Our pool pump had kicked the bucket and we were looking for a reliable tech to complete the install…read moreif replacement. Mike was recommended by another pool service provider. Mike came out and looked over current set up. He gave recommendations on additional upgrades to complete and how to save $$$ as some systems can be very expensive. Once hardware was delivered, Mike was able to set up installation in no time. Thanks again Mike for great service.

Well I told Mike I would leave a review for him because I don't need anyone to make me happy ,…read morebased on his text message. He tried to tell me after I cancelled my service and they did not show up the last day , was because of it being 5 weeks in a month when I have been charged the same am month after month even with it being 5 weeks on other months . His guys never once vaccoom my pool in 6 months , they put the least am of chemicals they can 1 gallon a week in a 30k gallon pool all summer ; algae was never stopping despite cleaning filters , I had to buy something off amazon for 80 bucks that finally stopped it . , the rude customer service from Mike is why I am writing this review. Through his text messages and excuse about most company's charge more in a five week month , what a load of crap Mike . I never complained but this is crazy I never complained about his young kids doing a crappy job not vacuuming the pool every week when they were supposed to because I didn't want them to get in trouble, but they weren't doing their job and it most companies do vacuum the pool once a week so I'm going to find another company. Hopefully this time I'll get what is worth $175 a month for a five dollars worth of chlorine a week come on oh and 10 minutes they spent 10 minutes every single Tuesday at my house. I prob should have read his one star reviews before signing up with him .

1000% satisfied family!!! Simon and his crew were great. Not…read moreonly did they answer the phone the first time we called but they offered to come out the same day! I was blown away at the ease of everything. Heather gave us an estimate and we signed on September 1 2022. We applied for the loan through them and 1 month later after it all went through the crew was here starting. They finished in 15 weeks! There was even some holidays during this time too!! I have to add this in: Prior to this amazing company we called around to other places and not only does every other company not even answer or return calls but they were giving us crazy estimates and time of completions and saying off the wall things like "you have to remove your air conditioner for nine months." LOL UM Hello we live in the desert! Another pool guy said it will take 9 months. Another guy said there's no way we can fit through your gate. Simon literally said it'll be done before Christmas and it was....4 days before too! Simon was so chill. Never a problem, his crew was super polite, clean, on time and courteous. When I picked up the tile, Simon pointed out that it might be a little bit too busy and he was so right. In fact, I trusted him 100% and asked him if he would just pick out something nice and boy am I sure glad that he did because it turned out amazing. I asked Simon to connect us up with a turf guy during all the construction and a great guy showed up and banged it out. Then I asked Simon to move a couple trees and he moved them. I told Simon I needed pots to remove tons of river rock and poof he brought me big planter pots. He's so sweet!!! I am a small business owner so I know how important reviews are and being reliable and honest is. That's exactly what Simon and his crew are. There isn't another pool company out there thats better than them. I know because I called every single one of them!!! Always Reliable transformed my back and front yard (The front yard wasn't even in the plan but I asked Simon if we could pour concrete out front too while they were out back and he didnt hesitate to help) He ALWAYS answers his phone and texts. Simon knows what he's doing. Don't even waste your time calling anyone else. They're all amateurs. Always Reliable Pool & Spa services wins again!!

We used Simon with Always Reliable Pools for our backyard renovation and also addition to our…read moredriveway for the front. They redid our existing pool adding new stone tile shelf reef and pebbletec all new pool equipment added a bbq island ran all new plumbing/ drains and landscape lights throughout the front and backyard and of course poured concrete in front and back. We are so thrilled with the outcome. Everything still ties into the style of our home and we absolutely love every bit of our outdoor space. Thank you so much to Simon and his amazing team for doing a fantastic job. We highly recommend Always Reliable Pools!

We are very pleased with the outcome of our pool. It looks fantastic, everything works beautifully,…read moreand everybody involved in building it was very respectful/polite. We appreciated that they do all of the work within their company and they do not contract the job out. We are going to have many amazing summers due to this amazing addition to our backyard.

I needed some work done that he was not able to perform because it was out of his service area. He…read morewent the extra mile to ensure that I was taken care of and connected to someone who could help me. This shows at a deep level the care he has for people , even knowing that I would not be his client. Integrity and the human association is a huge part of contracting business with a company. I highly recommend Quality Fiberglass Pools.

Honest, Reliable, Fair Prices and would highly recommend to…read moreanyone needing a pool service!

Recently started weekly Jacuzzi service with Landon. He came out the same day I called after his…read moreregularly scheduled appointments. He explained everything thoroughly and got the water looking clear right away. No problems since!

Jim and everyone at Quality Custom were amazing!!!…read more We only got one quote for our pool and it was from Jim. After talking with him, we knew that he was going to deliver a great product at a reasonable price and he sure didn't disappoint! Quality Custom does not sub contract any work. Everything is done in house so there is no waiting between the building phases for the pool. Jim is very involved in the entire process and his company sends out emails, almost daily telling you what to expect next, etc. in the building process. They started our pool April 3rd and we were filling it on June 26th, finishing ahead of schedule. Along with Jim, everyone on his team, including the workers are extremely nice and you can tell they love what they do. We had our pool guy come for the first time this past week and he told us that we have the Lamborghini of pool equipment (filters, pumps, etc.) He told us Jim does that because he doesn't have to spend more money on sub contractors for the pool so he gets top quality equipment. He also said he loves coming to a house that was done by Quality Custom because everything is so much easier for him from a maintenance perspective because the pool and equipment were put together so well. Overall, there's not enough stars I could give to Quality Custom Pools!! They were great from start to finish. If you're thinking about building a pool don't waste your time with anyone else!! P.S. We asked if Jim could come Back and put the stone and coping around our fire pit to match our pool. Without any hesitation he said absolutely and his guys came back to match our fire pit to our pool. Once again, it looks amazing and his guys did an amazing job!!!

Still weighing our options, but when we do decide on a pool it's going to be with Jim at Quality…read moreCustom Pools. He's been a blessing through this process, the most down-to-earth pool guy we've met. Jim really took our vision and ran with it. Out of everyone we talked to, he was the only one who didn't feel like he was trying to sell himself. His actions and the way he carries himself speak louder than any pitch ever could. I also really appreciate how he handles himself online, especially when responding to customers on Yelp. It says a lot about his character and how he runs his business. In-laws beat us to it. They're already in the digging phase. Been a clean start.

The good news is that today, after 1 year, 8 months, 2 weeks, and 2 days (625 days) since…read moreconstruction began on my pool project, the contracted scope of work has finally been completed and Riverside County has officially finalized my pool permit(s)! The bad news is that getting here was an absolute nightmare! Despite the fact that Taylor Made Pools failed to complete this contract, the owner recorded a lien against my property (demanding payment for the full contract balance, plus interest and his attorney's fees), the owner refused to remove the lien (even after it expired), and the owner has been gaslighting me since the contract dispute began. It took nearly a year to get through the entire process with the CSLB and for the investigator to refer the case to CSLB-sponsored arbitration. On 01/28/2025, we both presented our case and on 01/31/2025, I was awarded financial damages and Taylor Made Pools was ordered to remove the Mechanic's Lien. After completing the necessary repairs, I had to call for the pre-plaster inspection, hire a contractor to install the mini pebble, a contractor to program all of my equipment perform the 'startup' procedure, and another contractor to install the artificial turf. I also had to purchase the suction cleaner that was included in the contract, but not provided. Needless to say, this project was NOT completed for the agreed upon contract price.

What an amazing experience it was working with Taylor Made from start to finish. Craig was amazing…read moreand so responsive and always helped me in everyway possible!! No complaints get a pool by Taylor Made

Priest Pool service did an amazing job with my pool. My pool was over 30 years old in need of…read moreremodeling. Pri made it simple easy and educated me on several topics on pool performance and longevity. He was quick to respond kept me informed and also did a great job installing the pebble tech, new plumbing new jets and coping. My pool remodel was done way ahead of schedule right before the beginning of summer. I would definitely recommend his services.

Pris delivered on everything he promised and more. Our pool turned out absolutely gorgeous. He and…read morehis crew were professional and talented. The price was very reasonable as well. We had a very old pool that needed to be completely resurfaced as well as having the concrete surrounding the pool re-done. We can't be happier with the results.

Adam has been servicing our pool for close to 10 years now & he does an Awesome job we have never…read morehad an issue that he couldn't resolve, I highly recommend him & his pricing is very good also.

I've been using Mirage Pool Services for 3 years plus, these guys are great "Adam" the quality of…read moreservice is 100% and above!! My pump recently went out and Adam / Alex located when for me and installed it right away! Again customer service is far and beyond out of this earth!! Thank you Adam / Alex!