Wish to thank Robert and Harry For solving my pool dilemma with the right part and a great price. Robert the counter man was very knowledgeable and easy to work with and understand. he went out of his way to satisfy my problem. I highly recommend Valley, Pool And Spa for your Pool And Spa needs as it is a great place to visit. sincerely yours Clifford Montuoro. read more

Been going to Valley Pool Supply for the past 2 years. They are very helpful, very knowledgable on there products and trouble shooting my problems. I recommend them to all. Jeff read more

2 years ago I started doing the maintenance to my Sister In Laws pool. I had basic knowledge of the pool Chemistry, maintenance. With Harry's help, I was able to rebuild my first pool motor, Harry had the parts in stock, and was very helpful, we also had some algae issues as well, Harry instructed me to grab a sample of the pool water. After testing the water, he guided me on what to buy to take care of the solution, he never forced me to buy anything I didn't need. After a couple of weeks of patience, the pool was back to normal. Harry is always willing to help out with any pool related questions either in person or on the phone. Last week we had the bottom pool filter housing crack, drained 1/4 of the pool water. Notified Harry the following day, he stated that he can have it here in a day. Harry called me Saturday and stated that the part was in. Picked it up and installed it that evening. Everything is working good, thanks for all ur help Harry. Harry is legit family owned and operated pool place. read more

After seeing the other reviews I was a little skeptical but I like to see things for myself and give everyone a fair chance and Im really glad I did!! I was lucky enough to buy a decent size pool to cool off in but its been years since I've taken care of one so I went in needing a refresher course. Mike was very helpful!! He gave me All of the info I needed and made sure I got all the supplies I needed without selling me things I didn't need. I'd much rather give my business to someone local and I'm so glad I listened to my instincts and gave them a try! I'm sure I'll e a regular there because I plan on getting a lot of use from my pool:) Stay safe everyone and don't always listen to negative reviews... some people are never happy and remember, everyone is entitled to have a bad day... read more

Best pool advisor and support Very patient with first time pool owner Will set you up with everything you need. No pressure just great advice and recommendations read more

Harry was extremely helpful with getting my pool from dirty green to crystal clear. His shop does get busy since he is the only one working right now. But you can leave your water sample there and he will call you once he gets a chance to run the test. Harry will not b.s. you with things that you do not need. It is worth the drive from Northeast San Jacinto to his shop. Be patient or get a job there to help him with all the customers. read more

I would give a zero if possible. I have purchased products here on occasion in the past, because it is convenient, all while listening to the same man complain about his customers. Today i was there at 9:05 but it was not open. with a message on the door, be back in 10 mins, making deliveries. I ran another errand, came back at 9:30, still not open. 3rd time he was open. I went to buy chlorine and the options were ,1 pound, 5 pound, and 50 pounds. I ask for the 50 pounds, he said he could not carry it to my car because his shoulder hurt, I said ok, ill have my husband come back, then a kind gentleman customer offered to carrie it out to my car. As he took it to my car, the owner continued to insult customers who can not carry their own items. He rang up the item, continuing to insult me because I could not carry 50 pounds, and how women come in expecting him to carry our items, and we need to carry our own S**t. I suggested maybe he could have a 20/25 pound, so we could and he flat out said no along with other insulting rermarks. After he continued to insult me to the gentleman and his daughter, and rang up the item, I decided I would not do business with such mean and hateful person. I walked out determined to drag that 50 pounds of chlorine out of my car. The gentleman customer came and took it out for me. I'm so sad that the owner of the store was so hateful, and very grateful to the gentleman who helped me. read more

I use to really like this place but every time I go in there the guy helping me puts my request to the side and starts helping other customers. For the 3rd time in a row another customer walks in or calls on the phone, after me, and he makes me wait for him to help them. Very unprofessional. When that happens to the owner he puts the phone on hold or has the next customer wait, but the owner isn't there as often so I'm left to deal with his worker. Looks like I'm going to have to find another pool place. read more

Called for a part this morning shopped at other stores for price comparison they beat them buy 20 dollars thanks again read more

Valley Pool & Spa Supply - Pool Cleaners Near Me - Hemet, California

Went to this place once, 14 years ago, when I just bought a house with a pool and I knew nothing about pool care. I got terribly oversold and never went back. Valley got my money once, but lost me as a customer for life. I've since spent all my pool dollars at Leslies. read more

Valley Pool & Spa Supply - Pool Cleaners Near Me - Hemet, California

I was searching high and low for a rubber wrench to remove the cover to our fountain filter. No where to be found at the size of 8 inches until I found Mike at Valley Pool and Spa Supply! He promptly went the to back of the store and GAVE ME ONE! He said it's been there for years and no one uses it! What a phenomenal person Mike is! Thank you Mike and everyone in Hemet should utilize he services and products! read more

Great selection and good prices. The owner is very helpful in solving any pool problems

I had the technician come out twice to fix my heater. The first time he said it was a logic circuit board. It was going to be $1100.00. Then he came back in a few months later and couldnt figure it out. I called another pool service technician and in 20 minutes told me there was actually two parts bad and showed me. So I ended up replacing the heater with a "NEW" used one for less money then the one part was going to cost. Ill be going with the new person from now on. read more

About 2 yr ago, I called this place for some chemicals and supplies when we moved to in the area. Harry (I think he is the owner) was really helpful. He took his time to explain things since we never owned a house with pool before. He also suggested a couple of names for pool cleaning service. I don't go to Leslie's; their prices are high and more importantly you do not get the service. Valley got my business for good. read more

I have been going to valley pool for over 20 years and have always been given the best service and information available, they always take the time to insure i full understand the how, why, when of every situation. read more