The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

We were given a timeline of a month or two on completing our pool on December 2021. That included…read morecoping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed. There were some issues with setting and managing expectations up front but in the end, we are happy with the final product. It is 4/28/22 and pool coping, tile and plaster are complete. We had a 4 month wait and it took 1 month to get the job done. There were a few unexpected expenses during the project but that is to be expected for a project like this. By the time the project was complete we ended up paying roughly 20% more than the quoted amount. Also, we had to choose different coping as the one we originally chose was no longer available due to supply chain issues. There are a lot of shortages going on right now. Workers and supplies. This is not a fault of Blue Escapes, these are just the times now and unfortunately, we along with Blue Escapes were caught in it. This along with price hikes on everything (plaster, tile, etc.) which we weren't charged extra for. Blue Escapes uses quality workers. Watching them lay the tile and take their time with each tile they laid just solidified why it takes a while to complete these remodels. The owner is an honest man who is a wealth of knowledge. Bob (the owner) came out to ensure each step was completed to his satisfaction.

Our wish was their command! At a fair price, too. We wanted a water feature and shorter steps and…read morethey delivered just in time for pool season. It's quite a comfort to know I have an honest and talented pool renovation and maintenance company just a phone call away.

It's all about customer service! I needed a special part for a hot tub (cold plunge) and I called 6…read morepool spots and none of them had what I was looking for, but bigger then that, they weren't hungry to help me out. When I called pinch a penny I spoke with Eyob and he was Super Helpful! I sent him a video through a text, told me he would contact me back when he had more info; 15 minutes later, received a call back and he had sourced the item I was looking for from his local warehouse. Eyob definitely went above and beyond for me and I'll be back as a returning customer!!

It just doesn't get any better! No matter what issue or concern that I may have, Eyob and Darrin…read morenever fail to come through! I had equipment issues and Darrin was VERY patient taking me step-by-step to resolve my issue. After many days of rain, when I had chemical imbalance issues Eyob helped me to get my chemicals back in balance. What I truly appreciate about them is that they never try to sell me anything that I don't need. Eyob and Darrin, you are great! Pinch-a-Penny is fantastic and you will continue to be my go-to. Thanks guys, I really appreciate you.

First, let me start this review by saying that if you're looking to build a pool and have never…read moredone this before you are in for a shocking experience. This will be a fun, exhausting, exciting, frustrating, angry and elation filled 5+ months ahead of you. Luckily, Cody Pools can help highlight the good and mitigate the bad. We moved to Dallas from NYC late last year and had ZERO experience with owning a pool. We interviewed 3 different pool builders locally and received bids that ranged wildly across the pricing spectrum. Cody's bid came in the middle and we felt it was very fair. I even price checked them with my friend who owns a pool building company in another state and he said he would charge me the same price for our design and he confirmed Cody Pools to be very reputable. The wife and I did get off to a rocky start with our designer but if you encounter the same issue, I certainly would not let that deter you from using Cody. Once the real work starts, it's only Project Managers and construction people you deal with. Our Project Manager was Shawn Barnacle and he was absolutely amazing. If he is on your project, you are lucky and I guarantee you will be pleased. He was always responsive and always on your side any time you had a question, concern, adjustment to be made, etc... We shared pots of coffee on many a morning as we discussed where we were in the process, what's left to complete and how much longer it will take. He's been in this business a looong time and seen it all. He is honest about every aspect of the project (even if you don't like what he tells you) and is absolute about you being happy with the finished product. Some things to be mindful of - Hidden costs: we ended up having to re-route electric wires and gas lines, both of which Cody does not perform and were additional expenses. This includes sprinkler system repair/re-routes after they complete the pool. Also, the yard gets COMPLETELY destroyed during this build process and needs to be re-sod/landscaped afterward which is another expense. Cody is happy to recommend contractors who can do all of this work and we found those recommendations to be solid. (Shawn will make sure no one takes advantage of you.) Timing: whatever time frame you have in mind, add another month....at least. This is a seriously invasive process and you should set your expectations accordingly before you even begin. From initial design to naked swimming, I would say it took 6 months. We did have sporadic weather delays contributing to this and under optimal circumstances, I believe they could start/finish the entire process within 4 months. Overall, we were very happy with Cody Pools and if you're crazy enough to chase that dream of swimming naked in your own backyard, I strongly recommend hiring Shawn, his beard, and Cody Pools to help make it come true.

From the owner: Cody Pools is an award winning swimming pool builder serving the greater Dallas, Ft. Worth,…read moreGarland, Frisco, Plano, Southlake Carroll and surrounding areas. Established in 1994, our we're one of the top swimming pool builders in Texas and we also have locations in Austin, Dallas/Ft. Worth, Lakeway, Georgetown and San Antonio

Quality spas. Knowledgeable manager and Great selection of spas…read moreIt's nice to have a local factory outlet near my home

Aqua Living went above and beyond with their customer service, communication, professionalism and…read moredelivery of our spa. We were provided timelines, updates and expected delivery dates and we couldn't be happier with their service and our beautiful spa! They were so very helpful with every step of the process from start to finish. Our spa is everything we wanted and more. Top quality craftsmanship that is well made, beautiful, comfortable, and all the jets that are perfect for our wants/needs. Our spa was delivered quicker than expected and the installation was flawless and easy. We would highly recommend this company, their spas and other products. We look forward to recommending them to our friends and family and will be repeat customers for life. Thank you for a stress free and wonderful experience!! We are loving our new spa!!

Excellent pool cleaning company! Been using them for several years. Mike and Chad always go above…read moreand beyond and are always willing to work with you. They always do great work - fair and honest. Highly recommend!! A++++ service!

Were first time pool owners and our backwash valve went out and we were in panic! The guys answered…read moreour call ON A SATURDAY and came to our rescue! They replaced it with no problem and even answered questions about pool maintainance! Thank you all for helping us out today!!!

Watermark pools are professional honest knowledgeable economical…read more I owned this pool since last 25 years and this the best professionals I dealt with . I recommend this commendable services the all pool owners . LORD BLESS THEM WITH PROSPERITY

At the beginning of April, we called watermark, they quoted us, we paid half. he came out quickly…read moreand said he needed to get a part and asked for the rest of the money. He left our spa in disarray, then called to say they didn't have the part but he'd order it. since then it has been excuse after excuse for why he can't come out, meanwhile we're out 1,200 dollars and our spa is still broken. It has been a full month

My pool has been swamp green on and off since February. I begged my leasing company to send a new…read moreservice provider out and finally, Dan from Pool Troopers, to the rescue!! The previous pool vendor gave me a list of reasons as to why this was happening and was constantly "waiting on approval for leasing company" or parts ordered. Dan fixed both issues with parts he already had on him and had the pool clear and glistening in under half an hour and we were able to swim the next day. Months of stress and repeated phone calls and he fixed in one quick visit. Only wish I had been even more persistent about switching vendors sooner. Dan from Pool Troopers, thank you sincerely!! We were able to swim for the July 4th and actually enjoy our backyard!!!

Have been getting a weekly cleaning service done for about a year or so which the technicians the…read morecome out to service changes from time to time. All of the technicians have been friendly and pretty good I've been pleased. We have a relatively new technician for me anyway Joshua Ramírez has done an outstanding job my pool has never looked this good I hope he stays on my route for a long time.

After years of searching for a reliable pool service, I finally found the gem I've been looking…read morefor--**Penny Pincher Pool and Spa in Plano, TX**. Skyler, our technician, is the definition of professional: polite, knowledgeable, and always on time. Since switching to Penny Pincher, my pool has stayed **crystal clear**, week after week. Before them, it would turn cloudy within just a few days of service. What really sets them apart is the attention to detail. I get an email after each visit with a breakdown of the chemicals used and exact amounts--no guessing, no surprises. It's that kind of transparency and care that makes all the difference. If you're tired of inconsistent service and want a pool that looks as good as it should, **give them a call at (972) 208-2999** or stop by and see them. You won't regret it!

Had major pool upgrade everything put back together and my band clamp for my filter needed to be…read morereplaced. Lots of leaks. Eli found the part and we picked it up today (same day) and now leak is fixed. Shout out to Eli he saved the day