00 and the invoice was only $274.59. I asked her what she was talking about, that I received the $350 for them to replace the lid on the filter, which they never did. She then said her husband made the decision I would not need to replace the lid because the damage wasn't going to cause any problem with my filters operation. I was livid that he would decide for a homeowner what he thought was best. I told her that money had nothing to do with the pool damage. She said she would call me back and didn't the rest of the day. Her son was supposed to be out that day to clean my pool and never showed. So I called and left them a VM firing them. If they do this to a 7+ year client who was never late with a payment, I wouldn't trust them to do this to anyone. I told them I'd pay those past due invoices and they get off with damaging my pool at my expense. Stay away from Coles Pool read more

This man lies, talks out of both sides of his mouth, cannot be trusted. If you look at my other reviews most of them are very favorable but this person tried to rip off my mother. I have had two other people call this person this company the conversations were taped, this guy is a BS artist and changes the story and the pricing from customer to customer, he should be put out of business. read more

Dave came out right away and helped me with my pool issue. He recommended I switch from my DE filter to a cartridge filter and even sold me a refurbished one. I have not had any issues since. My husband had just passed away and I was now in charge of the pool. I would recommend Dave to anyone with pool problems or questions. Thanks, Dave read more

Great guys, work hard to take care of pools! They are a family business that shows great quality and value

Cole's resurfaced or pool and refinished our deck. Came out great! So far, we have also kept him for our regular pool service. They come each week as expected, and any questions or concerns we have had have been answered quickly. I haven't ever had a problem getting ahold of them when I have a question, even on the weekends. read more

Contracted Cole's pool service to resurface our pool and pool deck. David Cole provided a reasonable quote, explained the whole process in detail, and delivered a great product. His crew was punctual, courteous, and diligent in their work process. They explained every step and how long each step would take. They did a wonderful job and I highly recommend to anyone who is looking to have their pool deck and or pool resurfaced to call David at Cole's Pool Service. W Bennis read more

Pool Disaster Fall of 2020. Looked for pool service for weekly servicing plus power wash. acid wash the pool and seal pavers with  WET LOOK on driveway, path to front porch and pavers on back patio. Owner even responded that he agreed with the 'Wet Look. He responded that he knew exactly what we wanted. The next day a VERY nice man (owner) came to the house from Cole's.  He gave us a quote of $4,300.00. He then told us that he was so sure that we would be happy with his service that he didn't want any fees till the job was done the way we liked it and if we weren't happy, we owed him nothing.  So what have we got to loose? Right? So, we hired Cole's Pool Service.  We thought we would be added to a waiting list but also surprised when he said he would start the following week. The following week a small crew arrived, 2 were his sons which proceeded to move furnishings aside in preparation.  We have very heavy outside furniture and at our age there would have been no way we could have done this ourselves, no children to help, and we know no-one to help us.  NICE MAN OFFERED TO DO THIS FOR US. We are in our mid 70's and moved here to retire and could not do all this ourselves. After a week they announced they were finished.  The acid wash of the pool was performed by a sub-contractor who did his part successfully. however, our first question was why there was no  WET LOOK?  His response was that he had told us that if we didn't like it, we owed him nothing.  This was fine except that to get what we wanted we would again have to hire another contractor. The second thing we noticed was that the sand was not staying in between the pavers.  Our dog was tracking in this sand getting it everywhere in the house. The furniture had sand imbedded in the fabric and since our dog sleeps with us, the sand was in the bed requiring us to change sheets every morning and then the sand moving to the washing machine. Additionally, weeds came back with a vengeance between the pavers where the sand came out. After seeing the problems, we spoke with him, and he said "I told you I would redo it and just give me a few weeks."  After several weeks went by and not hearing back from him, we spoke to his son, whom we hired to do the weekly pool maintenance.  He said my dad said he would redo it and he will.  We continued to place calls and received no response for several more months and continued giving the son money for the pool maintenance. After several more months, contact was made and his reason was that he didn't have the money for new supplies to redo the job since we hadn't paid him. We wanted this to be done and over with so we paid him the $4300.00 he requested. We asked him what product he had used originally.  With this information we called the representative of the product, in Orlando, telling him what had happened also sending pictures. The rep offered guidance when Cole's was ready for the redo so it would be done correctly. We also stated that the sealer was done incorrectly.  I was on site the whole time so I knew this sealer was mixed on a 5 to 1 ratio. The rep said it was watered down and should have been done 3 to 1. Cole's Service said he was going to use a different product this time because he didn't like what he had originally used.  He was going to buy this from a friend. I asked the name of this sealer and his reply was that the sealer was named 'WET'. I said that's all?  Just WET? Yes, he said just WET.  I immediately looked on line for this product, but have found nothing or anyone that has ever heard of this sealer. Another month went by, we got hold of the contractor.  This time his excuse was that he meant to follow through with his plans but due to his bad memory he had forgotten. He hadn't picked up the WET SEALER yet. We finally told him we would pay for the sealer again if he would just provide the sand and service. He agreed. Another month elapsed and he then told us he needed more time as he had fired his crew. We had been paying his son for pool maintenance. After he had recently not come for 3 weeks, the pool turned green, we realized he was not returning which we don't understand, as he was always paid on time. We needed to go to the pool store and purchase many chemicals to get the pool back to normal. The pool filter was totally green. One time one of the contractor's crew told me he didn't have money for the weekend as he hadn't been paid. I pulled out my wallet and gave him $30.00. One other item related to this project that has not been corrected, Cole's replaced the box that monitors the chemical levels in the pool. The box has never functioned properly and gives false readings. The contractor from the beginning stated he needed to replace a part in the box. As with everything else he promised to replace the part, and to this day, it has not been replaced. PLEASE BEWARE OF THIS COMPANY! read more

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Cole has been servicing our pool for 6 months now and couldn't be happier. When we first moved in the pool was like a swamp. Since being a customer our pool has been crystal clear day in and day out. He's gone over and beyond what basic pool cleaning services normally would. A+ read more

Cole's Pool Service - Pool Cleaners Near Me

Cleaning my pool filter was a nightmare! I couldn't get it to stop leaking I did everything that all the pool companies told me to do and still it leak. I was so upset and frustrated I didn't know what to do. Mike the owner of Cole's pool service came out on a Sunday and fixed it. He was so professional and made me feel at ease like I wasn't a moron. I asked him if he could come back every month and clean my pool filter for me. I am so pleased with the work he did and how prompt he was coming out to help me with my problem I would recommend him highly anybody needing any type of work done on their pool or cleaning read more

They do a good job at maintaining the pool, but was quite disappointed when they did not return my calls. These couple of weeks past it was raining torrentially in Debary. The pool was filled to the brim due to the rain and seemed it would soon run over and on to our property at any time. All I wanted was for them to call me to give me instructions on how to drain the pool. For those 2 same weeks no one showed up. I had called several times and left various messages with my concern, but no one called back. This service is not free, its a business, they should have been more professional to have at least the courtesy to call and respond to my concerns. Not sure if I'm going to continue with this company. read more

They came Friday afternoon to empty and clean our pool and said they would be back Friday to get the pool started. My husband paid them Thursday. Friday at 3:30 nobody had come and no follow up. My husband called, left a voicemail. At 5:00 pm they called and said they would be here first thing Saturday morning. Well it is now 5:15 pm Saturday, nobody came and no follow up. Not trustworthy, it seems like after they got paid they were done. read more

We used Coles pool service to have a valve replaced on our pool did a good job we had our pool newly resurfaced and used them to keep the maintenance on it as we were going out of town the pool was green of algae most of the time we were gone we returned to find our new finish is now full of dark streaks looks as though chemicals were poured in it to soon they also gave my pool to a different company without my permission said it was his business partner which was not true he did come back to look at it after we called 2 times said he had calls out to see what happened to it and would get back to us it's been a month now no call very unprofessional, bad service I wouldn't recommend them I only gave them 1 star because I had too very dissatisfied read more

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We inherited a house with a pool in bad condition. It was green/black, half full with non-working equipment. Dave was quick to return my call (found on HomeAdvisors) and came out to give us an estimate. His prices were fair and he went above and beyond during the time we worked with him. He quickly got the pool back into working condition and then serviced it until we sold the house a few months later. I would highly recommend Dave and his company and would rehire if I ever had the need in the area. read more

This is by far the most honest and reasonable pool service in the area. Highly recommend!!! read more

Very poor service. Paid a monthly fee which was supposed to include weekly service including chlorine tablets chemicals etc. sweeping and vacuuming pool. Came in to town and pool was green with a layer of algae coating the entire pool! Called them and the owner says pools can turn green overnight. They don't if they are services as they are supposed to be. Once I challenged him on that he ceased up and said his son/worker whoever he was, was sick last week. Ok so now we have established it's been 2 weeks since he serviced and cleaned the pool. Then guys says so are you going to be all mad etc (forget word he used but totally defensive move on his part). Of course I am mad! My house is for sale with realtors showing it. I come to town to have a pool party with my family and come home to a green pool! Do you think I'd be happy and jumping for joy especially when I'm paying them to take care of the pool. It should be swim ready at all times! He sure is quick to take the monthly service fee out of my account but then doesn't do the service. Not the first time the pool hasn't been serviced right either-should have cancelled then. Lesson learned. read more