According to my husband, customer service is great! Very helpful & knowledge staff! Will definitely go back

Damien is the man!! I will continue coming back here just because of him. He dropped what he was doing to help me fix my pool cleaner and went above and beyond to help me with an amazing attitude. I run a commercial facility and go through a lot of chemicals and I was going somewhere else to get my chemicals. Damien price matched today and gained my business for life. read more

Damon is the absolute best. He is so friendly and helpful. He's helped my husband with every step in becoming new pool owners.

The Menifee location has a worker by the name of Damien. He was very polite and patient with me being a disabled veteran comes with many challenges. One of them is hearing, and he took the time and explained everything to me and I really appreciate that read more

Great customer service...the store usually always has what I need to keep my pools dialed in and looking good.

I went in the other day with zero knowledge about pool vacuums but left feeling very informed. The worker really explained the differences in all the options and never tried to sell one over another. I appreciated him taking the time to help me. Will definitely go back!! read more

During an extreme heat wave, my pool started turning green. The staff at Leslie's continued to work with me to resolve the issue. One employee, in particular, Damian, was spot on with the treatment needed. Alas, my pool is back to being beautiful and clear. Thanks to Leslie's pools. read more

Leslie is a great place for your home pool needs , if you need anything stop by and see Kevin the store manager.. this guy is always helpful at all times. Every time I stop by the store his always helping someone out in their pool service. Great store manager. LESLIE COMPANY you should recognize Kevin's hard work and dedication. Thank you Kevin. read more

First off there are only a few up front parking spaces and two Leslie's pool vans were taking up some of those spaces. One of the vans had 2 workers sitting it it smoking. So unprofessional and I refuse to shop here after seeing this read more

I received my gray cooler today and was pleasantly surprised at the great quality of it. It seems to be built so strong it could last me for the rest of my life. I would like to thank corporate for making it right. I would like to reach out to Arlene and thank her for her help. It's nice to see a company that can be objective to a customer's recommendations You guys hit the ball out of the park, great job. Johnny Ray read more

Leslie's Pool Supplies - Hot Tub & Pool Near Me - Menifee, California

I want to thank Ethan for helping resolve my poolvac problem! He went above and beyond to make sure we figured out what was going on with it, mined you Murrieta's Leslie's said they fixed and didn't! Thanks again Ethan for being so meticulous! read more

Kevin and Katie are awesome! Great customer service with great knowledge on pool equipment and products. Definitely recommend there services to others before calling an expensive pool company. read more

Recently purchased an above ground pool and had no experience with maintenance. Visited Leslie's Pool Supplies in Menifee and found their staff to be very professional and informative. Free testing of the pool water has been very helpful and provided a printout for my records. Thanks to their staff. read more

Kate is a awesome customer service. She is kind and helpful whenever I come to check my pool testing. Ever since I had Kate help me with my pool service, my pool has been outstanding every time when doing the testing thanks to Kate with all the the advice and how to keep my pool clean. My pool has been outstanding thanks to her I have save a lot of $$ paying a pool guy. Just from following simple instructions and adding the write chemical in the pool. Our pool has been 100% good with all the testing thanks to Kate I haven't got any problems with my pool. read more

Do not expect to get good service of you have a guarantee for installation. Pump went out. Called Leslie's a dozen times could not get a call back. Asked for manager to call.. no call. The kids at the store are nice enough but I guess you can only expect so much from teen agers. Btw it will be 3 weeks to get my repair done if they actually show up at their appointment time. I dont trust anybody who consistently ignores the customer. Shame on you Leslie's pools. I will never do business with you again. read more

If your in need of some poll equipment in an emergency this place is ok but the prices are really high for standard pool equipment and toys. People were friendly but just wouldn't make it my local store vs ordering online. read more

Absolutely amazing! Me and my husband are first time pool owners and it's been green pretty much the whole time we've had it. A friend recommended Leslie's and they did not disappoint! Both the managers, Gabby and Mike, were extremely helpful. Gabby got me a step by step treatment that worked wonders, our pool is crystal clear and finally ready to use, she explained what we would need for weekly maintenance and let us know that we could test our water there for free. Mike was able to answer all my husbands questions about taking apart and cleaning our equipment as well. Really great teamwork over there! I will definitely be going back. read more

The staff is always knowledgeable and helpful but the prices are always higher than anywhere else. The stores are clean and they will help you with fixing or diagnosis of your equipment for free. If I really have to have something right away I will come here for the convenience read more

Leslie's Pool Supplies - Hot Tub & Pool Near Me - Menifee, California

See all

Kinda expensive, but a must visit if you buy muriatic acid often as I do. Note of caution: The home depot and lowes MA is about half the strength of this stuff, so don't be fooled by the slightly lesser priced big box stores. Get it here and you'll receive a much better deal. read more

Ethan was amazing! He is helpful, knowledgeable & has great customer service thank you for your recommendation on products to use for my pool, they worked like a charm! read more

Horrible customer service first of all it's kids working in there and they don't know what they're doing we brought our pool pump and they told us nothings wrong with it so I went back in there and showed the other younger kid what was going on again it locked up and we explained everything they told us all your pump is fine you can clearly see there is wear and tear on the gears there is grooves into the plastic which doesn't look normal any commonsense person would look in there specially a person that supposed to repair pumps again they still have the pump a month later and finally have to tell them something needs to be changed and then they change it again very unprofessional they have kids running a business that don't know what they're doing very unprofessional don't take your pool Equipment here find a licensed professional because again these people are not licensed in the business that may be but their employees are very lack of knowledge read more

Ethan, Spencer and Kate are all great. I had pool vaccum issue and they went above and beyond, even after hours. Sometimes, you just have to give someone a chance. A+++ read more

I would like to thank Spencer for all the help and knowledge he gave me the day I purchased my pool cleaner. Spencer is very knowledgeable when it comes to your pool cleaning services. Thanks !! See you soon. read more

We had our pool installed last summer and we chose not to hire a pool guy/girl because we chose to go with a salt system and have virtually everything automated so that maintenance would be very minimal. However, we came to find out that there is still a lot that we have to do to maintain the pool ourselves. We sort of freaked out because we didn't want our 100,000 dollar investment to be ruined and end up costing even more money. Luckily, we dropped by Leslie's at just the right time and met Kevin. He tested our water and gave us some very useful information about maintaining our pool. The best part is he didn't try to hustle us out of any money by suggesting a bunch of extra items that we didn't need. He seems to be very trustworthy and we feel confident that if he suggests something, it is something that we absolutely need. Therefore, we highly recommend this location. We will be back regularly to make sure that our investment is always well taken care of. read more

I'm going to do a short blog on my experience at Leslie's and update it daily. In June of 2015 I purchased a Hayward EcoStar variable speed pump which just broke on August 1st. I contacted Leslie's on August 2nd and a polite young man answered the phone and looked up my data told me the pump was under warranty and that there was not an uncommon problem with this type of pump. He indicated they would get back to me. Great! About 4:30 I had not received a call so I called Leslie's back. A polite young lady answered, apologized for not calling me back as they had been very busy inside the store. I prefer to do business through large chains as they seem to have more stability and reliability, but I question having the equipment service burden placed on the shoulders of folks working inside a walk-in retail store, especially in the summer. But we will see. read more

I had such a hard time balancing my pool water until these guys came to town. Melissa has wonderful service excellence. She will keep your water crystal clear, always listen to her advice! Pleasant and outgoing, just be patient, they get busy when the temps go high, but it's so worth the wait! read more

The staff is always so very helpful. I appreciate the knowledge when trying to do the chemicals to my pool. And my needs to maintaining our first pool. Thank you for your help.. read more

I was taking care of a friends pool while he is gone on vacation. He gave me a brief overview, very brief. His instructions were 1 gallon of chlorine a week and half gallon of acid. Well day 3 into a 3 week adventure, the DE filter pressure is up by 8PSI, the spa is foaming and his test strips are expired. So I went in here and the young man working behind the counter was super helpful! Now I feel like a pro! I got some non expired test strips and he explained to me what chemicals affect what on the test strips. He also explained to me a little about a DE filter, so everything is back to normal! Thank you! read more

As a walk and brick and mortar operation , they are knowledgeable, and polite, and well stocked. They are not inexpensive, but their product mix is of a higher quality than a general retailer who happens to also sell pool supplies. I have purchased a pool pump, and the install from them, and everything was fine. My last transaction did not go well. I scheduled a pool and jacuzzi light purchase and install about 3 weeks ago from them. 3 days ago I received a confirmation email. I waited from 8am to noon yesterday at my house for the technician to show up. At 12:30, I called the store to find out why no one has shown up. A very polite young man apologized stating he had my work order in front of him , but had been so busy with walk in customers, he did not have time to call and let me know the pool lights were never ordered. He went on to explain he was borrowed from another store, was by himself, and that to reorder, the soonest the lights would arrive would be 3 days, at extra cost for expedited delivery. I explained that was not responsibility and Leslie's should take care of it. He stated he would call me back. Through Yelp, I asked Leslie's to contact me before I wrote this review, but no one has. In the future I will continue to use Leslie's as a walk in store, but I doubt I will use them as a contractor for repairs etc. read more

Went into the store for the first time yesterday. I've owned pools before but never a salt water pool since my recent move to Menifee. I talked to Kate about my issues and she walked me through the process and helped me with chemicals and got me back on track. Kate is a real asset to the store and I cant thank her enough for her knowledge. Thanks Kate. Great job! read more

I used to go into Lefty's pool at least twice a week for help with my pool because I knew that they really went out of their way to help me . it always made me feel happy to know that I would receive good advice and help from the employees Spencer the manager and the Assistant manager Kate, i'm not saying that the new manager is not nice but the quality of care is different. Spencer is no longer there it has been several months as for Kate she still is great but I never see her... Spencer and Kate together made Leslie's pool more of a family type setting and I miss that so please bring Spencer back to the store . read more

Melissa is a great sale rep. She is awesome I have never had better service and a better looking pool until the menifee Leslie pool supplies opened up. Melissa will help you all the way though until your pool looks great, and even days after. She is very out going, friendly and always there when u need her. My pool has never looked better until this summer of 2014. Melissa really know what she is talking about when it comes to your pool. THANK YOU SO MUCH MELISSA. read more

Love Spencer's customer service! I don't know anything about a hot tub that came with home I purchased. Spencer answered all my questions without making me feel "dumb." I was impressed with his multi-tasking. When he is working alone he greets each cutomer walking in while handling cash register and politely acknowledging and apologizing for any wait the customer may have had. read more

My Hayward Ecostar pool pump died on 8/8/17 (Never purchase an Ecostar pump!!!!!!). I contacted Mat at Leslie's on 8/9/17. Based on his recommendation, I purchased a Pentair Intelliflo 2 VST pump. Leslie's had a free pump install with purchase promotion. The install technician called me the same day but the install date he quoted was 8/22/17. My pool would have turned to pea soup during the 12 day wait in the hot weather. I recontacted Mat and he pulled a few strings. My pump was installed on 8/12/17. I could not be happier with Mat and the Pentair Intelliflo 2 VST pump. read more

I just wanted to say thanks to Spencer who helped me take care of a credit card issue. He was very polite and so helpful.

I was very pleased with the service I received at this store. The store clerk was helpful, kind and knowledgeable about pool and spa supplies. We needed for an above ground spa latter and after looking through the book I found a suitable latter. They also have a wonderful service that helps keep your pool and spa balanced. Thank you. read more