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    Pool Care Specialists

    3.4 (20 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Pool Care Specialists

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    1 More Service

    Pool maintenance

    Pool Care Specialists Photos

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    My experience with Pool Care Specialists was without a doubt the most unprofessional business interaction I've ever had. They came out and diagnosed a broken heater and advised what parts were needed and cost for repair. I immediately signed the quote and never heard back from them. After a week I called back and they said they forgot to schedule me. Ok no problem it happens. On the day they were suppose to come it was a total no show with no phone call. I call the next day and they said "Oops sorry we forgot...and oh by the way we can't get the parts needed for the fix". Trying to be patient and reasonable I ask if I can get the parts myself can the technician do the install and I just pay for labor. The receptionist said that was completely fine and she would reschedule me. Over the course of the next few weeks I made at least 20 phone calls advising them I had the parts and when could they schedule service. Every time I called it was the same line: "I don't know I'll have to talk the owner but I'll be sure to call you back." Never a single call back. Finally was able to get on their schedule and I got not one, but TWO more no shows on appointments. Doug (the owner) finally calls me about two months later after the initially quote and says "Sorry we don't install parts provided by customers and we don't have time to fix your heater". If they don't want to install parts they don't provide, fine. Just tell me at the start instead of wasting my time. They gave me a quote on February 6 and owner finally calls me on April 7. Do yourself a favor and avoid Pool Care Specialists. There are plenty of other pool companies in the north DFW area that would be happy with your business.

    New LED lights installed by Doug at Pool Care Specialists.

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    1 year ago

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    Doug H.

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    6 years ago

    After being in a position to see their business practices, this Company has earned my respect.

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    4 years ago

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    6 years ago

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    Doug H.

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    11 years ago

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    9 years ago

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    12 years ago

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    Review Highlights - Pool Care Specialists

    Found this company and can Honestly give a 5 Star rating, Doug is a very honest and nice person in general.

    Mentioned in 8 reviews

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    Pretty Pools

    Pretty Pools

    (19 reviews)

    Fair pricing and good techs who know what they're doing. My wife and I moved from Lantana to…read moreCorinth, and we had a pool service in Lantana, but while the house was on the market, another "new guy" (the old service went through probably 5 pool cleaning techs in the 18 months I lived here with my wife) didn't tighten the pool filter basket access and the pool lost prime for the entire weekend we moved. We were so grateful that the pump motor didn't burn out! My wife went by our former residence the following Monday and found the pool out of prime. I headed over and found the pool filter basket lid installed backward/upside down with "FRONT" facing the wrong way, and therefore it could not be tightened. I fixed the issue and got the pump back to prime and immediately called around, while my wife let the owner of the other company know about "yet another" of his employees' goofs. Pretty Pools had the most reasonable fees and have done an infinitely better job than the last company. We had zero issues with Pretty Pools maintaining our pool and the house just sold and the buyers have been referred them as well. Pretty Pools also does the chemicals service at our new place and I'm as pleased as can be. They also sent a tech (for a fee) to evaluate our pool heater. The information I received was invaluable and we will be using them to replace the heater. There are other companies in the area that also do great work, but charge quite a lot more and I'm not entirely sure they're worth it. Pretty Pools does a great job, communicates well and always returns calls/emails.

    UPDATE: new pool service came out and said our DE pool filter needed to be cleaned. I informed him…read morethat had been done less than 2 months ago. He cleaned it and was HORRIFIED at the state of it. He said there was NO WAY that had been cleaned less than 2 months ago. VERY unscrupulous business. STAY AWAY-ZERO STARS

    Pool Care Specialists - poolcleaners - Updated May 2026

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