Cancel

Search

Leslie's Pool Supplies

2.8 (17 reviews)
Special Hours • 9:00 am - 5:00 pm
Updated a few days ago

Request quote & availability

You can now request a quote from this business directly from Yelp

Leslie's Pool Supplies Photos

You might also consider

Recommended Reviews - Leslie's Pool Supplies

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of L M.
0
27
12

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Robert G.
140
11
0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jerry E.
23
28
13

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J F.
28
6
0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jean B.
57
12
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Leslie's Pool Supplies

You might also consider

Hot Tubs & Swim Spas Outlet

Hot Tubs & Swim Spas Outlet

(42 reviews)

$$$

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!

Let's start with the hot tub purchase. Greg was excellent talked us thru many options risks rewards…read moreand really wanted to make sure we got the right unit for us. 100% got us the right tub for us. As hot tub newbies we needed help. Greg was supportive of zoom/FaceTime calls to get us in the right path. Customer satisfaction at its best. We were still unsure of the whole chemicals etc and that is where Drew came to our rescue/education. We came into the store in a Saturday morning and he gave a class on chemical balancing that even I could understand. We are 4 months into owning our tub and it has been the best purchase we have made. If you are thinking about getting a hot tub go see these guys. They are local hardworking honest and working to get you the right tub.

Capital Hot Tubs & Saunas - Fairfax

Capital Hot Tubs & Saunas - Fairfax

(48 reviews)

$$

Hands down, this is the BEST place to buy a hot tub in the Washingron-Metro Area! I was desperate…read moreas my 20 year-old one kept giving me problems so I decided to get rid of it. I wanted a hot-tub by Christmas when looking at options in November 2020. I didn't want to overpay and I wanted specificity details with mine - small details, trust me. After extensive Google searching and talking with people I stumbled upon Capitol Hot-Tubs. I gave them a call immediately after pursuing their website and got the best salesman ever! Jason Strom, was super polite, fun, and eager to help me find my Nect hot tub for a value. Well, he delivered and although I did t get my hot tub by Christmas, he promised it would come mid-January and YES it did! I'VE BEEN ENJOYING IT FOR ONE MONTH NOW AND ITS ONE OF THE BEST PURCHASES I HAVE MADE IN MY LIFE!

Sorry to have to write a bad review. Bought the Grandee from the Fairfax store about 5 years ago,…read morehas worked great except for the cover lifter. Getting service this year has been a nightmare. I replaced the entire mechanism for ~$1200 last year. This year (in March 2026), it detached from the hot tub, rendering it unusable in the prime spring weather. - I spent the last 10 weeks trying to get someone to come out to repair it (offered to pay full price) but no reponse. - Initially spoke to someone in the service center, who told me I needed a "bracket", and that it was on backorder. - A month later (in April), I reached back out to service center to check on status. I was told the original person I spoke to was no longer with the company, and the part wasn't the issue. - I asked to speak with a manager; was told to speak to Jeff. - Left multiple messages with Jeff, but he never got back to me. -Filled out the "service form", also no response. After 10 weeks, I got fed up waiting and went the DIY route. Located YouTube instructions on how to remove the panel. Once I did that, I saw the plywood they used to re-install cover lifter last year (which bears ~150 lbs of load btw) was only 1/8" thick, which would explain why the mechanism failed. I installed a 1" board, then remounted the screws on the lifting arm and closed up the panel. Fingers crossed, this will do the trick. As mentioned, the tub works mostly as advertised; Hot Springs equipment is great. However Capital Hot Tub doesn't seem to care about customers once they've made their purchase. The whole point of paying a premium price is to avoid this kind of hassle, and not have to DIY fix your stuff on the weekend.

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

(13 reviews)

$$

This review applies to the installation of a new pool filter; in general I am happy with my…read morein-store purchases from Leslie's. But their process for selling a major component borders on incompetence. I bought a new DE filter to replace an aging canister. The new filter required a multi-port valve, so I bought one of those, too. Leslie's could not schedule installation until after these items were delivered to the job site. Perhaps that is understandable, but it introduced a week of delay. A better solution would have been for the installer to bring the new filter and valve to the job site. When the Leslie's installer arrived, he complained that the staff at the store didn't know what they were doing and should not have sold me the filter without doing a pre-site inspection, and that he did not have the parts necessary to perform the installation. Instead of ordering the parts, he gave me a handwritten piece of paper and told me I had to go back to the store and buy the parts. He left without doing any work. But (surprise!) the store did not have the parts. This is not something arcane or expensive - it's just a coupling and literally every pool in the world requires couplings to install filters, heaters, cleaners, etc. Leslie's had to order the couplings, which will have to be shipped to the job site, introducing even more delay. Why doesn't Leslie's carry these little things in inventory on the truck? Now Leslie's informs me that the order for the couplings is delayed, so in the hottest time of the year I can't get my filter upgraded and must wait (how long?) for some little PVC part to show up, then I must reschedule the installation (how long?) and wait for the installer to show up. Taken together, this experience has been something nearly opposite of "customer service." A more competent approach might be available from a more professional pool service company. If you're thinking of buying an major component that requires installation by a pool technician, my advice is to ask a lot of questions about the process and timelines before you commit your money!

I have been a customer here for 5 years now and I am a loyal one at that. We have a large above…read moreground pool in Woodbridge, VA and needed our liner replaced... Guess what? Nobody does that anywhere anymore, except for a pair of brothers and one other guy who I was referred to by the folks at the Leslie Pools store near Potomac Mills Mall. They don't advertise and good luck finding them on your own - and did I mention there is nobody else who does this!!! Eric, the manager is a straight shooter - very helpful and knowledgeable - and if he can't fix it, then he can direct you on what you need to do. I trust his expertise. THIS PLACE IS YOUR ONE STOP SHOP FOR YOUR POOL NEEDS. BTW We used to use Playtime Pools, but they became horribly unreliable and it was nice to have store that you can rely on and it's a nice bonus that it's right near the mall. I highly reccomend them. HAPPY SWIMMING!

Premium Spas & Billiards - Discover the power of full-spectrum infrared light therapy with the innovative Jacuzzi® J-LX®.

Premium Spas & Billiards

(34 reviews)

$$

We purchased a Jacuzzi J475 from Charlie (the owner) back in 2022 and have enjoyed many hours in it…read moresince then. Anytime we've had hardware issues, Premium was quick to respond with parts and made reliable, prompt warranty repair calls to our home. Over the years, I've engaged with Charlie, Justin and the rest of the staff at the Fairfax location on many occasions and have received nothing but polite, friendly and educational conversations and advice about spa care, replacement parts, tub covers and other topics to keep our spa in top shape. I'd highly recommmend buying from them for their dedicated service and professionalism. The only downside is the persistent cigarette smoke smell in the showroom as you walk in. Definitely a turn off. Otherwise these guys are great.

If I could give negative stars, this company would receive as many as possible! We purchased our…read morespa in December of 2022. When they came out to install the spa, we were told that the cover that comes with the unit was out of stock and they provided us with a used cover to use until ours was in. Fast forward over 3 YEARS LATER and we have STILL NOT received our cover. The used cover that they provided to us had pin holes in when they installed it now has rips in it allowing rain water to go directly into our $20,000 spa! I have called NUMEROUS times over the last 3 years speaking to NUMEROUS different employees being lied to OVER AND OVER that our cover is on order and will be in within a month. If you are looking for a spa, GO SOMEWHERE ELSE! HORRIBLE HORRIBLE COMPANY!!

Leslie's Pool Supplies - hottubandpool - Updated May 2026

Loading...
Loading...
Loading...