After the snow storm, I couldn't get the company that maintains my pool to come out to fix my pump because they were too busy servicing clients with bigger pools and I have a smaller pool. Yet they were charging me the same monthly fee they charge for bigger pools. When they did come out, they said they would have to order the piece for my pump. They charged me a service call for that day to just look at the pump. Then my estimate listed the part and another service call to install it. They said it would take a few days to get the part. 7 weeks later after many phone calls and text messages, most which were ignored, the other company finally text me back and said the part was on back order.
A friend recommended this company so I gave them a call. The next day Brendan came out to look at the pool and pump. He ordered the part right there in front of me. 2 days later he was back to fix the pump, cleaned my pool and only charged me for the parts and labor. He has been back each Monday since to clean and maintain our pool and it doesn't cost us the same thing it cost for larger pools. I definitely recommend this company. Fast service, reliable and friendly.
Btw I'm still waiting for the other company to call me back to tell me they have the "back ordered part" to fix my pump. On the estimate they gave me, they were charging me $280 for the part. I was shocked to see my bill from Brendan because I was expecting to see about the same amount but it wasn't. His bill for the part was $30.
Excellent service! read more