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Northampton Pool and Patio

4.5 (11 reviews)
Closed Closed
Updated 3 weeks ago

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1 year ago

I love this small family owned pool company. They are responsive. Scheduling opening & closing is simple.

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2 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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8 years ago

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5 years ago

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13 years ago

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Review Highlights - Northampton Pool and Patio

I love this small family owned pool company.

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Aqua Pool & Spa Supply

Aqua Pool & Spa Supply

2.6(12 reviews)
4.0 mi

I paid over $220,000 for pool with hot tub, landscaping and job is still not complete. Project…read morewas started in May of 2022. They were suppose to come back in May of this year to finish and never did. Stamped concrete is only 6 months old and cracking. Pool is still leaking under ground. I had to have pool refilled by them once. During summer even with all the rain we had to add water from our hose. The hot tub attached to pool is sinking and brick point is falling off. Hot tub has not worked properly since installed. Had to pay to have lawn and landscaping redone from their equipment. All landscaping stones are washing onto my sidewalks. Wiring is exposed at main electrical box. They never showed us how to properly use the pool and spa. Had to pay another contractor to blow lines out and close pool up for winter. Aqua Spa was suppose to do this for free the first year, but they never responded back to my calls. Contacting the BBB and hopefully will get this resolved without an attorney.

Requested a visit for a quote and waited UNTIL September for Adam Roy gave us with his presence…read more The guy shows up and admitted he's behind on quotes but promised we should have one in 21 days. His quote never came. We sent numerous emails following up and he never returned them nor did we ever recieve that quote. Not at all in impressed. Should have gotten the hint back in June when we requested a quote.

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Aqua Pool & Spa Supply
Aqua Pool & Spa Supply
Aqua Pool & Spa Supply

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Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

3.0(2 reviews)
3.9 mi
$$

I use LESLIE's pool service to open my pool, May 15, 2024. The two men that showed up rushed…read morethrough the entire service. I have just moved into this home and never had a pool before. I called LESLIE's to open my 18 foot round above the ground pool. I found the gentlemen to be rushed and I didn't understand a lot of the explanations they gave me regarding my filter, etc. That being said, I called them again in September to close my pool. Again, the service was rushed, and the cover was not put on the pool correctly, and continued to come off the pool during the winter with wind. I call again in March 2025 to open my pool. They said they were booked. They couldn't give me a date and they would call back. I called two subsequent times and spent 45 minutes on the phone, to which they still could not give me a date and said they would call me back. They never called me back and my husband found a different service... while sitting on my front porch today, May 26, 2025, Memorial Day, the LESLIE truck rolls up to my home... two men got out ready to open pool, and I said I had no idea you were coming today, nobody called me back, and I contracted with a different company. Why would LESLIE send a truck out to open a pool on a holiday? Sorry., the driver told me, he said this has happened all day to him and he has heard the same comments from everyone saying they had no idea they were going to show up today and that the home office never called anybody back.... For a service that is $300 each to open or close your pool, they should have better communication.... I will no longer use LESLIE's for my swimming pool services and they have lost my business. I am too busy of a person to spend 45 minutes calling them three times. Clearly they have so much business they don't need mine...

I went to this location and a,gentleman by the name of Scott helped me and I was so happy because…read morehe explained everything carefully about my pool results and also gave me coupons to save a few bucks. I go there for all my pool needs......thanks scott

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Leslie's Pool Supplies - Expert Water Testing at Leslie's

Expert Water Testing at Leslie's

Leslie's Pool Supplies - Leslie's In-Store Service Center

Leslie's In-Store Service Center

Leslie's Pool Supplies - In-Store Professional Customer Assistance at Leslie's

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In-Store Professional Customer Assistance at Leslie's

Northampton Pool and Patio - swimmingpools - Updated May 2026

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