Hired them to open my pool, was told they would be here between 12:00 to 3:00pm, they didn't show…read moreup till 5:30pm, which was fine as they explained they had issues with another start up. As they began to do my startup, they flooded the electric receptacle doing a backwash and the circuit breaker kept trippin. they could not finish my service, spoke left a message for Tracey the service manager to find out if they could be back the following morning and never got a call back. Spoke to Pat the store manager the next day to find out when they would be back to complete the pool opening and was told in a nasty way that they would get back to complete the opening later in the day because they had other pools to open on their schedule for that day. So I was pushed back and inconvenienced by their lack of ability in opening pools.

Dan and his team are amazing. I started an inground pool with another company which has been the…read moreworst experience of my life, filled with challenges, delays and unresponsiveness. After about a year of despair, I reached out to National Pools and Spa's. Dan reached out to me that day, was out to my house to look at my rescue project the next day and the day after work started. I was able to progress my pool project more in 1 day than the last 6 months. My wife and I thought there were no hope until I meet Dan. He is very professional, extremely knowledgeable and pleasure to work with. He is completely transparent and very responsive. He cares about his customers and wants to ensure the best customer experience possible. Dan will check in on you to make sure everything is going as expected, to address any questions or concerns and so on. I am so thankful that I was able to find Dan and his team to support my family's backyard dream.

Terrible company, terrible ownership. This compamy NEVER shows up when they say they are coming…read more They don't care if you have a job/business. For the last 5 yrs, this company has been nothing but a disaster. They've broken things, and they've broken more things. This time around they've destroyed my grass in my backyard by placing the tarp and leaving the tarp on my grass. After they insinuated that we dos this, I decided that I just wanted my money back. At first, I was just going to leave it alone and let my wife deal with them. UNTIL Tracy called and insinuated that we destroyed our own grass! And then when I went to the store to get a refund, the owner told the staff to call the police, they wouldn't and I insisted that they did. The damage they did to my backyard is over $1000.00!!!!!! All I asked for was a refund! But they called the police and caused $1000.00 + damage to my backyard. STAY AWAY FROM THIS COMPANY ! If you don't take the warning, it's on you. Google their reviews.

So far it's been a great experience. Brooke and Dan have been a joy to work with. And Jamie has…read morebeen a terrific project manager. The whole process from start to finish has been painless. I highly recommend national pool.

Had service on my pool, gentlemen did not speak to me before or after they removed the cover of the…read morepool. They left with no explanation. The issue is they opened the wrong pool- should have been servicing my neighbor's in ground pool, NOT my above ground pool!. Spoke to a lovely woman who said there was an error, she offered to put the cover back on my pool. My actual pool service from another company is in 3 days. No other compensation was offered- eg gift card, complimentary merchandise... A mistake was made by this company, and no compensation was offered.

Closed pool, lost pieces, had us buy new pipes erroneously that weren't needed. Team had to be told…read moreto fill hole in the ground that they wanted to charge us for. Terrible customer service - virtually non existent. Would NEVER allow the anywhere near my pool again. I'd fill it in first.

Proceed with caution. Once you pay them the final dollar, you will never hear from them again, even…read moreif the entire project falls apart afterwards. They do not stand by their work. They are great sales people; they will schmooze you to try and get your business. They'll sell you on all these amazing things that they will do for you and treat you like you are family during the process. It is all a façade. Three days after they finished, the fence they put in started to fall apart. Maybe because they had 1 poor soul build it by himself. That was a red flag. 6 weeks of kindly, patiently reaching out. 5x "we'll be there at the end of the week" and never showing up. Know what you're getting into. There are a lot of companies like this. Find one that will stand by their work for the long term.

Adding to my review. I will NEVER use this company again. When I originally called the service…read moredepartment it was to check out the pool because water was leaking. I was told they would look at pool, pump, and filter to decide if we needed to do a pressure test. We were told after the technician came out that we needed new pipes. The pipes were charged at almost $4,000 and the pool was still leaking water. After a little back and forth. I was told they never looked at the filter and they only preformed the pressure test. Had I known the filter was not going to be looked I would have called another pool company. The fix for the pool was a 13.00 cap, that was lost as they changed the pipes. A whole season of not using the pool and 4,000 down the drain (literally).

We recently just had our 45 year old Anthony gunite pool renovated by Levco. From the first…read moremeeting with the Levco representative to the completion of the project, it was an extremely pleasant experience. The renovation was started and completed per our agreement. The quality of the work far exceeded all our expectations. We would HIGHLY recommend Levco.

Really happy with Levco Pools. We needed a new safety pool cover installed and called a few places…read moreto estimates. The price Levco gave was around the same as other places but I gave them my business because the of their customer service. I appreciated that they called me back and actually came to measure my pool vs asking me to do it myself and send pictures. I liked that they sent a text when their service techs were on the way, however I wish I knew that sooner because I was waiting most of the day for them to come. They also closed our pool and overall happy with the professionalism of their crew.

I had an amazing experience at this location. the management is 100% better and the manager lizzy…read moreand assistant Keegan make everything smooth.

It's about 4PM, this is on the door and it is locked. Long time customer. Figure they have enough…read morebusiness and don't need more. Guess I'll just take my business to Valley Pools or National pools. Side note this sign has been on the door last couple times I've come here so don't even waste the gas for the trip.

This is our third summer using Paragon. We are very happy with their quality of service, response…read moretime and reasonable pricing structure. We have an older pool that requires quite a bit of love to get it up and running, and Andy went above and beyond to get it in perfect shape in short order in advance of the Memorial Day holiday this year. We trust Paragon completely to ensure that the precious few nice summer weekends we are blessed with can be spent in a beautifully clean pool. I recommend their services wholeheartedly and without reservation.

Update: Another spa company came out after 2 months of…read moretrying to find someone and discovered the light housing was the cause of the leak. Apparently he discovered the source in about 40 minutes or so and the total repair will end up around $350. Thank God there are still honest people out there unlike these guys. Previous Review: Mike and Andy showed up to repair my Hot Tub and apparently they spent about 20-25 minutes each diagnosing my hot tub and came to the conclusion that my pumps are bad, my heater is bad and I have numerous leaks. They parked their truck in my driveway at 10:39am and arrived to my hot tub at 10:43am. At 10:45am one person walked away from the tub and at 10:47am one of them urinated in my yard and then proceeded to walk to check out my yard for another minute or so. At 11:03am their truck was gone from my driveway and the $150 cash they convinced my wife to leave them because they couldn't come when she was home (we never indicated it was an emergency) was gone. I would have never known about this experience if my wife didn't arrive home at 11:15am (earlier than expected) and wonder why no one was here and the money was gone. Thank God we have surveillance cameras in place. These guys are liars, shady and thieves. I have no problem paying the $150 service call and any additional labor at $80 an hour to repair my tub, I do have a problem with someone ripping me off and telling me my top of the line Hot Springs Envoy that is 5 years old is basically shot. You don't have to believe me, but I have camera footage.

We have been customers for several years now, and we are so happy to have switched to Sparkling…read morePools Original. Joe and his crew keep it simple: do great work, show up on time and communicate. The pool always looks great, is crystal clear and ready for us to enjoy. That's the goal. We trust SPO to do the right things, they charge fair prices and they are thoughtful about their customers. We recommend them 10 out of 10. Family owned and reliable. Thanks - Joe, Frank and Susan. The Drake's - Hopewell

I love Sparkling Pools. They continually save me from screwing up my pool…read more I bring them a water sample and they present me with everything I need. It's like magic and I don't have to become a chemist. They have truly taken the stress out of pool maintenance for me.