terrible service. Sayed is a terrible terrible horrible man. took advantage of my mother who needed her pool done. he installed a light and re painted the pool charging over23k to do a fucked up job. maybe about 2 days later we noticed rust coming from the newly installed light hole. He told us he would take care of it. Never did of course. Newly painted pool paint has all washed away. 23k later pool looks like a 50yr old pool and Sayed continues to screen all calls and block numbers. He is horrible! read more

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Not reliable won't fix mistakes walks away won't answer your call anytime you call terrible if you hire him you are crazy owes us alot of money which he won't pay us. read more

If you see the name Blueway Pools Owner Said Sercan, RUN!!! We had our pool installed in August of 2020 by this so called pool company. We already knew what we wanted. Said, came to our home and later we signed a contract. In the beginning, Said was professional and punctual. He dug out a lot of our property, killing A LOT of our grass. Well we don't know how much needs to be dug to build a pool, so they built the shape of the pool, and what seems like forever they did the vermiculite. While waiting for our liner to be put in, the vermiculite cracked and needed to be fixed. A light was installed inside our pool and we ordered our water. After the water was in, I noticed the screws on the light inside the pool were beginning to rust..he installed, non- stainless steel screws! After that, we noticed we were losing water. We had to keep adding water to the pool when we just paid for water because we have a water well, we noticed the leak was coming from the swim up spa. Said came, drained the pool to fix the light and the leak. Since it was so late in the season we decided to wait to do the concrete and let the ground settle. Said covered our pool with a crappy tarp held down by water bags. He promised he will take care of the pool the following spring when we started calling him about the tarp ripping and starting to fall into the pool. He also promised we would be "The First" people to get our concrete done as soon as the weather was nice in Spring. Low and behold Spring arrived, then came Summer and our pool still wasn't done. When he took the tarp off our pool, the pool was black, he told us to put our vacuum in the pool, you can guess what happened to our vacuum after going into a pool full of junk and gunk! Dead! We were trying to get ahead of the game, waiting for Said to come help us get our water clear. Said then dropped off a pump for US to clean our pool, which we didn't know how to use... so I went to YouTube. I know I was doing what I had to do but still couldn't get that stupid pump going. He stopped answering my husband's phone calls, so I called him from my phone. When he finally answered his phone he told me I needed to start the fan with my hand for it to go. I can tell by his tone, he didn't appreciate a woman calling him about the work he's supposed to be doing. So I get it going and it took about a whole week of cleaning the pool to get it somewhat clear. We were running our filter day and night and the pool still wasn't clear. After doing some research, we realized we needed to do a backwash, well guess what, the backwash didn't work because he needed to order a new multiport because when he installed it at first, something went wrong. But he tried telling my husband that "it was normal". We also purchased an Omnilogic system from Said, he said yea yea, I sell that....didn't know one thing about the system and I had to figure it out myself to get the pool to even start when it was first installed in 2020. Finally, at end July they came to do our concrete. When they came, they needed the the ladder and railing to do the holes where they were going to be installed. They were nowhere to be found. Said, entered our property and took the ladder and railing without our consent and then had to get them for us to get that done. Unacceptable. We had previous water lines going to the old above ground pool we had, our garden and deck, Said took those out promising he will fix them. Well, it was July and no water. We needed those water lines down before the fence was done and we needed that fence done ASAP or we'd have to renew the permit. When Said came to fix the water lines. He wanted to charge us $800.00! For lines that were there and he didn't need to take out but did, and now he was pissed he had to fix. He demanded we pay the last $5,000 we owed him. DEMANDED! My husband told him he'll pay him when everything else was done. After everything we paid him, he became enraged, threw everything on the ground and walked out of the job. He walked out! How unprofessional and childish is that! My husband then called him and he said he was done and not doing anything else and he said he was going to sue us for the $5,000. Are you kidding me? We had nothing but trouble, we were patiently waiting until we lost our patience. This is not how you do business! Definitely not how we do business. I wish this was the end. Remember that pool slide? Well Mr. Said didn't account for that with the concrete people. Good thing they were very good and we were able to get in touch with them to get poured what we needed to be able to fit the slide. Where he did the plumbing for the slide isn't the correct area either. It isn't flushed with the ground. We purchased a second pump because the one we have that he suggested isn't strong enough for our water features. He didn't install that either. He also didn't know we need the salt water flow switch, smh. This guy is a Rip OFF! read more

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SAID, I cannot believe you have done this to so many people. The respect, sincerity and caring we showed toward you and your crew, and this is what you do to people? We are good Christian people and you are not going to change our attitude for how you took advantage of me. I do have to admit that my pool (a 20x40) is beautiful that he finally got in after 7 months. But the pool is the only thing that is. Everything was great at the beginning. I gave him 60% thinking that would be for all the materials that would be here by the spring to start my pool....not the case. Every time I asked him when he was going to start, he said, waiting for materials, waiting for liner, waiting for coping, waiting, waiting, waiting. I wonder what he did with all the money I gave him. Oh, that's right, he pulled in with a brand new Ford truck. By the end of this ordeal, my yard is a mess because the excavator I paid for did not show up to do final grade but instead Said shows up with a Bobcat and doesn't finish grading, complaining he has to get it back otherwise he has to pay for another days rental. He hooks up my salt system and filter but never comes back to teach me how to use it so I had to pay a pool place to come and teach me and also clean my pool. Hayward it the brand of my filter and salt system, they had to come out and recalibrate everything. They told me that I need Proof of Purchase for the equipment and of course, SAID won't answer me, nor give me it. So now I also have to pay for that. Did I mention when he was grading, he pushed huge rocks into the bottom of my pool after it was filled with water. Since it is not graded, now my fence guy can't put in the fencing until next spring because I have to spend money for another excavator to come in and also wait for the ground to settle. He didn't have my coping for around the pool so he put different colored ones on which I believe were left overs. My husband had to travel all over Pennsylvania just to get all white ones. Didn't I pay Said to do that? All during this time, I started texting him....no answer. If I called he would throw me into voicemail. It is now Oct. 20, 2021 and I have not been able to get in touch with him. There is a lot more to this story but you get my drift. He owes me a lot of money and unfortunately I have to sue him. How sad is this. I treated him and his guys with a lot of respect and they screwed me. Again......runnnnnnnnnnn! read more

We used Blueway pools in PA operate by ** Said **. This company was unprofessional all around. They will take your money and then become unresponsive to any of your questions or concerns. They damaged my property and denied any responsibilities. The entire process was a nightmare. Be careful with their reviews on Google as we came to find out afterwards that many of their positive reviews were written by themselves or subcontractors that they hired and work with. Unreliable and unprofessional summarize this company. If you are in the market for a new pool, look for another company who truly cares about your project and one that has the professional ethics to work along with. read more

DO NOT EVER USE THESE GUYS THEY DONT KNOW WHAT THEY ARE DOING AT ALL. Worst service in the world. These guys operate with many names so becareful. They dont honor their shitty work. I paid $7000 to get my coping re-done (my original coping lasted me 12 years) immediately after they were done, the coping started to crack, the joints separated, none of it was level. I know 10 year olds who can do the work better than these guys can. They never returned my calls last summer. Then when I took my pool cover off, all the cement inbetween the coping was crumbled like cracking plaster. They didnt give a fuck! They never came to look at it. The owner SAID is probably an illegal immigrant. I am going to have to sue him at this point because he is refusing to even come and look at the shitty work he did. I even told him, I have extra coping left over that the repairs wouldnt cost him any money but just time and he still didnt bother to take care of his customer!!! read more

The guy has the nerve to use our pool as his profile video on FB when the concrete guys did an amazing job to aestheticly cover all his mistakes. Said is very unorganized, unprofessional, sloppy and leaves his garbage behind that I had to clean up after. He did a terrible job from start to finish and is very forthcoming when he wants his money. I have zero respect for the guy after the way he treated my wife and I. He even promised my 6yo son a gift that he never came through with, smh. The guy is all about money and not getting the job done right. Stay far away. read more

NEVER EVER GO WITH THESE PEOPLE. They will take your money & not complete the job. I have been calling known stop to get them to come finish & they block every number i call off of. They do not even deserve 1 star but this app is making me give it ! read more

I hired Hydrodynamic pools to install an in-ground pool. Blueway pool was subcontracted to install my in ground pool. They took weeks between digging the hole, then putting the walls. Finally a months later they poured the collar. All the time I am telling Saed the rock he used to level the walls washed away. He never checked the walls to be level. After the water was added to the pool one corner was 4 inches lower than the other corners. This causes one skimmer to be under water or the other to suck air. After every excuse under the sun I spoke with a detective involved with other customers. Apparently there is no laws for shitty work. Saed your a piece of shit. I hope you get what you deserve just like your buddy at Hydrodynamic pools. Don't give this man a dime. He will rob you blind or do a crap job! https://www.mcall.com/news/breaking/mc-nws-northampton-county-da-news-conference-20220309-rg7dlcoqr5gqnh4bhiqai3qk6e-story.html?outputType=amp&fbclid=IwAR39mnECNbxjqgqN2Jfjvd_Oh9r4Crb6p8npGJPCmQAe8MuhB6VKHwJpnlw read more

Getting a pool is supposed to be a fun and rewarding experience. Working with Blueway pools was far from this. Saids workmanship is some of the worst I have ever seen. Like others that have recently shared reviews of him and his company, I wish I had done so sooner so others could avoid using him. We contracted this company to install our pool for which we were told would take 8 weeks. Due to Covid it ended up taking 6 months to "finish". The installation issues we had during the install and since include: 1. The pool is not square or level at all as noted by the areal photo below. 2. The pool was installed 2ft too high out of the ground which caused me to have extra retaining walls installed around my home to avoid flooding. This cost me over $10,000 to fix properly. 3. Said had me hire an electrician to install the power for the pump/heater etc. However, he agreed to run the grounding wires for the pool and light. The grounding wire failed inspection completely. The pool light was never grounded which cause the light to fail. I had to fix these issues myself because Said stopped responding. 4. When it was discovered the pool was too high out of the ground I contacted Said for resolution. He simply replied "the pool is done I am paid and it pass inspection what are you going to do?" When in fact the pool had never passed final inspection at the time because it was not grounded properly. He wouldn't know this because he refused to take my calls. 5. The pool floor was installed incorrectly and had to be taken out and repaired. His employee never measured any part of the pool. I have a rectangle pool with an 8ft wide shallow end. When the floor was installed, one end of the shallow end was 6ft wide while the other end was 9ft wide. Saids initial response to this was "no one will see it when liner is in." I did not accept this and made him fix it. The floor is still not correct and the liner has wrinkles in it cause of this. Said can say whatever he wants to try and justify his work but it is clear that many of his real negative reviews are from actual customers. He calls most of them "fake or liars" when in fact he is fake and a liar. I purposely added a photo of our contract so I could not be labeled as "fake". I do admit during the process I called Said several times because of the delays on our timeline and got extremely frustrated with how long the process took. I believe being told a pool would be complete in 8 weeks and waiting over 6 months that any normal customer would do the same thing. Good luck claiming this review is fake. For anyone reading please avoid working with this company at all costs as it will 100% cost you. read more

I usually never write reviews, but I just had to share this horrible experience I had. The pump was installed incorrectly the first time around. It was burning hot after running for only 1 minute, which we thought was odd. After notifying him about it, he kept telling us we need to add water to the pump before starting it, which we did. He finally came back out to take a look. It was installed backwards, and frankly if we weren't there to see him fixing it, I'm sure we would've gotten the blame for using it incorrectly. The pipes that they had installed from the pump to the filter were leaking as well. We had paid for a cover, which we naturally assumed the installation of it as well when we agreed on the work, where I had asked if he would be covering everything. Instead, they brought the cover over and told us that they would install it once we were ready to close the pool. Once we were ready, and told them to come install it, they wanted to charge us an additional $500 to install the cover. I paid $1,300 for a cover from him because we had agreed he would be taking care of all work. The cover itself is only worth $800 from anywhere online. We had known about this prior, but agreed on $1,300 because he was going to install it. Absolutely ridiculous. read more