From start to finish, I was very happy with Premier Pools. The entire process took 6 weeks from the day we signed the contract. We got bids from two other builders and they were all very close on price but I just felt really comfortable with the people at Premier Pools. To be honest, I expected some sort of disaster because I have heard so many horror stories about pool builders but everything went really smooth. They were prompt and I never felt like I had to chase them down to get information. They used the GroupMe App so we were connected to the scheduler, sales rep and the owners of the company. We also received video messages explaining what they were going to work on the following day. read more

Premier Pools And Spas - Our pool - Pool & Hot Tub Service Near Me - Fresno, California

Ed at Premiere turned my impossible thought into a reality. I have never seen anything like what he and Premiere did. My only regret is that I am not building another pool! read more

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Ed with Premier Pools and Spas made our experience with having a pool built enjoyable. He communicated very well with me and my husband. His design was spot on with how we wanted our pool built. Ed guided use through all of the different step of the construction of our pool. I would highly recommend Premier Pools and Spas to build your pool. great job! read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

We Ed was fantastic to work with, and the communication throughout the process was excellent. I would highly recommend Ed and Premier Pools! read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

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Premier Pools Customer Service is complete dog shit. They make you use this ridiculous app called "GroupMe", yet they don't always respond in there and if you try to text your sales rep personally he will tell you to use GroupMe. During our final clean up, they ran over our cement and scratched the concrete walkway with their tire tracks. After at least a month of me asking for this to be fixed, they sent their horrible concrete company to my house to "fix it." When it didn't get fixed the first time, they sent them out a second time to do the same exact same thing, which again did not fix it. So now I have permanent tire tracks on my walkway leading up to the pool. The concrete company they use is a complete joke, Salas Concrete. Horrible customer service as well and I have been told by a few contractors my concrete looks terrible, as they used a cheap product. Also, our orientation was never complete because we had a warranty issue. I had to call the pool system company myself and have someone come out to fix it, then my pool guy had to show me how to work everything. My sales rep was supposed to come out and do a final walkthrough with us, but I have not heard from him in a month and half. DO NOT MAKE YOUR FINAL PAYMENT UNTIL EVERYTHING IS COMPLETE. Trust me. I paid every payment on time, and was even told by them I am a pleasant customer, but they still lacked complete integrity with me. I will say my pool looks nice, but getting to that point was a nightmare. The owner of this company is completely unprofessional and I'm guessing that's where the issues are coming from. He has no idea how to run a business. I could go on and on, but just do yourself a favor and go with another company. read more

Horrible quality work, they never visited the job site backfilled plumbing trenches with concrete they removed. Took weeks to fix inspection corrections. - Pool water autofill dropped when concrete was added and was never fixed after multiple request -Concrete walls different width. -Jacuzzi wall leaks down behind stone when running. -Fire pit gas key can't be turned on This company talks like they care about the project but only care about getting paid. DO NOT USE THIS COMPANY. read more

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We are so pleased with Premier. From the beginning all of our questions were answered. Ed from premier was very honest and straightforward with us, which unfortunately was not very common with the other companies we got quotes from. Not only was the honesty appreciated, but our pool was built in a VERY reasonable amount of time and it looks absolutely stunning. If I could leave a 10 star rating, I would!!! read more

Premier Pools And Spas - Our pool is a dream! - Pool & Hot Tub Service Near Me - Fresno, California

Ask for Ed. He made everything feel smooth and good communication. The end result was what we had envisioned.

Premier pools and spas did an awesome job on my yard. Did beautiful work pouring and stamping the concrete - my yard is transformed! Ed was fantastic and super professional. I highly recommend working with these guys. read more

Best pool company in the Fresno/Clovis area! They finished on time and had great communication through the entire process. Our Designer was Mark Almeida and he designed a beautiful pool/spa for us. He also stayed in communication with us through the whole process and was able to answer all our questions and anything we required, he made it happen. The whole team was a pleasure work with and our pool came out even more amazing than we expected. It is beautiful and our backyard is now a wonderful oasis for us to enjoy! I highly recommend Premier Pools and Spas. read more

Premier Pools And Spas - Pool - Pool & Hot Tub Service Near Me - Fresno, California

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I am glad we did not choose Premier Pools Fresno location because they provide poor customer service and they are extremely rude. It is apparent that they are very pushy in their sales efforts. read more

Just finished our final walkthrough with our Designer Mark Alemeda. He was super awesome to work with. The communication between us and Premier Pools was 5 stars out of 5. Our questions and concerns were usually addressed within minutes. The quality of the pool for the price we paid was a steal for us. Other companies were asking for 15k more and we're only giving us half of what Premier gave us. The crew that work on our pool were always on time and respectful. Thank you Premier Pools!!! We love our pool. read more

Premier Pools And Spas - Costal Blue water. - Pool & Hot Tub Service Near Me - Fresno, California

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We are very satisfied with our choice in our pool contractor! Not only did they beat the other bidders prices by FAR, they also maximized the space we had and finished our pool in a timely fashion. While we observed other neighbors with different contractors, our pool was completed in a mere 4 months while our neighbors were at 6 and 8 months to completion. Ed designed our pool to maximize our space and gave us a bigger pool than we imagined. The contractors were professional and courteous and clearly experts in their field. Thank you, Premier Pools! We can't wait for summer! read more

Premier Pools And Spas - Pool with play shelf and water fall - Pool & Hot Tub Service Near Me - Fresno, California

We are happy customers of Premier Pools & Spas. Our son-in-law introduced us to Ed Zucker, the Companies sales representative, based on his working experience with him and the company--he also purchased a pool and worked closely with them. My son-in-law's recommendation was spot on. Ed Zucker introduced himself, spoke about the history of the company and the products and equipment they use for building pools, and explained the purchase and installation process in great detail. He came onsite and inspected our backyard along with interviewing us to determine what we were looking for in terms of a pool design. Afterward, he put together a full presentation for us to review the design, install process, and payment schedule. I've been in the corporate world for thirty-plus years conducting and receiving presentations on projects, products, company goals--you name it. Ed and Premier Pools & Spa's are right up there in excellence in the way they present and communicate their ideas, solutions, and process. I also found their sub-contractors to have the same level of professionalism and self-demands for qualify of work. Since the pandemic, I have been working from home. As a result, I was able to be up close and personal with the entire installation process which gave me an opportunity to speak with each individual caring out various tasks during the build-out process. I learned a lot from each of them. I couldn't be happier. I have the pool of my dreams--all made possible by Ed's attention to detail throughout the process and Premier Pools & Spas along with their sub-contractors demand for quality in their products, equipment, and services. read more

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I recently had a pool constructed by Premier pools and spas Clovis. I was very pleased with the process. The entire staff was very professional and kept me informed every step via the group app. which I found to be very useful. Ed Zucker was the lead salesperson and he responded to every question I had promptly. I made the right choice in choosing Premier pools. I would recommend this company to anyone wanting to construct a pool. Finally, I would like to thank the entire staff Ron, Chelsea, Mark and especially Ed Zucker for making my pool dream come true. Salvador Lugo read more

We had an amazing experience with Premiere Pools! Mark Almeida was our designer and he did not disappoint! From start to finish he was there for us, even when we wanted to change things around, he was always willing to make sure we were taken care of. All the workers that were involved were so polite and respectful. We couldn't be happier! read more

Premier Pools And Spas - This picture doesn't do it justice!!! Our pool is everything we wanted and more! - Pool & Hot Tub Service Near Me - Fresno, California

Eddie and his team were great. The whole process was so easy and we always felt involved and in the loop. It was awesome to go to their show room and see a 3D video on the big screen of what our yard would look like and then be able to go in their sample room and pick out the tile/pebble tech. I highly recommend them to anyone looking to build. read more

We are SOOO happy with our new pool! Ed was great to work with throughout the process and the whole team was very communicative. All of our questions were answered along the way, thanks to the GroupMe app, by Ed or even the owner Mark, whom we also loved working with! It was exactly two months from the first day of the dig until we were filling the pool with water. We would definitely recommend Premier to anyone looking for a fast, yet immaculate, pool build! read more

Premier Pools And Spas - Cordoba Cream wall. Geo Blue & Geo Blue Pattern tile. Caribbean Blue step tile. Indigo Blue, Prism Matrix interior. Omaha Tan concrete. - Pool & Hot Tub Service Near Me - Fresno, California

We have had our pool for a year now and we were very impressed with the personal service and attention that Chris gave to designing and building our pool. I couldn't believe how fast it went in and we got a lot of use out of our pool since day one due to the pandemic and our kids being stuck at home. The timing on our pool build couldn't have been more perfect and Premier Pools did an amazing job to make our dream come true. read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

Like most people, I did a lot of research before choosing a pool contractor. When I first meet Marc at Premiere pools, I was immediately impressed with his professionalism. He wasn't pushy or trying to up-sell me on product or designs. His price was very competitive and didn't have any hidden prices like some of the other companies in town had. He explained in detail how each step of the process would go. When the dig started, the crew was very friendly and efficient. Throughout the process, they made sure to answer any questions I had along the way. When the pool was complete, Marc gave me a detailed orientation of the pool pump and fixtures. I have nothing but great things to say about this company. I HIGHLY recommend them to anyone looking to have a pool or spa installed. read more

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I highly recommend Premier Pools & Spas! Ed was great to work with from start to finish and helped us get our backyard ready for Summer, as promised. Building a new home was stressful but we never had to worry about the backyard because Ed had it all covered. He came out to the property to get things going and was always extremely helpful His design suggestions helped us tremendously. Using the GroupMe app for communications made asking questions and getting updates easy. A HUGE THANK YOU to Ed & Premier! read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

I am happy with my pool and jacuzzi. Thank you Premier pools team for doing a great job. read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

I'm satisfied with the end product. The length of time to build the pool was a bit long. The quality was nice, but it was a little distrubing when my neighboors pool was finished within a 2-3 month period and mines took much much longer. I would recommend them but would hope they ensure to address this as time goes on. read more

Ed Zucker's design was perfect for our small space. He checked in regularly to make sure we were happy during the construction. Call him to bring your pool dreams to reality. read more

Premier Pools And Spas - Our pool - Pool & Hot Tub Service Near Me - Fresno, California

Premier Pools & Spas is great! Definitely recommend them if you're in the market for a pool or spa. I photograph their custom pools and they do incredible work. They're also responsive, as well as professional and easy to work with. read more

Mark and Chris are amazing to work with! My pool is amazing!!! Detail oriented and communicated every step of the way! And even was open to all my changes! You won't be disappointed in your pool!!! read more

Premier Pools And Spas - Pool - Pool & Hot Tub Service Near Me - Fresno, California

Great design, completion time, and communication. JJ, our pool designer was extremely helpful and patient during the selection process. We absolutely love our pool and features. read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

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Couldn't be happier with how our pool turned out. The decking and all the additional cement work came out really nice as well. Ed was very helpful in helping us design our pool and throughout the process. We went back and forth a few times on what exactly we wanted, never a problem. The crews they sent out were very efficient, seemed like they were done before lunch most of the time. I would highly recommend to anybody looking to get a pool. read more

Our pool turned out great. Ed our designer was prompt to all of his appointments quick on getting us a quote and made sure he measured just right. The pool he designed was awesome. I didn't even know I wanted a wall with a few water features until he showed me what it would look like in a 3D design. I would recommend using Ed to design your pool. Started in October and finished the beginning of Jan. We also, use premier pools for our pool maintenance weekly. Haven't had a problem yet. Can't wait to use the pool this summer read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

Absolutely love our new pool. Premier did a great job. A great design and great equipment. Premier was so easy to work with and great with any questions we had. A+ read more

Great experience. Ed did a great job staying within our budget and maximizing our wish list. They were very responsive to our questions throughout the process. I would definitely recommend them to friends and family. read more

Extremely happy with Ed Zucker and Premier Pools. From our first meeting to the day it was finished, Ed and the team listened to our wants and needs and hit it out of the park. The quality of work and customer service was top notch. We are excited to enjoy our pool for many many years read more

Do not give Premier your money! They are incompetent, they misrepresent their capabilities and fail to communicate. Premier was hired to install a pool and jacuzzi in my backyard. Not only did the installation take SIX weeks longer than quoted, but less than a month after "completion," the pool and jacuzzi are completely unusable due to leaks and dirt. (See the posted pictures on this page.) The water level in the jacuzzi continues to drain on a regular basis due to a malfunction in the spillover. Their is a leak in the pool pipes which has filled the pool with water so dirty, the bottom of the pool is not visible. After several phone calls and emails over a series of weeks, Premier has failed to respond whatsoever. If you're considering using this company, DON'T DO IT!!! read more

Premier Pools And Spas - Dirt-filled pool - Pool & Hot Tub Service Near Me - Fresno, California

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We had our pool built by Premier Pools and it looks great. All questions were answered and were happy with the way the design and deck came out. Extra points for stamped concrete not being extra. read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

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This review is for Steve High not the current owner of Premier Pools Mark Sapien. Steve, the then owner of Premier in June of 2015 sold me and was building my pool. (Premier is now owned by Mark Sapien) Its hard to say he was building it because all he really did is collect my money. Those were the only times I heard from him. I regulatory had sub contractors at my house asking me if we had seen Steve as he owed them money. The moral of the sorry is that for several months I did not have a pool in my yard rather a hole in the ground. I don't totally know what happened aside from what I can tell is the Steve screwed allot of people. I finally was able to get in touch with Mark who is now the owner of Premier. While it took a few months Mark was able to complete my project and my family and I finally have the pool we paid for and dreamed of. We are VERY excited about this summer. I can not say enough about Mark!! He is a stand up guy who I think likely took allot of money out of his pocket to do right by me. I can only imaging how many other people he had to make whole again because Steve is/was a crook and liar. Please see my Five Star review for Mark on his yelp page. "Premier Pools & Spas Mark Sapien" read more

They were very responsive. Our sales person Ed Zucker made sure all our questions were answered and addressed. Now we have a beautiful pool and spa. read more

I Recommend Premier Pools. Mark A, the salesman/designer listened to my needs and delivered on everything we agreed upon. This company was super responsive and all questions or concerns were immediately addressed. They utilized a Group Me App that allowed me to communicate directly with various crews during the process. For example; questions about gunite, plaster, electrical/plumbing, decking etc. All staff and contractors were professional and always let us know when they arrived. From start to finish the pool was completed in 9 weeks and our family can now enjoy it for years to come. I fully recommend this company! read more

Apparently, our story is no different. Premier built a nice pool and were very responsive until we gave them the final payment; we never heard from them again. Mark was to come out and teach us about the pool; nope. I found out 6 months later that the pool was not signed off by the city. I called Mark and he said that was my responsibility; really? And if so, it would have been nice to know. Don't use these guys; period! read more

Our process all started with getting a quote! Chris (one of the owners) quickly responded to our inquiry and came out the very next day to take a look. He gave us some thoughtful design ideas, answered all of our initial questions and gave us a clear price range we could expect if we were going to move forward. We received a link with a 3D design video shortly thereafter. We were immediately ready to move forward and were sure that Premier Pools & Spas was the right fit for us. Any other company could not even come out to give a quote for at least one month. Every step along the process was great. If there were ever any questions or issues, we were able to use an app to contact Chris or Mark. They usually replied sometimes even within hours. They made sure that everything met or exceeded our expectations! We got to go to the showroom to pick all of the colors for tiles, rock, etc. Chris personally came to the site many times throughout the build to make sure things were exactly how we wanted it. The project was completed weeks ahead of schedule, which has allowed for us to swim in our new pool for most of the summer! They had someone come out to give an extensive orientation on the new equipment, how to care for the pool, how to use the wireless controls and answer any questions we had. The end result was more beautiful than we could have imagined and looked exactly like the 3D model we received at the very beginning! We are beyond satisfied with our pool! The kids love it and we are so happy we went with Premier Pools & Spas. Thank you Chris and Mark for everything! We encourage anyone looking to build a pool to consider Premier Pools & Spas first before you look anywhere else; you will not be disappointed! read more

Premier Pools And Spas - The finished product! Beautiful and amazing! - Pool & Hot Tub Service Near Me - Fresno, California

THE BEST !! I highly recommend going with Premier pools! Outstanding customer service ! We were told that our pool would be finished within 6 to 8 weeks ... it was finished under 6 weeks! Mark Uses only the best in the Industry ..We have several friends that were building pools at the same time and unfortunately they had a lot of problems with the builders they chose ! So happy we picked the best builder ! read more

Premier Pools And Spas - Pool & Hot Tub Service Near Me - Fresno, California

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