This company was to install a pool for me and my disabled wife and make a wish child. They took…read more97.5% of the money and never finished. Every aspect of install had problems. His mistakes caused flooding in my home. I sued them. Went to verdict. And we won. They were found guilty in April of 2024 of many counts of fraud. I cannot recommend them.

Hired them to open my pool, was told they would be here between 12:00 to 3:00pm, they didn't show…read moreup till 5:30pm, which was fine as they explained they had issues with another start up. As they began to do my startup, they flooded the electric receptacle doing a backwash and the circuit breaker kept trippin. they could not finish my service, spoke left a message for Tracey the service manager to find out if they could be back the following morning and never got a call back. Spoke to Pat the store manager the next day to find out when they would be back to complete the pool opening and was told in a nasty way that they would get back to complete the opening later in the day because they had other pools to open on their schedule for that day. So I was pushed back and inconvenienced by their lack of ability in opening pools.

We had an issue with the filter in our hot tub. Gave Pete a call, he was super responsive and was…read moremore than willing to help in any way he could (keep in mind this is during the covid pandemic) He walked us through the process of removing the filter. When we still couldn't do it ourselves, he came out to the house to help us. Customer service is above and beyond and we are so grateful! Highly recommend Pete and national pools and spas in Hillsborough!!

Terrible company, terrible ownership. This compamy NEVER shows up when they say they are coming…read more They don't care if you have a job/business. For the last 5 yrs, this company has been nothing but a disaster. They've broken things, and they've broken more things. This time around they've destroyed my grass in my backyard by placing the tarp and leaving the tarp on my grass. After they insinuated that we dos this, I decided that I just wanted my money back. At first, I was just going to leave it alone and let my wife deal with them. UNTIL Tracy called and insinuated that we destroyed our own grass! And then when I went to the store to get a refund, the owner told the staff to call the police, they wouldn't and I insisted that they did. The damage they did to my backyard is over $1000.00!!!!!! All I asked for was a refund! But they called the police and caused $1000.00 + damage to my backyard. STAY AWAY FROM THIS COMPANY ! If you don't take the warning, it's on you. Google their reviews.

I guess it should be of no surprise that your companies response is so snarky. Your integrity for…read morecostumer service is so typical of everything I've ever heard, read, or experienced for myself. Evidently there's a plethora of other reviews that are almost identical to mine. Those are legit though, right? "As for the "fake reviews" we receive that are good, we can assure you, they are as authentic as a unicorn riding a rainbow" Yeah I bet. Your "highly intelligent" staff must have written that. A sophisticated staff of highly intelligent winners alright. Do you hire from prisons? Or through work programs for special needs people? Sincerely asking. The manager I spoke with clearly had some sort of developmental issue, as well as an unwarranted attitude. Is this even a genuine business? Also sincerely asking. Wow family owned? Corporations have better customer service and so do the other family owned companies in the Central New Jersey area! Which is who everyone goes to post your experience. It's upon hiring these other companies that people again realize how abysmal your service is. Bit of a major mismatch there, vic. I'm truly not a complainer. So if I'm actually leaving a review, it's due to a truly, and thoroughly awful experience. Combined with unanimous bad reviews from what seems likes everyone and anyone I've ever asked. (NOT COUNTING THE COPIOUS AMOUNT OF NEGATIVE REVIEWS I'VE SEEN HERE). Hence why I'm about certain the positive ones are bogus. It ain't just me, vic. Yeah cheers C

Had service on my pool, gentlemen did not speak to me before or after they removed the cover of the…read morepool. They left with no explanation. The issue is they opened the wrong pool- should have been servicing my neighbor's in ground pool, NOT my above ground pool!. Spoke to a lovely woman who said there was an error, she offered to put the cover back on my pool. My actual pool service from another company is in 3 days. No other compensation was offered- eg gift card, complimentary merchandise... A mistake was made by this company, and no compensation was offered.

Adding to my review. I will NEVER use this company again. When I originally called the service…read moredepartment it was to check out the pool because water was leaking. I was told they would look at pool, pump, and filter to decide if we needed to do a pressure test. We were told after the technician came out that we needed new pipes. The pipes were charged at almost $4,000 and the pool was still leaking water. After a little back and forth. I was told they never looked at the filter and they only preformed the pressure test. Had I known the filter was not going to be looked I would have called another pool company. The fix for the pool was a 13.00 cap, that was lost as they changed the pipes. A whole season of not using the pool and 4,000 down the drain (literally).

Now National Piols & Dpas is trying to gaslight me now. Vic N never dealt with me through my…read moreordeal, how are you going to respond when you clearly know very little about my case. For one, you'd know it took the President over a month to issue me an inadequate quote. I hope people read my review and it resonates with them.

Really happy with Levco Pools. We needed a new safety pool cover installed and called a few places…read moreto estimates. The price Levco gave was around the same as other places but I gave them my business because the of their customer service. I appreciated that they called me back and actually came to measure my pool vs asking me to do it myself and send pictures. I liked that they sent a text when their service techs were on the way, however I wish I knew that sooner because I was waiting most of the day for them to come. They also closed our pool and overall happy with the professionalism of their crew.

If you happened to have read my review of National Pools and Spa, Levco is the pool company I…read moreswitched to after my horrible experience with National. I can tell you that Levco is everything that National is not. They are very well run and just a pleasure to do business with. They are uber organized and meet or exceed all my expectations. In short, call this company for all your pool needs. You will not regret it. Good people.

I had an amazing experience at this location. the management is 100% better and the manager lizzy…read moreand assistant Keegan make everything smooth.

It's about 4PM, this is on the door and it is locked. Long time customer. Figure they have enough…read morebusiness and don't need more. Guess I'll just take my business to Valley Pools or National pools. Side note this sign has been on the door last couple times I've come here so don't even waste the gas for the trip.

This is our third summer using Paragon. We are very happy with their quality of service, response…read moretime and reasonable pricing structure. We have an older pool that requires quite a bit of love to get it up and running, and Andy went above and beyond to get it in perfect shape in short order in advance of the Memorial Day holiday this year. We trust Paragon completely to ensure that the precious few nice summer weekends we are blessed with can be spent in a beautifully clean pool. I recommend their services wholeheartedly and without reservation.

Update: Another spa company came out after 2 months of…read moretrying to find someone and discovered the light housing was the cause of the leak. Apparently he discovered the source in about 40 minutes or so and the total repair will end up around $350. Thank God there are still honest people out there unlike these guys. Previous Review: Mike and Andy showed up to repair my Hot Tub and apparently they spent about 20-25 minutes each diagnosing my hot tub and came to the conclusion that my pumps are bad, my heater is bad and I have numerous leaks. They parked their truck in my driveway at 10:39am and arrived to my hot tub at 10:43am. At 10:45am one person walked away from the tub and at 10:47am one of them urinated in my yard and then proceeded to walk to check out my yard for another minute or so. At 11:03am their truck was gone from my driveway and the $150 cash they convinced my wife to leave them because they couldn't come when she was home (we never indicated it was an emergency) was gone. I would have never known about this experience if my wife didn't arrive home at 11:15am (earlier than expected) and wonder why no one was here and the money was gone. Thank God we have surveillance cameras in place. These guys are liars, shady and thieves. I have no problem paying the $150 service call and any additional labor at $80 an hour to repair my tub, I do have a problem with someone ripping me off and telling me my top of the line Hot Springs Envoy that is 5 years old is basically shot. You don't have to believe me, but I have camera footage.

I love Sparkling Pools. They continually save me from screwing up my pool…read more I bring them a water sample and they present me with everything I need. It's like magic and I don't have to become a chemist. They have truly taken the stress out of pool maintenance for me.

I feel the need to do an update. Sparkling is indeed on the high $$$side of pool maintenance, but I…read moreguess that, beyond my price aversion, I neglected to pay atterntion to the adage "you get what you pay for". I hired another local pool company to do my opening and man, are they awful! Sure, it was "only" just under $400 all in, but their work, lack of completion, lack of thorough service and the messy condition they left my yard in was disgusting. Sparkling has set a standard that I don't think the other companies can match. With them I didn't have to worry about the quality of care.. just wanted to weigh in. Now excuse me as I go back out to my pool to try to get the thing ready myself