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B&B Pools, Inc. - Hellertown Service & Retail

5.0 (3 reviews)
Closed • 10:00 am - 5:00 pm

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Services - B&B Pools, Inc. - Hellertown Service & Retail

Pool chemical testing and balancing

Pool cleaning

Pool draining

6 More Services

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

Pool winterization

B&B Pools, Inc. - Hellertown Service & Retail Photos

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6 years ago

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Jennifer M.

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3 years ago

Excellent service. Kind, knowledgeable and responsive to my needs. Very convenient store location.

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6 years ago

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Ask the Community - B&B Pools, Inc. - Hellertown Service & Retail

Do you re-plaster pools?

Hello John. We do not replaster pools here anymore. Take care!

Are there two B and B pools?

Hello Fran. We are B&B Pools in Hellertown and we have a retail store and service department. There is another B&B 'Custom' Pools who is a builder in Emmaus. At one time, we were together at this location but the owners have separated into their own… Read more

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Fronheiser Pools - Automatic Cover and Sundeck by Fronheiser Pools

Fronheiser Pools

(4 reviews)

Would not use this company. Bought tons of chemicals from them. Spent thousands with them. Inquired…read morewith them about opening/closing and doing weekly service on our pool, and they stated no because it was installed by another company. Manager at store in Sinking Spring location told us that if we bought a large component (new heater) from them and they installed it, that they would then service us. Tried to buy a $10,000 heater from them and they told us that they could not sell it to us and install it because we were not a customer. How can a company stay in business without offering services that they advertise that they do?

We've needed 9 repairs on our 4 yr old hot tub. The problems began less than 1 month after…read moreinstallation and the last one was completed less than a week ago. After two employees failed to contact Jacuzzi on our behalf as promised and knowing there's not a lot of time left on our warranty I escalated our concerns to the VP and this was his reply: It is my understanding that we have been out on a few occasions to service your hot tub, and we have done so every time under Warranty and at no charge to you. If you feel this spa is a "lemon", this is something that needs to be dealt with directly by you with Jacuzzi themselves. If we go to them and tell them a client wants a new hot tub, even though there have been a few warranty issues on a 4-year old tub, but there is currently nothing wrong with the hot tub, we will get no response. I am unsure why you have felt it best to threaten us with lawyers even though we have performed warranty service and there is no current problem with your hot tub. Nonetheless, we have done everything we can to make you happy, but this appears to have been unsuccessful. Due to the fact that we have been threatened with lawyers even though we have done nothing wrong, I feel it is best to sever ties, and we subsequently will no longer service your hot tub. If you have future warranty and/or service related issues, I would recommend contacting Jacuzzi to get a name of a local authorized service company. If we do in fact get a letter from your lawyer, I will forward this to our lawyer to have it taken care of. I am confident that we will prevail because I fail to see why such drastic measures could even be warranted or on what basis we would even be sued for. Please know that this will be my last correspondence, so any future emails and/or contact from you will go unanswered. Any future communication from you will get directed to our lawyer, should that sadly become necessary. Adam Fronheiser Vice President Office (610) 383-0461

B&B Pools, Inc. - Hellertown Service & Retail - poolcleaners - Updated May 2026

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