First, let me start this review by saying that if you're looking to build a pool and have never…read moredone this before you are in for a shocking experience. This will be a fun, exhausting, exciting, frustrating, angry and elation filled 5+ months ahead of you. Luckily, Cody Pools can help highlight the good and mitigate the bad. We moved to Dallas from NYC late last year and had ZERO experience with owning a pool. We interviewed 3 different pool builders locally and received bids that ranged wildly across the pricing spectrum. Cody's bid came in the middle and we felt it was very fair. I even price checked them with my friend who owns a pool building company in another state and he said he would charge me the same price for our design and he confirmed Cody Pools to be very reputable. The wife and I did get off to a rocky start with our designer but if you encounter the same issue, I certainly would not let that deter you from using Cody. Once the real work starts, it's only Project Managers and construction people you deal with. Our Project Manager was Shawn Barnacle and he was absolutely amazing. If he is on your project, you are lucky and I guarantee you will be pleased. He was always responsive and always on your side any time you had a question, concern, adjustment to be made, etc... We shared pots of coffee on many a morning as we discussed where we were in the process, what's left to complete and how much longer it will take. He's been in this business a looong time and seen it all. He is honest about every aspect of the project (even if you don't like what he tells you) and is absolute about you being happy with the finished product. Some things to be mindful of - Hidden costs: we ended up having to re-route electric wires and gas lines, both of which Cody does not perform and were additional expenses. This includes sprinkler system repair/re-routes after they complete the pool. Also, the yard gets COMPLETELY destroyed during this build process and needs to be re-sod/landscaped afterward which is another expense. Cody is happy to recommend contractors who can do all of this work and we found those recommendations to be solid. (Shawn will make sure no one takes advantage of you.) Timing: whatever time frame you have in mind, add another month....at least. This is a seriously invasive process and you should set your expectations accordingly before you even begin. From initial design to naked swimming, I would say it took 6 months. We did have sporadic weather delays contributing to this and under optimal circumstances, I believe they could start/finish the entire process within 4 months. Overall, we were very happy with Cody Pools and if you're crazy enough to chase that dream of swimming naked in your own backyard, I strongly recommend hiring Shawn, his beard, and Cody Pools to help make it come true.

From the owner: Cody Pools is an award winning swimming pool builder serving the greater Dallas, Ft. Worth,…read moreGarland, Frisco, Plano, Southlake Carroll and surrounding areas. Established in 1994, our we're one of the top swimming pool builders in Texas and we also have locations in Austin, Dallas/Ft. Worth, Lakeway, Georgetown and San Antonio

Sorry to say this is my last excellent review for Riverbend Sandler service tech James Guice only…read morebecause we sold our home and no longer own the pool!! But James once again did a fantastic job with a small repair needed to satisfy the buyers inspection. James is just the best, he is knowledgeable, friendly and always responsive. Thanks for all your great work James!!

Riverbend Sandler just instituted a service fee on paying with credit card. This is absurd. These…read moreare not $3-5 charges. These are hundreds and thousands of dollars of repairs and maintenance and then they instituted a percentage service fee to pay with a credit card? Not acceptable. Ok fine, I will pay you cash. Nope, service people don't take cash. This is not ok. We have been loyal customers. This is not how to treat customers. This is not how to do business. If you don't like your terms with the wire company you need to manage your business with them.

Carlos and Adriano have been servicing my above ground hot tub for more than three years now. This…read morehot tub is over 20 years old. They know exactly how to diagnose and fix it every single time they are budget friendly. And friendly I love these guys and they will continue to get my business every time something goes wrong with this dinosaur. I appreciate them so much and so will you you. They get 10 stars.

Thank you Carlo, you did awesome job with the spa move and the repairs that were needed, the new…read morehot tub cover...love my deck and gazebo! Im thanking you every time I look through the window. Super recommended! Very affordable.

We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

Average price compared to others. Service declined to the point that it was more of a headache…read morethan anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers...

I love the renovations. I thought this place would never open back up and I am so happy they did…read more The ladies in the locker room was very nice as well.

After a long absence, I visited Spa Castle because they reopened following their closure for…read morerenovations. Note: Spa Castle states they don't provide sauna uniforms, but they do provide robes made of a thin canvas which is essentially the same thing. Everyone wears robes around the facility, not clothing, for the most part. That's standard for a Korean bathhouse. Great: The facilities are large and really pretty with a huge variety of pools, saunas, and lounging areas, and calming music. There's a gym too but it requires sneakers. There's a large outdoor pool area. Spa Castle is friendly to those who don't want to be nude in the locker areas as you can wear the robes everywhere. Every major lounging area had a water cooler available. They also have nice details like a swimsuit dryer and shelving outside the saunas to hold your water bottle, drink, etc. Needs improvement: There is caulk floating all over the pools, and it's coming off the benches inside the hot tubs. I would rather not have caulk inside my private parts. Tickets are pricey, and don't include any traditional spa services (massage, scrub, nails etc) which are an additional fee. At least one area was still closed, and not all pool buttons (water jets) worked. Despite the pricey ticket, not everything is in good repair. I had some issues with service. Be prepared to give your phone number upon buying tickets. I didn't want to, they insisted. Definitely started my visit on a sour note. Then, I was not allowed to leave the building to get my water bottle which I forgot in my car. I had to make a fuss before I was allowed to retrieve my water bottle. What the heck? I don't understand why the web tickets are not redeemable for 24 hours after purchase. That makes no sense. They don't offer shaved ice for sale anymore, but the shaved ice pictures are still up. I wish they would correct these details. Unfortunately, I won't be back for a while.

We were given a timeline of a month or two on completing our pool on December 2021. That included…read morecoping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed. There were some issues with setting and managing expectations up front but in the end, we are happy with the final product. It is 4/28/22 and pool coping, tile and plaster are complete. We had a 4 month wait and it took 1 month to get the job done. There were a few unexpected expenses during the project but that is to be expected for a project like this. By the time the project was complete we ended up paying roughly 20% more than the quoted amount. Also, we had to choose different coping as the one we originally chose was no longer available due to supply chain issues. There are a lot of shortages going on right now. Workers and supplies. This is not a fault of Blue Escapes, these are just the times now and unfortunately, we along with Blue Escapes were caught in it. This along with price hikes on everything (plaster, tile, etc.) which we weren't charged extra for. Blue Escapes uses quality workers. Watching them lay the tile and take their time with each tile they laid just solidified why it takes a while to complete these remodels. The owner is an honest man who is a wealth of knowledge. Bob (the owner) came out to ensure each step was completed to his satisfaction.

Our wish was their command! At a fair price, too. We wanted a water feature and shorter steps and…read morethey delivered just in time for pool season. It's quite a comfort to know I have an honest and talented pool renovation and maintenance company just a phone call away.

I have had my pool replastered/retiled, pool equipment replaced thanks to the freeze (before I had…read morethe weekly service), and weekly service by Pool Pros. You get a photo report of everything done to clean and maintain your pool. They had me up and running well before everyone else because they advised me of backlog concerns after the freeze and got me in the queue fast. I really like the photo reports after every maintenance.

Pool Tech took minimal action, charged a high service fee. Work performed didn't resolve the…read moreissue. Later in the summer I ended up getting a new pump from a different company that addressed my concerns. Now the pool works well.

My pool suddenly started losing water and the leak detection company recommended by my pool service…read morenever go back to me. After reading some reviews, I decided to take a chance and call Jay. I'm so glad I did-he answered immediately and set up an appointment right away. He showed up on time, texted beforehand, and spent about an hour thoroughly checking every possible cause. He found all the issues, explained them clearly, and gave me both temporary and long-term solutions. His prices were fair, and he even followed up a couple of days later to make everything was all good. Truly excellent service! Highly recommended.

Jay is a leak detection expert and was able to quickly assess my pool and find the leak and get it…read morerepaired. He is the guy for pool leaks. He knows his stuff and does everything himself. Some companies contract out the leak detection. Go straight to an expert and call Jay.