I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

We purchased our hot tub from Energy House about five years ago, and I can honestly say it has been…read moreone of the best investments we've made. From day one, the quality has been outstanding--we've never had a single issue with it. What truly sets Energy House apart, though, is their customer service. Every time we walk in, we're greeted by knowledgeable, friendly staff who genuinely want to help. Whether it's picking up chemicals or asking questions about maintenance, they always take the time to make sure we feel confident and taken care of. It's rare to find a business that stands behind their products and continues to provide this level of support years after the purchase. We've consistently had a great experience and wouldn't go anywhere else. Highly recommend Energy House to anyone considering a hot tub--you won't be disappointed!

We bought a hot tub from this business about a year ago and we are very happy with it. The people…read morewho delivered and installed it did a great job, they earned our trust and were very competent. We recently went to the shop to pick up some supplies and we just loved dealing with the staff. Elizabeth was very knowledgeable about all of the products and she helped us find what we needed to maintain our tub. We have tried going to other pool supply stores to buy maintenance supplies but we have always been unhappy with the products and the help. A hot tub is a big investment and it is worth it to talk to people who really know and care about giving you the best service and products.

Service technician Emmanuel replaced a spa heater for me recently. He is super friendly and…read moreknowledgeable and shared with some tips for care of the equipment. If you need a spa repair I highly recommend Homecrafters and especially Emmanuel.

HomeCrafters, Fresno: 5 Jun 2021…read more We ordered the hot tub back in April. It took over 2-months - but this baby was worth waiting for. Hebert, owner of Homecrafters, Emmanuel (5 stars), head tech guy who has been with the company for 18-years, and Daniel, installer who joined the team just 6-months ago - were friendly, professional and knowledgeable. Thanks to their 'know-how', they did quick work of hiding the pipe and wires beneath the tub. After the tub was in place, Emmanuel took the time to explain what the buttons were for and when to use them. A job well done. All-in-all, a very good day indeed. 7/5/2021: Hello Andrew. the last message I wrote did not go through. Did you find the actual filer number for this spa? We searched on-line but both the number we got from your office did not show up. Please respond ASAP. Thank you.

Exceptional service and super friendly folks here. If there was a six star option - I would have…read morechosen that. You need expert advice? Come to Clearwater

Very friendly and knowledgeable. My only complaint is…read morethey're very very pricey , check on Amazon before you buy anything there.

From start to finish, I was very happy with Premier Pools. The entire process took 6 weeks from the…read moreday we signed the contract. We got bids from two other builders and they were all very close on price but I just felt really comfortable with the people at Premier Pools. To be honest, I expected some sort of disaster because I have heard so many horror stories about pool builders but everything went really smooth. They were prompt and I never felt like I had to chase them down to get information. They used the GroupMe App so we were connected to the scheduler, sales rep and the owners of the company. We also received video messages explaining what they were going to work on the following day.

Ed at Premiere turned my impossible thought into a reality. I have never seen anything like what…read morehe and Premiere did. My only regret is that I am not building another pool!

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

We've always wanted a pool but weren't sure it could happen at our house. Vineyard made it…read morepossible! The entire team was amazing to work with, Jeff worked closely with us to turn our questions and vision into reality. They worked quickly and efficiently with us when we needed changes and answered questions immediately. They have the best communication in the game, keeping you informed of the progress, what you should expect, what you need to do and how things will look each step of the way. We can't recommend Vineyard enough!

Previously, I left a positive review for Vineyard Pools. This post is in addition to mine from…read morethree years ago, as I wanted to add photos. We are still pleased with the outcome and recommend Vineyard for pool installation.

Update. The builder contacted me and sent a repair person. There was a factory problem with the…read morePentair lights and both of the lights were replaced. I appreciate the attention and I also appreciate the Yelp. Apparently, nobody will return your calls unless you put some reviews on Yelp. However, I wish the owner of Emerald pool would have better communications. The team went through a 110-volt line in the backyard during the project. I begged him many times to at least find the problem. Finally, two electricians spent 8 hours and 2000$ to solve the problem.

Terrible customer service. Was treated poorly the entire process. Bryan, the owner, would go weeks…read morewithout returning our phone calls, emails, texts. Seemed like a good person when we hired him, but later showed his true colors. Our pool has been done for a month now, and he still hasn't shown us how to work the equipment, which was in our contract. His sub contractors did sub par work, didn't care about their craftsmanship, just wanted to get paid quick. I would highly recommend going with a different company to build your pool. It is an important purchase, and don't trust these guys!

My pool pump was making a loud electrical noise every time it was running, although it seemed to be…read moreworking fine. I googled the problem and found videos that it could be a problem with the capacitor (ordered one online but it wasn't the capacitor), debris in the impeller (cleaned out impeller but it wasn't that either), or loose bearings (requires special tool and labor intensive to replace). Of course loose bearings was my problem (not any of the other easier to fix issues). I googled pool stores in Fresno or Clovis and came across Pool Mart and read all the good reviews. I called Chris and explained my problem and he knew right away it was the bearings. He was a great listener; since I said I had cleaned the impeller he figured I knew how to take the motor apart. He said he could fix it for $100 with a one day turn around time (or $125 labor if he has to come out). I brought it in the next day and sure enough he called me the following day saying it was fixed. Pool pump is now reinstalled and purring like a charm. While I was there to pick up my pump, Chris also answered my other pool questions around how to turn which drains on/off and fixed my leaky fountain cap for free. A few days later I called Chris for advice about my friend's neglected pool. He gave me some great advice about getting mosquito fish so I did. Now the Consolidated Mosquito Abatement District is happy and off our backs. Unfortunately for Chris, he will now be my go to person for all pool related issues.

I can't say enough great things about Chris and Deb! After 3 years of wasting my time with numerous…read morepool supply stores nearby, I finally drove a little further and tried Pool Mart. I love the no nonsense attitude Chris has toward my pool problems. He never tries to up sale me or get me on some sort of step regimen, just good old fashion liquid chlorine and tabs. I've brought my pool-sweep in twice and he fixes it for such a reasonable price, trying to keep it going, so I don't have to buy a new one. This is my first summer since we built our pool 4 years ago that I haven't had to shock my pool because of huge algae blooms, clean my filters, you get my drift, that whole pain in the neck thing. They have my husband and I as customers for life!

We had several pool companies give us bids . Including one we had used before …read more We had a friend that highly recommended Signature pools . We contacted them and immediately Travis got back to us . He came out to our home listened to our ideas and brought our vision to life . The overall experience was fun and exciting due to how the entire staff worked with us in such a professional and timely manner . We recently had one of our pool lights go out . Travis reached out to us they came out immediately and replaced them . Again their staff was so kind and professional. Our friends and family have enjoyed our pool so much that a few of them have decided to build their own pool . The exceptional quality of our pool has always led them straight to Signature pools .

I reached out to Nicci Mellon for an estimate and Nicci was nice at first but she didn't really…read morelisten to my ideas and what I wanted in a pool. So I asked her to resign it but it took her weeks to do so, when she did it again once again it wasn't to what I told her and this is after me having to email , call and text Nicci repeatedly. I think it's because she wasn't consistent with my message/ S phone calls that she forgot what I wanted in a pool design. Nicci always has an excused and apologized for why she didn't reply. Currently I'm Still waiting for Nicci to return my phone calls. Signature pool was one of my top choices but the customer service I'm receiving now is worrying me to proceed. I would advise others to request for another designer right away if you get Nicci.