Absolutely exceptional service. I came in with a tire problem while away from home, and even though my tires were not purchased from Les Schwab, the team went completely above and beyond to help me. They took the time to diagnose the issue, which was complicated, and treated me like a longtime customer when they had absolutely no obligation to do so. This is the kind of service that earns a customer for life. I'm incredibly grateful to the team at this location and will absolutely choose Les Schwab for my tires in the future. Adam was my tech, and Mark the manager was incredibly communicative and helpful. Thank you! read more

Had a low tire alert go off on one of my one year old tires that had four days ago been put on after winter tires were rotated off. Drove to 3rd street Bend OR Les Schwab. After 90minutes, was given options to replace the tire that wasn't fixable. I chose replacing only the damaged tire. These are new tires! They said it would be quick since the tire was already off and cost would be $300. After a long hour, they were ready to check me out. They replaced both rear tires and charged me $600. Id been there nearly three hours, at the end of a long day. I didn't have the energy or documentation to appeal. Les Schwab scammed me. They beat me down, did not follow my instructions, did not have me sign anything indicating my instructions, so basically up charged me. I will not be going back to the 3rd street Les Schwab. For future work at other locations, I'll ask for a written work order printout. I feel scammed. Maybe cause I'm a woman? Are tire techs on commission? read more

I got a flat tire while on vacation from Portland. I stopped in as soon as they opened the next day and they had the tire patched within half an hour. The cherry on top was after patching the tire they packed away the spare and tool kit nicely instead of just leaving it in the back. Very professional and great work. read more

I just wanna say thank you to these guys. I went in there with a noise. I wanted to check out and they took care of me right away. They looked at the suspension and the brakes and the tires and everything ended up rotating the tires free of charge. They were very honest about what I needed to do and what I could wait on doing they're definitely convinced me that they are trustworthy business with very knowledgeable employees I really like this place. read more

I went to Les Schwab to fix a very slow leak. After waiting for over an hour and a half they finally got to the car. The employee returned stating that there was a small nail in the side wall and couldn't be patched. I needed to replace all four tires as what I had didn't match theirs. I asked to see for myself the puncture. It was NOT in the side wall. The employee stated that they have to scuff the area that was close to the side wall and it would compromise the integrity of the side wall. Now with the nail removed the leak was no longer small. I went elsewhere and got fixed up no problem. They tried to up sell four tires for over $850 when a simple patch would suffice. Not the Les Schwab it used to be. You have now lost any business that I would have sent your way. No wonder all the layoffs. read more

Helped me out right at closing for an emergency. Very friendly and willing to stay a few minutes late to help out. Highly recommend!

Grateful to Les Schwab and happy with tires. However, We took our Toyota RAV4 to Les Schwab on April 23, 2024 to have the seasonal change of tires done. We received this information in our Safety Status Check Report: ------------------------------------------------------------------------------------------------------------ BRAKES Visual Inspection of Front Brakes ! (yellow zone with exclamation) NOTES: 4mm front 5-6mm rear -------------------------------------------------------------------------------------------------------------- This was after having the brakes rebuilt and brake pads replaced in May 2022, approximately 10,000 miles ago. We were given a quote to have the brake pads and rotors replaced because, it was explained to us, "worst case scenario" should be considered and if we were to continue driving home and there was "metal to metal" contact, then expect failure of brakes. Verbally, and in writing, the front brake pads had 4mm remaining. Next stop was to the local Toyota dealer where this vehicle was purchased, and inspection there revealed that there were 8mm remaining on the front brake pads, that there was minimal wear on the rotors and that we could expect at least 20,000 miles before expecting any significant wear on the brake pads. We were also told the rotors could be resurfaced but that there was absolutely no reason to replace or repair any brake components. read more

Les Schwab Tire Center - Local Toyota Dealer Inspection Form reporting 8mm front brake pads and 7mm rear brake pads. - Tires Near Me - Bend, Oregon

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Disappointing and Dangerous Service I paid a lot of money to have all four brakes and rotors replaced at Les Schwab, and it did not end well. When I picked up my car, I was told that the new brakes would feel "spongy" for a while. A few days later, I noticed a serious issue while driving downhill--my brakes weren't working properly and wouldn't bring the car to a complete stop. I ended up blowing through a roundabout, and luckily, no one was around. It could have been a very dangerous situation. My dad came to help and noticed that the brake fluid was leaking. We realized that something under the car hadn't been tightened properly after the brake replacement. So over the weekend, the brake fluid leaked out and the brakes were not working well. I returned the car to Les Schwab for them to fix the issue, and while they claimed to have addressed the leak, there was no sense of urgency, apology, or concern from them. This was reckless negligence on their part, and I cannot trust them with my car after this experience. I won't be returning, and I urge others to be cautious. A situation that could've been easily avoided ended up putting my safety, and potentially others, at risk. read more

They were nice enough to fix some rusty old shocks on my older Landcruiser and guess what?....they honored the quote and gave me a great price. They worked hours on my vehicle and wow, was I pleasantly surprised by the great price. Wonderful people there as well. Thank you!! read more

I bought 4 new tires 7 months ago and they are fantastic. Recently, I intentionally jumped a curb to park on a sidewalk in Berkley CA and sliced the sidewall tire to the radial. Enzo replaced the tire under warranty for free, what service, great company. I'm impressed read more

Les Schwab Tire Center - Lexus going in for tire replacement under warranty. - Tires Near Me - Bend, Oregon

We are visiting from out of town and got a flat tire coming back from Tumalo Falls. There was no spare in the rental car. AAA was able to tow us to the Les Schwab South tire center where they proceeded to fix our flat at no charge. We are SOOOO impressed with this tire center and with all the kind people of Bend that we have met today. We will definitely be back to visit - probably once the smoke clears. Thank you all!! read more

We had a shredded tire due to an encounter with a curb. We didn't have the right lug wrench to put the spare on. Les Schwab to the rescue! An employee came to the house, put the spare on and took the ruined tire and rim to Les Schwab South to put on a new tire. (We are a one car family, no way to drive car in for repair.) We brought car in after tire was replaced to have it mounted. Best news: replacement was done a NO COST under "Roadside Repair." Thank you Les Schwab, you now have a customer for life! read more

I was on a 2300 mile road trip and discovered that the previous owner of my truck had apparently rounded the majority of the lug nuts, and also stripped a few of them. I was on a a fixed itinerary so it was important to get the problem fixed quickly. Les Schwab got me right in and the technician was able to get all the nuts removed and replaced in less than an hour. Special thanks to Riley, the technician for quick and competent work! And to the manager for taking the time to share his expertise on my model of truck! read more

We were driving back from camping and our steering was acting up and out truck was pulling to the left. Les Schwab had TWO employees drive our truck, visually inspect our tires, and sent us on our way with paperwork claiming they did a SAFETY inspection of our tires and it "was probably the worn roads." After we left Les Schwab, not two miles down the road, our back wheel FELL OFF, causing extensive damage to the body of our truck and leaving us stranded on a busy hwy with a 4 and 6 year old. We had to fuss with a rental car, towing and figuring out a plan to get our family to a safe location and getting our truck fixed. While Les Schwab offered to replace the wheel and fix the rotor and a few other things, they did not take ownership of the fact they sent us on the road without checking our tires properly. We are very lucky that nobody was hurt or worse. Terrible customer service from all but the assistant manager who, at least, tried to make it right, (although really probably trying to avoid a lawsuit). Overall disappointment with this particular Les Schwab location. read more

I was visiting from WA for a snowboarding trip, my car was caked in dirt, salt from the snowy roads and more. I was persistent to take my car in for a wash, and brought it to surf thru express car wash just up the street. The moment we got into the car wash when my tires were in the tracks, I felt my car jerk, heard a pop! when we left, my tire pressure light came on and I had a flat. We were stressing and needed to replace whatever it was right away! We pulled up to this location and they were just closing up shop. Unfortunately didn't get the guys name but he saw how stressed we were and took a look, said that the tracks snapped my tire/air valve. guy said he could replace it without charge. I was so relieved and happy, and truly appreciate him for doing that! Such a true life saver! read more

Had the set of four tires I needed and had me in and out in less than a couple of ours. Friendly folks and I like the warranty on my new tires, plus I can go to any Les Schwab around if there's an issue. They had hot coffee, warm and clean waiting area with Tv, power and seating for me to do work while I waited. Glad I chose them over Costco. read more

Dropped off car for tire change at 11am, got a call (that the car was done) at 6:01pm, asked when they closed: 6pm, said we could be there in 15 minutes, employee said okay. Got there and it was closed. Why call us after closing and then insinuate that we could pick up our car? Wasted time and gas driving down when they could have said no or just called us tomorrow. read more

These people are so very customer service oriented. They fixed my trailer tires which were improperly installed by Walmart (wrong type of valves that caused leaks). They wanted to do it for free and I had to demand that they charge me for the repairs. Even at that, they only charged me $8 per tire. Unbelievable customer service. read more

Wish I could give negative stars. This place is HORRIBLE!!!! I called just to bleed my brakes. The guy told me my problem might be worse than that and to bring it in for a brake inspection. That's what I did. I brought it in and wasted my time to find out THEY DONT EVEN TEST ANYTHING ABOUT BRAKE FLUID PRESSURE OR ANYTHING INVOLVED WITH THE ISSUE I EXPLAINED ON THE PHONE!!!! They wasted my time and gas money for a service I didn't want or need. I think they should pay me for the time and gas wasted. *UPDATE to owners reply* If you can test fluid pressure, why didn't any of the 6 people in the store know that? Why don't the people who do the work know that they can do that? You're a pathetic manager if you know you have the capabilities but nobody who does the work knows!!! read more

Joe Wheeler and Ryan W. was great! They didn't even know me and filled all 8 of my tires on my tow and trailer! I can tell they are all about service. Super nice with great smiles! read more

Les Schwab Tire Center - Tires Near Me - Bend, Oregon

I got a flat back in October and was sold 2 tires and everything with that transaction was great. A few months later I tried to get 2 new tires because I had another flat. Was told I would need to buy 4 tires because my tires are a strange size. When I said I wasn't going to do that I was told I was only going to be sold one because the mechanic couldn't find another available. I tried to tell him that I didn't want to wait for the other tire to fail to get another one, he said that when that time came he would call around and find me a tire. I called the Hunnel location and was able to get someone to find me 2 tires but he was very unapologetic about the whole situation and was also charging me $100 more than I was charged for the last set of tires. Went to discount tires and was able to get my needs met at a fraction of the price. I highly recommend you don't go to Les Schwab. read more

I was able to get in contact with the manager and I am going in on Monday to get the brand I requested put on. I'm happy with the managers costumer service. They are making the situation right and I appreciate that. read more

Les Schwab has horrible customer service! I bought Les Schwab tires (installed at Les Schwab) and my car developed a vibration at speed. I called the store for weeks to get in to have them balanced. I was told they had no appointments and too busy to see me unless I dropped my car all day with them. Today I called again and was told they could get to it in an hour or two. I waited for 2 1/2 hours, I asked if it was done and was told " we should be able to get to it in 1 1/2 more hours" I left the store. What good is buying Les Schwab tires if they won't service them! read more

Super impressed with their honesty and integrity. I had two other shops tell me I needed new tires, and one shop tell me I needed new brakes. Took it to Les Schwab and was told tires and brakes had lots of life left. Could have spent a lot of money on unnecessary repairs. I won't go anywhere else again. read more

The mistake was easy rectified. I stated my case, an attentive manager listened, and the case was resolved.

LOCATION - BEND, SOUTH 99. Came in for winter tire changeover and waiting in the most uncomfortable waiting area. I think Deschutes Co. jail would be more accommodating. Over two and a half hours later I ask when my car would be next in, the lady said in about an hour. Really I ask. She said "didn't you do a drop-off? I said no. I've been right here all time. She never said she was sorry about it. Nothing.... I WILL NEVER BE BACK THERE. read more

We are from California on a road trip through Bend and had a sudden flat and Les Schwab Tire Center came to the rescue. Several other tire shops in the area did not have the tire we needed. Thank youuuu read more

We travel by Rv quite a bit it's important that we continually inspect our tires and maintain proper air pressure. A blowout on our rig will cost between three to $4000 in damage. We've been down that road before.It is difficult for us to do this work. Les Schwab has been fabulous at helping us. They offered to inspect our tires and help keep our tires properly inflated. I can't think them enough for their help. Very few tires shops have the capacity to help and Rv. Thank you Les Schwab. read more

Outstanding customer service as usual. Recommended putting a tube in my snowmobile trailer which goes flat every summer!! Guess I should of came in five years ago or should I say five flat years of tire. read more

Les Schwab Tire Center - Tires Near Me - Bend, Oregon

They fixed my tire for FREE.99 and turned a completely crappy day around!! Thank you so much Team Les Schwab for Being AMAZING.

They're friendly professional and quick. I'm always pleased with the service at all the branches. Especially with the tire top off, I often don't have the pressure gauge on hand but they just do it. awesome job guys read more

Travis is top notch!!! Got me some fabulous used tires and got me on my way! So friendly and fantastic!

Ever since Les passed away this place has gone downhill. I have Schwab tires and had a leak in a tire. When i called for them to come fix it the guy said they would have to charge me. After a brief argument he agreed. A battery I bought went completely dead after 8 months. They replaced it. That in died 14 months later. They would not honor the warranty so I left the battery on the counter to go buy a different, better product. Do not be decieved... Les Schwab is not the same company it was a few years ago. You'll find better service and products at local stores who do not carry cheap tires or batteries made in China. Their warranties are not what they used to be. Breaks my heart but I will never give this company another dollar read more

We were coming North from Tucson AZ when we noticed our rear tires were low on air. We have a 42 ft Winnebago Tour. We callJim about an 1 1/2 out and told him our need for air. When we arrive, Jim came running out and directed us. He then proceeded to fill all 6 back tires. When he was finished, he said, "your all set". I said what do we owe you? He said, "no charge". And he sent us in our way. Now that is great service. read more

I've been to Les Schwab on Southeast 3rd Street many times and have always been treated fairly, seeing exceptional service from people behind the desk, and I'm always impressed by the technicians in the mechanics Bay. I highly recommend going to Les Schwab for your tires and other needs. read more

We have always gotten our tires at Les Schwab. I have been happy with their quality and service for more than 10 years!

Had my truck towed over and Les Schwab got it right in and mounted a full set of tires in about an hour. On a Saturday morning. With no appointment. Somehow. When I picked it up, the lobby was pretty packed. It didn't matter. I walked in, made payment, and was driving off into the sunset within 5 minutes. Couldn't be happier. I usually go to the downtown location out of habit, but I'll be going to the south end store from now on. read more

They do it and you can bet its gonna be right when they do. Im pretty picky automotive wise, but these guys have never let me down. The prices are competitive also. And the customer service is what other places wish they could be. Ive visited a few shops in Bend for tires. And the quality of employees at Les Schwab is great. You get a knowledgable and educated staff. read more

Just had my winter tires changed over, $100!!Was at Costco earlier today asked how much they charged, $40. I love Les Schwab service, but more than twice as much for a simple tire change is taking advantage of loyal customers!! read more

I hadn't had the tires rotated on my car in over a year and they needed it. I brought it to Les Schwab because I've heard good things about them. I figured they'd charge a reasonable amount for the rotation and I'd be on my way. They rotated the tires for free even though I did not buy them there. When these tires do wear out you can be sure I'll buy new ones from Les Schwab. I was in and out in less than half an hour. These guys deserve your business. read more