I took my new car to get a slow leak fixed, the staff was polite and even the fix they did was good. It was a patch job but they damaged my tire even more by tearing the seal bead which totally messed up the tire so it wouldn't hold air. The tech didn't even mention it. I had to take it to Firestone to get a new tire. read more

Les Schwab Tire Center - Torn seal bead on the tire. - Tires Near Me - Everett, Washington

So I scheduled the appointment to have them put in new tires that I ordered from them about a month ago. When I checked in for my appointment they tell they don't have the tire. Why did you not inform prior? Why did you waste my time in taking a day off from work just to find out you don't have the tire that I ordered. I use to love Les Schwab but this is unacceptable. I wonder how many other people they did this to or was this a just a one off & I got the brunt of it. Too bad you can't give zero stars. read more

I recommend this location. The people that work here are very friendly and helpful. I had a flat tire tie and they repaired it without an appointment within an hour. Saved my day. read more

I love this place, every time my tires got bad I just go here and the service guys are great. Jose helped me yesterday patching my tire for free!!! read more

This is the best Les Schwab to come to in the area - they rarely have more customers than employees, so they can guarantee fast service! I came into the Silver Lake location get a flat tire repaired (I've been driving on a spare). The team pulled my car into the bay, checked it out, replaced my spare with the newly-patched tire and got me back on the road within the hour! Thanks, Les Schwab! read more

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Dustin was excellent over-the-phone. Very clean shop, socially distanced, and staff was wearing masks. They have done our family's tires in the past but today was just a flat repair. Manager was very cordial. We were sure to tip. Thanks guys! read more

Les Schwab Tire Center - Inside - Tires Near Me - Everett, Washington

this is my third time here at this location. They are always so through even if it is just to pump air in my tires. They are so very friendly and keep their shop clean! I've been to other locations and their customer service falls short compared to the Everett Location. Thank You Les Schwab!!! read more

Les Schwab Tire Center - lobby area - Tires Near Me - Everett, Washington

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I have a older car that uses a key. I brought my car in to get the tire fixed and they messed up my ignition i have to wiggle my key to get the car started now. Never had that problem before. read more

I needed to get some brakes installed and I had my own parts but low and behold this pathetic institution will not just simply install brakes if you have your own parts !!! I guess they just want to ramp up the extra money that they can make off of you #YourTypicalDemocraticBusinessSaveYourselfSomeTimeAndDon'tGoThere read more

Myself and my family have always used LS for tires. We have had some other small repairs done here but mostly tires. My car needed new wheels so came here. We were greeted quickly and purchased tires right away. I already knew my car was having issues mostly with the brakes. So I told him ahead of time they said they would get me an estimate. I was told my car would take 45-hour. It took 2. Only to find out my car had been ready for over a half hr but no one decided to call me. The tech that came in was rude as hell. 1. Don't take your car to a LS for ANYTHING other than tires. 2. The kid tried to tell me I shouldn't drive my car for the time due to my back brakes being completely warped and it not being safe. My car functions with my front brakes not my back but I started to think maybe I was mistaken. The cost for just the back was almost $400. 3. After being scared and told not to drive my car I call my boyfriend who is an auto body tech. He told me as I already knew that their estimate was BS and that my car uses the front not back. After getting home and showing him the estimate he went and looked at my car. 4. After looking at it he determined my back brakes were fine. My front brakes were warped. 5. Prime example your employees have no idea what they are talking about. Don't have your staff come out and scold and scare your customers when they don't know what they are talking about. Maybe it was a mistake and he meant front not back but again my estimate is for the back only because again those are warped! If I would have let this place do the repair I would have been driving around still with an unsafe car. Will NEVER use your services other than for tires! And I wouldn't recommend this company for anything other than that! read more

Great place to go to with any tire and suspension problems. Just ask for Paul and his guys can take care of you in a timely manner. And they have as many options to help you in your situation. Thanks guys for all your help. read more

Waited 4hours to get a simple fix. NEVER coming back. Beware of wrong wait times quoted. read more

I stopped in on the fly today when my tire pressure monitor came on. I was immediately greeted by a very friendly Lindsay. She gave me the choice of just topping it off with air or, waiting for repair. I chose to wait because I have had an issue recently with same tire. They had my vehicle pulled into their shop and repaired in under 45 minutes. The facility was very clean and every employee was courteous and professional. No nonsense like their local competitors telling you that the nail is in the sidewall, while just trying to get you to purchase an unnecessary new tire. I highly recommend this location in particular. They understand customer service while respecting their customer's time. Give them a try. There is a reason why they have consistent great reviews. read more

I did not go here for new tires but the experience I had here, is the reason why I will go back and give them my business when I do need tires. My car warned me that my air pressure was low & my dad let me know that I could just go to Les Schwab & they would so it for free. Cool. Quick fix, didn't expect much out of my visit, I honestly expected them to be annoyed. Well, I was wrong. Tyler & James helped me out. James was sweet & eager to learn & help. Tyler taught with patience, encouragement & kindness. He explained to me that they're trying to find a good fit for James. I'm sure I could've gone somewhere else & had a quicker experience, like the one I was expecting but I'm so happy I was helped by James & Tyler today instead. I really appreciate Les Schwab giving someone so special such as James an opportunity to work & be apart of what seems like such a heartwarming community. It really lifts my heart & helped me start my Monday off with a smile. There was also a woman who was helping James & she was equally wonderful to watch as she interacted with James. So if this post could make it's way back to James & Tyler & the woman who I apologize for not catching your name, thank you to all three of you. I don't need tires yet but when I do, I will definitely swing back around to this location. I'll also be happy to spread the word on my feel good experience. read more

True to its mission of helping communities even if you sought services from other vendors. My favorite in times of needs . Remarkable staff at both Arlington and smokey point stores. Five stars read more

Went in with a brake caliper that I was having trouble getting the piston to twist back in after about 10 minutes of standing there the guy comes back over and tells me my caliper is broken 10 minutes after that, I go to O'Reilly's and get the caliper to myself And being blind in one eye, I was able to do it no problem so I don't know what kind of experience these guys have, but he told me my caliper needed to be replaced when he just didn't know it what he was doing and didn't know how to use the caliper tool properly read more

My low tire light came on today so my husband immediately took my car to les Schwab, they promptly checked all the tires and fill or removed air where needed, made sure all the levels were equal in all 4 tires. 10 minutes in and out. The kid( I say kid but he is in his early 20's) knew a lot about tires and car makes and models. All this and no cost! Seriously they are the best... why would anyone want to go anywhere else? Lunch is on us boys! read more

Excellent customer service. Even though this location was unable to help me with my problem (my situation was unique. Oversized 24" rim), they set me up with their location right down the road that was equipped to help and gave me a lug tool I didn't have for free! Pretty happy. read more

Im new to the West coast and had to figure out where to take my car for any tire issues aka nails n such, so I was referred to Les Schwabs. I found one near my location and went to see what could be done about my situation. I told him that my tire was loosing air so I thought it was a nail and he assured me that they will get it fixed. After having a 2hr wait to be seen I finally got my car checked and he came out to tell me that it wasn't a mail and that it was some kind of bulb or something and that I would need to change everything including the tire so he quoted me $167 which I was more than ok with but I had to take care of something that day and could not actually have them do it then. Today I realized there was another Les Schwab location literally less than 5 min away so I thought hey it's the same company let me take it and have it done there. Long story short the guy fixed my tires said it was a mail and confirmed it was nothing else wrong with it and was surprised when I showed him the quote paper from the other location and reassured me it was just a mail and all was fixed free of charge! Soooo what your saying is that this location was trying to charge me for something that I didn't even need with a straight face? WOW not good for making me trust Les Schwabs in the future. Shame! read more

Patched up a nail hole. Brought it back in because it kept leaking. Poor repair job. Waited over 3 hours for them to tell me they can't fix a previous repair that THEY did. Fml. Don't go here. read more

How honest can a company be. Here's how. I have gotten two other alignment checks just to see if the companies are honest. Not to name any of the two they said I needed an alignment. My last chance I went to les Schwab and low and behold I DO NOT NEED AN ALIGNMENT. WOW that is honesty. Thanks guys. Now I know where to go from now on. read more

While the employees are polite and professional, absolutely nobody is wearing a mask. I'm super high risk because I'm extremely immune compromised, and I take every precaution possible but I feel quite unsafe here. read more

Gotta love a place that runs to meet you, puts air in your tires, coffee in your cup and removes your nail from the tire. These guys are a class act! read more

I had a low pressure notice come up in my car Monday morning and upon going to a gas station to put some air in it, saw a huge lumber staple in my tire. Stopped into Les Schwab around noon to have them repair the tire. There were 2 cars in the bay and at least 3 mechanics working. The employee I spoke with when dropping off my car told me that it would be done within the hour. I went to the strip mall nearby and upon returning a little more than an hour later, saw that my car was still in the same parking spot I left it in. While I was hoping that the car was already done, I had a gut feeling that it hadn't been touched yet. Another mechanic told me that it would realistically be 30 to 40 more minutes until they got it done. Ended up going to Walmart (EEEEEK) and they got it done right away for $10. read more

At this point, not even deserving of a whole star. Between 2 months ago I pulled into the Les Schwab in Ballard with a flat tire on my driver side front. The shop was extremely busy and I was told that there would be a 6 hour wait to have the tire replaced. I was okay with that because I was still in the middle of a shift at work. I was also told that they didn't have the exact size tire that I needed but they had something that was close. I soon realized, to my surprise, the tire that I was charged $40 for had a slow leak. Not only that but in the process of using that tire to get to and from work it wore out and decimated my outside brake pad on the driver's side front wheel, in turn damaging my driver's, outside rotor. Since I have an account with Les Schwab there will be a record of this visit to the Ballard location. would I like to happen right now is an effective resolution that is not going to cost me more money than the $40 I paid for a tire that was worth way less. my reason for this requested resolution is because if I was given the right tire, or warned about any adverse reactions to having a different sized tire on my car I would have changed it out a lot faster. I've determined that it was in fact of tire change that was inadequate, causing the brake damage the pad demolition. Prior to having the tire on the van changed all brakes worked very well. I'd also really like to know why I was given a "good used tire" supposedly, that had a slow leak in it?! Aren't the tires checked for quality before resale?! I'm 41 years of age, born and bred in Washington state and raised to believe, by my mother, that Les Schwab was a great name and a very trustworthy company. I'd like to keep my tire and wheel care with your company. I know it wouldn't be detrimental to lose my business, I would however like to retain a mutual respect. I'm going to the 112th, Everett Les Schwab to see if they can resolve this issue...to be continued! After visiting the Everett 112th Street location I am certain that I am going to pay off and close my account. I spoke with an assistant manager named Erik who made no effort to do anything to resolve the issue except deflect responsibility. He attempted to explain how it's not Les Schwab's fault, even after the evidence presented shows none of the brake issues occurred until after the tire was changed. *He didn't offer or suggest removing the tires to see what the underlying issue COULD HAVE BEEN* Needless to say I am very disappointed in this company. *Response to Nate* -I understand that the tire change wouldn't specifically affect the brakes. What I'm failing to understand is why no one is willing to look into the possibility that even though it was a simple tire change, could a pin have been dropped or knocked loose...before my tire change my rotor was affixed securely. Before I had the brake pads replaced after, the rotor was basically falling off. Again, I understand that replacing a tire has nothing to do with the brakes but is there the possibility that something, anything could've happened, incidentally, that would cause such damage? It's an old van, with a lot of miles...there's a chance. What would it hurt to examine the wheel and make a professional diagnosis? That's your industry isn't it? In all honesty this is the very first time in my entire history with Les Schwab that I have bought a vehicle in and they have NOT made any attempt to examine what the car was being bought in for. -Thank you for offering to replace the tire! That's a lot more than I was offered when I arrived at your 112th St, Everett location. Assistant manager Erik came off as bothered and completely complacent. Nevermind the fact that I have an account with Les Schwab. Despite any appearance issues or the fact that I'm 6'10" or African American, I had the actual receipt with me and presented it to Erik. After said presentation and allowing him to read an excerpt of what was sent to corp/customer service, Erik still never offered or suggested removing the tire to examine the wheel. Or replace the tire since I had my proof of purchase in hand! He did point out that they didn't sell used tires...I guess that means my tire can't be fixed there because it wasn't purchased new, at that specific location...? I guess I left my naive face at home read more

They take 4 hours for just a patch and they skipped us and let people after us go first don't come worst experience ever

These guys are the best. Free tire repair and rotation; nice to go to a place that actually upholds some values.

Great service today after our tire blew out on the highway! Got us in quickly, were able to perform a patch, and didn't even charge us! It's my second time using Les Schwab and both times the customer service was fantastic. Highly recommend! read more

We visited this store while vacationing in the area and noticing a loud noise coming from our tire/wheel. We'd greeted us and was able to quickly address our issues. He wore a mask and explained things to us. It ended up being a rock making the noise, so it was an easy fix. We were grateful this store was open and able to address our issue. read more

Mike and Keith are awesome, fair and fast! Business we use all the time. Good and clean, honest guys! Tell them Moss sent ya! read more

I had a couple of things that needed fixing/assessing for my car's wheels. Shaylee was super helpful. She got me an appointment quickly the next morning after I called. She was very knowledgeable and was able to find a significantly cheaper option to try first before shelling out big bucks. It would have been possibly hundreds of dollars down to $25! I am not a "car person" and would not have known any better if she had just gone ahead and did the more expensive thing we had previously agreed upon! They went out of their way to do the right thing. I respect that level of honesty in business, as so often a place will try to get whatever they can get out of you! I will definitely be returning to this Les Schwab because I know I can trust what they say! read more

I went in with a flat tire yesterday, and had the best possible possible. The technician (Jovany if memory serves) came out to greet me and assess the damage as soon as I parked. I assume that flat tires are routine for him, but he still expressed empathy for my situation. I was processed promptly, and only 20 minutes or so later he reported that he was able to repair the tire at no cost. He even took the initiative to (properly) put my spare back into the storage compartment. He then explained that the tread on another tire was showing signs of wear and that I should replace it soon, but he wasn't the least bit pushy. I have never had a bad experience at any Les Schwab, and this was one of my best ever. This is why I never want to go anywhere else. read more

If you say your going to have something done in one hour by the store manager and you show up and nobody has even started it a simple phone call would have been nice. Super disappointed in this location. read more

This was the worst service I've experienced since I got my car four years ago. When I called upset trying to figure out a situation Erik was rude, disrespectful and absolutely unprofessional. He did not seem to have any customer service skills and displayed a behavior I wouldn't even allow my children to have. I'm very disappointed and sad to say that will be the last time I'm using les schwab services again. read more

Tire pressure has been low due to a small leak that another store couldn't find. Pulled up to get air in my tire and Elijah was able to pin point the issue right away, get me a rockin deal on tires and get me in right away. If you need tires GO TO THE LES SCHWAB IN SILVERLAKE! read more

Dropped off a tire, with a bent rim. Gave them my car model and all the info. I arrived back & picked up the rim then went home to install it. The rim had the wrong bolt pattern & they gave me the wrong size lug nuts. Had to go back for a return and they didn't even have 5x120 bolt pattern wheel. They should be experienced in bolt patterns, if not use a simple google search. It is ridiculous that they put on a 5x114.3 bolt pattern rim on my tire. I told them that it is a 5x120 bolt pattern. The employee continued to say that, "This rim should fit, not sure why it didn't". He then proceeded to say to that, "These guys didn't know how to put on the rim, but we'll just give them a refund anyways. Horrible service & unproffesional. read more

I am delighted with my new tires and brakes... I noticed such a difference commuting into Seattle today! The Silver Lake Les Schwab employees and service were excellent. I went in the day before to get more information and an estimate, dropped my car off at 8am the next day and had it back by 1pm. My biggest concern was pricing and they gave me several options that fit my budget and did not put any pressure on doing unnecessary work. They also took the time to explain exactly what condition my brakes were in so that I could make an intelligent decision regarding repairs. read more

Had a complete brake job done on my wife's '03 Sequoia in 2011. A month later we drove 3k miles on vacation, and had a mushy pedal coming down Snoqualmie Pass. Next day went to take it in, and brake fluid had leaked and ruined the painted wheel. They fixed the brakes and replaced the wheel. I was 'kinda' happy cuz they weren't scraping our remains off the mountain! I actually went back when my daughter needed two new tires for her car. So I take an ATV wheel in to have a tire mounted and bearings replaced. My wife picked it up, and the next day I'm like, wth the freaking bearings don't even turn. I take it back and the guys like"they were pressed in correctly'. I ask if he would give me a car with a wheel that wouldn't turn? It's obvious that they installed them incorrectly, but would they make it right? No. Les Schwab says that all their stores are 'independent' meaning they won't stand behind their work either. I have 4 vehicles that will NEVER be back to ANY Les Schwab. read more

I've always been impressed with Les Schwab. They always fix my flats even when the tire is not theirs and send me on my way without charging me. However, I thought today they exceeded my expectation. I wasn't ready to replace all my tires and their tire tech., Giavanni, did a great job explaining my options. I couldn't ask for better service. read more

Will not give an estimate for repairs needed after inspection unless you set a schedule and it sounds like you gotta commit to get it fixed already. read more