We moved from OC to the area and after one summer we decided it was time for a pool!…read more We met Antonio Martinez and he was amazing! He has helped us with everything from start to finish.. he is definitely your go-to guy!! When he wasn't available Nick was the person that could get us our answers right away! As for the construction side Milton was incredible as well! He always made sure to communicate with me the next phases of the project! Moral of the story...Stop by and take a look for yourselves!! THANK YOU SECARD TEAM!!

The construction was finished on time for the most part, the first liner they put in had a leak,…read morethe second was installed and is fine. What really inpressed me was that the Salesman Antonio came out when i had concerns about my pump losing prime, he came out, which he didnt have to do, spent some time with me. Now i am relaxing in my pool by Secard!

Jim and everyone at Quality Custom were amazing!!!…read more We only got one quote for our pool and it was from Jim. After talking with him, we knew that he was going to deliver a great product at a reasonable price and he sure didn't disappoint! Quality Custom does not sub contract any work. Everything is done in house so there is no waiting between the building phases for the pool. Jim is very involved in the entire process and his company sends out emails, almost daily telling you what to expect next, etc. in the building process. They started our pool April 3rd and we were filling it on June 26th, finishing ahead of schedule. Along with Jim, everyone on his team, including the workers are extremely nice and you can tell they love what they do. We had our pool guy come for the first time this past week and he told us that we have the Lamborghini of pool equipment (filters, pumps, etc.) He told us Jim does that because he doesn't have to spend more money on sub contractors for the pool so he gets top quality equipment. He also said he loves coming to a house that was done by Quality Custom because everything is so much easier for him from a maintenance perspective because the pool and equipment were put together so well. Overall, there's not enough stars I could give to Quality Custom Pools!! They were great from start to finish. If you're thinking about building a pool don't waste your time with anyone else!! P.S. We asked if Jim could come Back and put the stone and coping around our fire pit to match our pool. Without any hesitation he said absolutely and his guys came back to match our fire pit to our pool. Once again, it looks amazing and his guys did an amazing job!!!

Still weighing our options, but when we do decide on a pool it's going to be with Jim at Quality…read moreCustom Pools. He's been a blessing through this process, the most down-to-earth pool guy we've met. Jim really took our vision and ran with it. Out of everyone we talked to, he was the only one who didn't feel like he was trying to sell himself. His actions and the way he carries himself speak louder than any pitch ever could. I also really appreciate how he handles himself online, especially when responding to customers on Yelp. It says a lot about his character and how he runs his business. In-laws beat us to it. They're already in the digging phase. Been a clean start.

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

This is gonna be my honest review of this company, so here it goes…read more Called a few places and got multiple quotes on a pool and concrete , I was impressed from the start with Austin Rizzo. They gave us a good price on exactly what we wanted at first we were a bit sticker shocked but they worked a great package deal together and decided to use Premier and it's best decision we've made. I was blown how great there team is, Shannon was great at scheduling all the steps it took to build it and 6 weeks later our pool is complete. Thanks Austin and all the crew members who made it happen.

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Thank you Action Pool. You were the only pool supply that took the job. My pool is now automated…read more Ryan gets the shout out. Thanks you for explaining everything and saving me money on a part I didn't need. BRADLEY (owner) get that guy a raise!. Rock on Ryan. I'm sure I'll be requesting Action in the future. Anyone reading this review, I highly recommend Action Pool & Spa supply for your maintenance.

The BEST Pool Guy in La Cresta Honest, Reliable, and Just…read moreAmazing We live in La Cresta, and after getting quotes from five different people, our pool guy was the only one who was honest, reasonable, and didn't try to give us inflated "La Cresta" rates just because of our location. The others either overcharged or didn't seem to know what they were doing, he stood out immediately for his professionalism and integrity. Even though we're a bit out of the way and our pool requires more attention than most, he never complained and has consistently gone above and beyond. Our pool has never looked better. Its crystal clear, perfectly balanced, and always ready for use. Brandon shows up when he says he will, communicates clearly, and takes real pride in his work. You can tell he actually cares, and that makes all the difference. If you're in the area and tired of dealing with overpriced, unreliable companies, give him a call. You won't regret it.

I had an amazing experience with Ray! I needed help setting up my above ground pool equipment on…read moreshort notice, and he came through big time. He was extremely prompt, friendly, and knowledgeable as well as affordable. you can tell he really knows his stuff. He took the time to explain everything and made sure everything was working perfectly before he left. It's rare to find someone who shows up quickly, does great work, and is a pleasure to deal with. I'm very grateful for the help and highly recommend him to anyone needing pool setup or maintenance. Definitely someone worth supporting!

Late review: signed contract in December 2020/Pool completed in late May 2021…read more We had half a dozen consults before choosing this company and we pretty much knew what kind of experience it was going to be a couple weeks in. No communication, I had to constantly reach out to ask what was going on. It all started with them beginning nearly two weeks later than stated on our contract and then when the excavators call me outside because they are confused between the plans and the design, I knew it would be downhill from there. Their designer Kyle, admitted to not drawing our yard to scale which made the pool in the design look a lot bigger than what we were actually getting. This part was the biggest disappointment as we BOUGHT the design he presented us with. Kyle graciously gave us an "extra two feet" but, who knows how accurate that even is, it's hard to tell since we chose a free form design. During the entire process, I was cleaning up trash from our backyard daily. Their workers' personal trash such as drinks, bottles, fast food items, cigarette butts and packs, rusted screws/nails, metal wires, saw blades, it was terrible. Also no matter how many times we asked the pool company, their workers filled our trash cans week after week with work material such as rocks, shotcrete, rebar, PVC piping, bags, boxes etc. sometimes rendering it useless for us. The communication was severely lacking, I would always have to reach out and ask what was going on as we were in the dark for most of the process. Contractors would no-show or even show up unannounced at ungodly hours of the morning (6-6:30 AM) making the most noise possible and blasting their radio. Even asking to get a heads up when workers came by so I was aware of who was in our yard and for what or so I wouldn't be blocked in our garage, was too hard of a task for them to manage. On our contract, we were quoted 10-12 week process, we are now at 18 weeks with repairs that still need to be done. Another reason why we chose them is for the verbal promise from Kyle that it would be done by a certain date which they since far surpassed. They messed up the depth of our Baja shelf, we were told the pool should be 7 feet with our jumping rock/grotto, but was only made 6 feet, the spillway from our spa has been butchered a few times and now needs to be replaced, and worse of all 90% of our coping cracked within the first month, but according to the owner (Doug Patterson) we signed in our contract that we understood that concrete cracks, yet there is nothing stated in said contract. This has been a miserable and high stress induced experience, completely frustrating week after week of no communication and lack of respect for the customer. The final kicker is that they started a month prior to even getting approved permits through the city which we didn't find out until the very end! The owner only seemed to want to deal with my husband and avoided me like the plague whenever he came around to check on things. Only time I personally heard from him was when he called to ask me to take down an FB post off a home improvement site when I asked for advice in regards to fixing a couple things. My most favorite part by far was the owner, Doug accusing us of withholding the final $22k payment (via Lyon Finnancial) for a couple "punch-list items" when it's stated in our loan contract that the final payment was for completion of project and we were not notified by anyone that the pool was 100% complete. The designer, Kyle asked for payment for plaster which was not a breakdown in the loan payment schedule. My husband called Lyon and they agreed to do a partial payment and then Kyle told us it's fine, that Doug said it would be easier to do the final payment at the end and then had the nerve to come at us with the "withholding payment" BS. They apparently have a huge lack of communication within their company as well. We also failed our final inspection THREE times. At the third time, we were asked if we would just like to be passed so we could be over and done with. In conclusion, I wish we had researched more, been better prepared, looked into more companies, etc because this definitely wasn't the one for us. It's so sad that we waited and saved up for 5 years of having no backyard and spent way too much money for this kind of treatment and outcome. For almost $90k we expect damn near perfection, but they definitely fell (extremely) short in so many aspects. Current update: Our turf has melted in one area behind our pool, that issue was never resolved even after reaching out a couple times and being assured we would hear back and now our spa coping is crumbling apart after a few short years and we have to pay thousands out of pocket to get this fixed.

We had a great experience with Doug and his crew at Infinium pools…read more Doug and his crew were very responsive during the build with any questions that we had. From the 3D design, demo, dig, concrete, and fill we always felt like we were part of the team. We have a small backyard and side yard which in which we have a camper. Our goal was to fit the camper while still having a pool big enough for our family to enjoy. The final product looks identical to the design. Infinium made sure our wants were met while providing the best quality that we could have asked for. Summers and entertaining are going to be great!

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

Joel responded to my request with a quality solution. The price was fair and less than other…read morecompetitors were offering. Mostly because Joel was actually providing an upgrade to my current system instead of doing a complete replacement of our controller. The entire system did not need to be replaced. Joel did what was needed and necessary not just what is in his best interest. I would knocked down 1 star due to the delays in starting. I was told the start time was earlier in the day but the delay was caused due to some issues with Yelp communication and other emergency. He started late and needed a different controller cable for my pump. Joel came back the same evening to finish the project and everything works great.

Still haven't decided on a pool yet (prices these days will make you think twice), but I had to…read moregive Cut Above Pools a 5-star review for the experience so far. They start you off with a hand-drawn sketch and, if you decide to move forward, they'll build out a 3D rendering so you can really see the vision come to life. The owner is personable, easy to talk to, and has a great eye for design. He's not just putting a pool in your backyard--he's designing your whole backyard space. You can tell he takes pride in what he does, and it makes a big difference.

Debbie and Chris at A Cut Above Pools helped turn our vision into reality!…read more Chris spent a lot of time working with us over several weeks to really understand what we wanted for our backyard. He listened closely, offered helpful guidance, and ultimately designed a space that exceeded our expectations. What stood out most was their commitment to doing the job right. They're incredibly detail-oriented and never cut corners. Throughout the process, any time we had a question or concern, they were always quick to respond and made sure we felt taken care of. We are thrilled with the final result--our dream backyard is now a reality! We would absolutely recommend A Cut Above Pools to anyone looking to build a pool or transform their outdoor space.

The good news is that today, after 1 year, 8 months, 2 weeks, and 2 days (625 days) since…read moreconstruction began on my pool project, the contracted scope of work has finally been completed and Riverside County has officially finalized my pool permit(s)! The bad news is that getting here was an absolute nightmare! Despite the fact that Taylor Made Pools failed to complete this contract, the owner recorded a lien against my property (demanding payment for the full contract balance, plus interest and his attorney's fees), the owner refused to remove the lien (even after it expired), and the owner has been gaslighting me since the contract dispute began. It took nearly a year to get through the entire process with the CSLB and for the investigator to refer the case to CSLB-sponsored arbitration. On 01/28/2025, we both presented our case and on 01/31/2025, I was awarded financial damages and Taylor Made Pools was ordered to remove the Mechanic's Lien. After completing the necessary repairs, I had to call for the pre-plaster inspection, hire a contractor to install the mini pebble, a contractor to program all of my equipment perform the 'startup' procedure, and another contractor to install the artificial turf. I also had to purchase the suction cleaner that was included in the contract, but not provided. Needless to say, this project was NOT completed for the agreed upon contract price.

What an amazing experience it was working with Taylor Made from start to finish. Craig was amazing…read moreand so responsive and always helped me in everyway possible!! No complaints get a pool by Taylor Made