I love this small family owned pool company. They are responsive. Scheduling opening & closing is…read moresimple.

AVOID! AVOID! AVOID! AVOID! AVOID!…read more Bought a pool from Northampton Pools and Patio in late may with an install in the middle of June. We set up the install a couple months prior. They gave us a list of 4 subcontractors. One installer no longer installed the pools, one didn't return a call, one had a very negative review and low rating, which left us with a gentleman known named Matt. We went through over three weeks of no shows or doing little to no work. He showed up on the day of our install and said he couldn't do the work. He promised to return the next day. He never showed. He promised everyday to show and ended up showing the next Wednesday. He dropped off his trailer and bobcat, returned two hours later and dropped off a dump trailer. He took the trailer and bobcat and returned two days later. He'd promise to come out and never show occurred at least a dozen times. He finally showed up on Friday and did work but couldn't complete it due to missing parts. Northampton pools ordered the wrong parts initially. We were promised an over night delivery on the new parts. I went to the store a day and half later only to be told they weren't overnighted and were coming on Tuesday. Almost a week later we got the parts. It took 5 separate deliveries to get all our parts. Our first delivery we weee told to skids would show up and we only got one. We approached Greg the owner about a refund which he wouldn't honor. After several rounds of trying to get their help to assist with the installer, the one employee stated that are contractor does near perfect work but isn't all there upstairs. We ended up firing our installer a d losing half our install fee and found a new guy. He insisted the karts still were t right but managed to get our pool set up. It was the most frustrating and stressful experience I've ever encountered. Do yourself a favor and go with another pool company.

Very disappointed with our most recent customer service experience. Our hot tub was losing a…read moresignificant amount of water. When I called for service, I was told I would get a call back. No call. I then proceeded to e-mail a request. No response. Called again and was told that they had my request and I was on the list. Still no response. After 6 weeks, it was apparent that they were not coming. The decline in customer service was quite apparent.

Nasty customer service when they were the ones who made the mistake. Said liner could be in by…read moreMemorial Day finally got the correct one in right before July 4th. I have never had someone I paid for a service be so disrespectful.

This is our third summer using Paragon. We are very happy with their quality of service, response…read moretime and reasonable pricing structure. We have an older pool that requires quite a bit of love to get it up and running, and Andy went above and beyond to get it in perfect shape in short order in advance of the Memorial Day holiday this year. We trust Paragon completely to ensure that the precious few nice summer weekends we are blessed with can be spent in a beautifully clean pool. I recommend their services wholeheartedly and without reservation.

Update: Another spa company came out after 2 months of…read moretrying to find someone and discovered the light housing was the cause of the leak. Apparently he discovered the source in about 40 minutes or so and the total repair will end up around $350. Thank God there are still honest people out there unlike these guys. Previous Review: Mike and Andy showed up to repair my Hot Tub and apparently they spent about 20-25 minutes each diagnosing my hot tub and came to the conclusion that my pumps are bad, my heater is bad and I have numerous leaks. They parked their truck in my driveway at 10:39am and arrived to my hot tub at 10:43am. At 10:45am one person walked away from the tub and at 10:47am one of them urinated in my yard and then proceeded to walk to check out my yard for another minute or so. At 11:03am their truck was gone from my driveway and the $150 cash they convinced my wife to leave them because they couldn't come when she was home (we never indicated it was an emergency) was gone. I would have never known about this experience if my wife didn't arrive home at 11:15am (earlier than expected) and wonder why no one was here and the money was gone. Thank God we have surveillance cameras in place. These guys are liars, shady and thieves. I have no problem paying the $150 service call and any additional labor at $80 an hour to repair my tub, I do have a problem with someone ripping me off and telling me my top of the line Hot Springs Envoy that is 5 years old is basically shot. You don't have to believe me, but I have camera footage.

I've been having trouble keeping up with the upkeep of my hot tub for ages. After staying on top of…read moreit for a while, I'd eventually get lazy and end up having to drain my green pond and refill it, which would take hours of my life. I heard about Michael and his crew from a friend and was hesitant to take the plunge to have someone manage the whole thing but am I glad I did! Michael and his guys are knowledgeable, transparent, attentive and most of all: professional! They fielded all my questions in a respectful and friendly manner, broke down what every part of the service they'd be providing and have been on top of it since I've started working with them. Wish I had found them sooner!

Called and left message, never got a phone call back. I called again and no return call, I don't…read moreknow why but called again and this time Michael answered. We talked about the services he offered and we agreed to talk the next day to set it up. It's 2 days latter and nothing. What a way to run a business!!!! I found someone else and something tells me it is good I did not hire them. They have 5 stars, my guess is he deletes the bad ones.

They are extremely knowledgeable. Local company with good service. Would definitely recommend.read more

had a cracked pipe and chuck came right out and fixed it in like 20 minutes. I would highly…read morerecommend bucks county hot tubs. chuck always responds within an hour from texts if I have any questions. I purchased a used hot tub from him a few months ago and he still answers my questions. you cannot go wrong. thumbs up.

B&B Pools does a great Job! I called the store bc of the…read morepandemic, they had me drop off a water sample in front of the store. They called me with my water test results moments later, and asked if I needed anything I ordered some shock, chlorine tabs, and a few other chemicals, along with a thermometer, they even asked me what type I wanted. I paid over the phone they said it would be ready at 3:45 I arrived and a gentleman in a mask brought it out and put it in my car. The order was correct and they even gave me a sample jar for next time. Thanks B&B pools for the safe detailed service!

Excellent service. Kind, knowledgeable and responsive to my needs. Very convenient store location.read more

excellent service all around satisfied Our pool has never…read morelooked like this since we bought this house- Brandon is a Knowledgeable conscientious and reliable guy that I'm very glad to have gotten when there was room in his client schedule- I'm very glad to have this guy for all our pool needs

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

We purchase all of chemicals for our salt water pool here. They test the water and then give us…read morethe exact chemicals and print out of the amounts to add. The staff is always friendly and very helpful. Our pool water always is clear and clean.

I bought a house last year with a 12x24 above ground pool. I had never owned a pool before so when…read moreI saw this local pool shop I was happy to seek their help. First they installed a salt system and then at the end of the season they closed the pool with all new parts - cover, water bags, etc. Fast forward a couple weeks later and 2 of the water bags were empty and 1 other had slipped into the pool. Now that it's time to open the pool they want to charge me over $100/hr in addition to the regular opening fee to get the water and leaves out of the pool (that are there because the cover sank.) My question to them was - do you think it's fair for me to pay you extra because you did a shoddy job closing the pool? Justin's response - Yes. Needless to say I will find another pool company to deal with.

terrible service. Sayed is a terrible terrible horrible man. took advantage of my mother who needed…read moreher pool done. he installed a light and re painted the pool charging over23k to do a fucked up job. maybe about 2 days later we noticed rust coming from the newly installed light hole. He told us he would take care of it. Never did of course. Newly painted pool paint has all washed away. 23k later pool looks like a 50yr old pool and Sayed continues to screen all calls and block numbers. He is horrible!

Not reliable won't fix mistakes walks away won't answer your call anytime you call terrible if you…read morehire him you are crazy owes us alot of money which he won't pay us.

Pharo Garden Centre is Really Cool. The Staff and Ownership are Gold Standard. They are always…read morethere to help, and if you ask for something thats not in their immediate knowledge base, they will find out for you. The seedling ALWAYS do well coming from Pharo's. Their seed stock is Enormous. They have all types of soil treatments and additives. Lots of Beautiful flowers. They even Have Coco Fiber, cut to order! I use these for my microgreens. Awesome, Awesome and Awesome...That's Pharo's WAY!

The staff is fabulous! I learn a new skill with each visit. Recently, when my plant was ready to…read moremove to a new pot, the kind gentleman who checked me out, demonstrated transplanting and my plant has been flourishing. Any needs including gardening questions are answered at this great business! Plus, the Christmas display is outstanding! I highly recommend!!!