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    Freedom Pools

    3.1 (39 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Freedom Pools

    Pool installation

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    The pool came out beautiful. Freedom Pools were the only ones to follow through with the exact measurements and design that I gave them. Covid did add some delays as expected but John kept his word through the entire project. In the end John made sure I had the best equipment and that every minor detail was addressed and if there were any problems John took care of it right away. A small example of that is I didn't like the steps to my spa I thought it came out a little crooked and John had his guys demolish the steps and completely redo it so that it was perfect. He does warranty his work and back his pools so I will keep this review updated on the customer service I receive from them but so far I have no complaints and John The owner is always available to me if I have a question even after he has received his Final payment. When you make this kind of investment you don't want to deal with managers and secretaries, John makes himself available to his customers which I appreciate. Highly recommend !

    Brown concrete where it should be gray.
    Jessica L.

    Do not use this company, especially not for remodels. It may seem like their pricing is good and their contract is legit but they hire second rate subcontractors. We originally went with them because their original quote looked amazing but bait and switch is more like what it was. I had gotten quotes from concrete and pool plaster separately and that is what we should have done. We would have had better quality work done. Instead we trusted this company and their subcontractors and father/son management team are awful. They had to redo their work multiple times putting tile in the wrong places and every time they had to do one thing it would take a month or so before they would return. Took them over 5 months to do what others quoted as a 2 month job. Their concrete subcontractor is the worst though. They broke brand new sprinkler lines, then covered them with concrete and claim that it's on us to fix them which we can't do without redoing the concrete. There is also a large crack in the concrete that we noticed before anyone even stepped foot on the deck a week later. The concrete is also not the color we picked throughout and they missed stamping entire sections right by the pool. If you're remodeling like we did your best bet would be to go with a company known for excellent work like New Image for your pool and a concrete contractor like Ernie Coppo 298-8664 for your deck. He is incredibly knowledgeable especially when laying concrete around pvc piping. We had a landscaper come out and he sees and does concrete work also and said this is some of the worst work he's seen and because of the way it was poured the only way for me to have a green lawn and a working sprinkler system that I just had put in, is to completely rip up the concrete. Hindsight is 20/20 but I hope this helps people to not make the same mistake we did. The owner DID not fix the crack in the concrete as we had discussed. He is dishonest. I also need to add that their electrician did NOT reconnect our hot tub heater correctly so now it also does not work. When asked to fix it, they came out acknowledged their mistake and have since done absolutely nothing to fix it. Also when you hit a hammer into pvc pipe, you know you did it and instead of pouring concrete over it, you should allow the home owner to have it fixed. You need to communicate with your workers and customers as I did agree to a "minor repair" of the crack which the concrete guy said he would "fix tomorrow" about 50 days ago. So yes. I was ok with a minor repair, it never happened, then I realized there were major issues.

    The reason for giving this business rating of 1 is because 0 (zero) option was not available. Worst ever! They are very nice until you sign the contact and they dig a big hole in your back yard. The 60 days job as indicated by contact has taken over six month and it is NOT done yet. Delay, after delay, excuse after excuse. Every time you call they lie and give a date to come and finish the job and never do. John Stevens, the owner is worst among them. They broke our mail box, damaged our patio, left piles of dirt all over the back yard, Didn't grade the dirt as the suppose to, have not repaired a chipped corner of the pool. This is the latest response from their office manager , Rita Veleriotti: "your pool has water in it, We are done!" Please see some of the pictures below

    Marie M.

    If you live in Fresno then you need a pool. If you need a pool then I highly recommend giving Freedom Pools a call. From the salesman to the design to the construction and beyond I have only positive things to say regarding my experience. I am so happy with my pool, the fair price, & it was completed on time!!! Thank you Freedom Pools! Thank you Ron for designing a beautiful pool that My Family will enjoy for many years to come.

    Stacy T.

    Freedom pools did a great job on our pool and we have been very happy. They have come and fixed everything we have asked them too and we can't wait for summer!

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

    They are no longer in business. Company was poorly run and I am sure money was mismanaged.

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    4 years ago

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    5 years ago

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    2 years ago

    Hard working and quick proficient pool builders. I wouldn't record recommend anyone else

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - Freedom Pools

    Review Highlights - Freedom Pools

    When we were falling a little behind schedule, John was out finishing the rebar to get us back on track.

    Mentioned in 17 reviews

    Read more highlights

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