Customer Service= 0 Managerial Skills: -10…read moreOwner Response= none First and last time I am using them. Looked good on paper (reviews are probably paid for). If you have a plain pool with no feather ... this is the company for you, just beware of their attitude. If you have spa/jets feature you are totally screwed. Took 3 attempts to open the spa pool. The attitude from the manager and surprisingly from the owner was "not my problem". Never an effort of making me feel valued. The owner was suppose to call me back after he talked to the crew... still waiting for that call. Paid $370 to open the pool ... the most I ever paid for a massive headache.

Great communication up front - straight forward service. Pool was never cleaner (after I tried 4…read moreother local services). Anthony the owner is helpful and professional. I go into the season knowing what I'm going to pay and that's what it is. No hidden charges.

Unfortunately saw Spartan pool and spa rip off so many customers. Not finish jobs they had started…read morecaused pools to cabe in then convince the customer it was because of the way it was built not be suse they left it empty for months because they couldn't afford the liner constantly robbing peter to pay paulis the perfect example of this company l.

I've used Spartan for years, every time I have an issues they always come quickly and save me money…read morewherever possible.

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!

Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

These guys saved me ! Rebuilt my pool pump thank you Mike ! Could have took the easy way out and…read moresaid her a new pump but they fixed the old one !! Thank you Paul N.

Had service on my pool, gentlemen did not speak to me before or after they removed the cover of the…read morepool. They left with no explanation. The issue is they opened the wrong pool- should have been servicing my neighbor's in ground pool, NOT my above ground pool!. Spoke to a lovely woman who said there was an error, she offered to put the cover back on my pool. My actual pool service from another company is in 3 days. No other compensation was offered- eg gift card, complimentary merchandise... A mistake was made by this company, and no compensation was offered.

I can't say enough wonderful things about them. From the moment I contacted them they have been…read moreamazing! They re did all the piping for the pool and opened it without a hitch. They totally have business for as long as we have the pool! Reach out to them, you won't regret it.

Having the worst experience with this company who are completely exploiting the pandemic to make…read moresales and then then not providing any support. Our pool was sold to us with the assurance they'd help us with the aspects of installation and it was not. The first day the pool went up, the liner ripped. 17,000 gallons of water and all the materials such as sand GONE. Slowest customer service; got a liner delivered several days later. Pool is STILL not fixed more than two weeks later and they will not return calls. I wish someone had warned me- please go ANYWHERE else.

Quality of Products really went down hill. Salesman not to knowledgeable. I found better deals at…read moreBudd