Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

I have had their great service for almost a year now. They are the Best of the Best!!…read moreWe originally needed help with repairs to get the pool operating correctly. They did a fantastic job to fix it. Along with our weekly service, our pool is well taken care of. They are so knowledgeable and dependable. I always wait for time to tell recommendations for on going service. and it does. So I truly and highly recommend Rodriguez Pool Service.

Rodriguez Pool Service is receptive and on-point. They got my pool looking pristine and took their…read moretime! Highly recommended.

Quick response and great work. It isn't easy finding someone who can keep an above-ground pool…read moresparkling. Thank you!

It is so hard to get good pool service in my area. Luke has been absolutely amazing and I'm so…read moregrateful to have someone who is knowledgeable, timely, and a great person. So glad I dont have to worry about my pool anymore.

From start to finish, I was very happy with Premier Pools. The entire process took 6 weeks from the…read moreday we signed the contract. We got bids from two other builders and they were all very close on price but I just felt really comfortable with the people at Premier Pools. To be honest, I expected some sort of disaster because I have heard so many horror stories about pool builders but everything went really smooth. They were prompt and I never felt like I had to chase them down to get information. They used the GroupMe App so we were connected to the scheduler, sales rep and the owners of the company. We also received video messages explaining what they were going to work on the following day.

Ed at Premiere turned my impossible thought into a reality. I have never seen anything like what…read morehe and Premiere did. My only regret is that I am not building another pool!

We've been having our pool serviced through Bright Clean Pools for almost 3months now and it's been…read moregreat! Our tech comes weekly and is always on time. He's very knowledgeable and has no problem taking the time out to explain things when I have questions/concerns. My only critique would be to include more detail in the service complete email such as how much chlorine was added if any, filters or equipment changed out or replaced, pump flushed out etc. My husband & I are not always on site when our pool is serviced so it's nice to know what exactly took place.

We have been using Bright Clean Pools for 6 weeks . We are very pleased with their service and the…read moreprompt replies to any concerns. The monthly fee is a competitive price as well. We highly recommend this company, as both Trevor and Evan have been exceptionally professional in all their communications and service.

Excellent service! Logan double-checked my pool sweep the next day after I thought I had an issue…read more Also, he sent pictures of the pool after servicing it to show the pool was tip top.

From the owner: At TidalWaves Pools, we believe your pool should be more than just clean, it should be pristine…read more Founded with a passion for top-tier service and crystal-clear results, we’re a small, locally owned business dedicated to providing expert pool maintenance and repair with a personal touch. Whether it’s routine cleaning, equipment troubleshooting, or complete system repairs, we treat every pool like it's our own because to us, your peace of mind matters. Let us take the stress out of pool care so you can enjoy the water the way it was meant to be: effortless, sparkling, and serene.

We deeply wished we could leave a good review for this company that was recommended to us. However,…read more1 star cannot fully express how disappointed we are. Attached is a picture of how our pool looked BEFORE their service. Next follows AFTER we took on their service. You can clearly see they did not maintain our pool well and did not provide us with any communication whatsoever. On top of that, they still want to charge us FULL price for their service even though, clearly they did not fulfill their duties. Our pool is now green and developing black algae. We had to hire someone else for this diagnosis because we have 2 children under the age of 4 who cannot enjoy a swim during this heat we have been having in the Central Valley. Their pool technician goes out every week to service the pool, how can our pool be turning green and how can they fail to communicate with us about why this may be happening? There seems to be no form of customer value or satisfaction within their company. I wish we could resolve this issue, but they did not bother to ask us why we no longer wanted their services, they were quick to collect a payment from us, rather than showing us that they care about having us as their customers. Truly disappointing.

Pools Plus was recommended by my next door neighbor. They are the BEST!! Come by every Tuesday like…read moreclockwork. My pool has never looked better. I get a picture of the pool and what the technician did on the service call. It even includes the chemical readings! I've recommended Pool Plus on several occasions. Very professional and competent.

I stopped in today looking for a specific product for a hot tub unfortunately, nobody in town has…read moreit but Victor was very helpful on trying to locate it and giving me some options. Great customer service.

I got an immediate response to my request for service and Victor arrived on time the day scheduled…read more He was kind and professional and fixed the issue in minutes. He took the time to explain the problem to me and even pointed out a separate issue that needed to be addressed by an electrician, which I deeply appreciated. He charged me fairly and below what I'd been quoted which impressed me a lot. I'll definitely be calling Premium Wellness in the future should any other issues with my spa come up.